MOBILE CONCIERGE GUEST APP
SELL EVERYWHERE TO ANYONE. REVENUE ACCELERATOR IN YOUR GUEST'S POCKET
A perfectly designed SaaS solution for hospitality providers. Unprecedented convenience when ordering services and instant processing of payments in an elegant app.
Digital Ordering
- Creating the app service menu by selection from a huge catalog
- Booking and ordering via the client’s smartphone
- Selectable delivery zone. The service comes wherever the client desires
- Selectable delivery time. No delays, no waiting time, no nerve-wracking
- Virtual mobile POS - payments are made through the client's smartphone with ApplePay or credit card
- Payments are instantly processed by the system, no extra hardware is needed
Revenue Booster
- Higher sales through visibility and accessibility
- Cost-effectiveness - monthly subscription, no hardware costs
- Reduced operations thanks to well-organized processes
- Selectable delivery time. No delays, no waiting time, no nerve-wracking
- Word-of-mouth recommendations - lower advertising expenses
- No training and maintenance costs
- Statistics and reports for assessing financial performance
Hospitality Process Optimizer
- Order Management: an overview of all the orders in real-time, tracking their fulfillment time and current status
- Instant alterations if necessary
- Immaculate organization of internal tasks and processes: orders go to the right department
- No missed orders
- Logging of all operations in the system
- Full transparency
Communication
- Easy communication with staff through the Direct chat
- Comprehensive order history
- Notifications on the changes in service status
- Possibility to order without registration
- Possibility to choose the exact time and delivery zone
- Multilingual/multicurrency
Self-Service Assistant
- Better user experience and higher accuracy when clients make bookings and orders on their own
- Automation - discounts and the preferred currency are applied automatically to all purchases
- Independent and flexible payments without paper bills
- Much better accessibility and visibility of services thanks to QR codes on Digital Menu and social media, which results in a boost of upsells
- Possibility to choose the exact time and delivery zone
- Exclusive mobile deals and incentives as promotion of the app use
Unique Fast-Check-in Technology
- Mobile check-in - photo of documents can be submitted through the app before arrival
- Hotel stay management - possibility to extend/shorten the stay in the app, make changes to orders - add or remove particular parts of it
- Independent and flexible payments without paper bills
- Calendar view of all bookings and orders in My Trips
- A smart choice of location with Hotel Maps
- All Invoices are formed and stored in the system
- A real-time overview of all travel expenses
Digital Information System
- Adding any data that might be interesting to clients - info blocks and info pages - in Mobile Portfolio
- Convenient CMS for showcasing everything on offer, updating and modifying it easily
- Automatic translation of content into multiple languages without any extra costs
- Space for advertizers
- Synchronization of digital app content with the website
Just try it yourself
DIGITAL CONCIERGE GUEST APP LIVE TEST
Guest Concierge Mobile App
Select the package meeting your exact needs to start 30-day free trial
- Concierge App
- Hotel Software
- CRS Features
- Marketing Kit
With Hotel Concierge App guests can book hotel rooms, services, and deals, change delivery details, make fast check-in and -out and chat with the staff directly. Bring your travel experience to a new, digital level!
at €99 / per month
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Now is the right time
Go digital, take advantage of this cool technological innovation and grow revenue.
Learn what additional value HotelFriend App can create for your business.
