Let guests take the lead in managing their stay
From check-in to payments, your guests take care of their stay from start to finish. We've automated every touchpoint for ultimate convenience. No queues, no hassle, just effortless enjoyment.
One software, different devices
The digital guest experience software works on various devices and for any scenario. Whether guests use their smartphones, reception tablets, or HotelFriend kiosks, we’ve got them covered.
Mobile Concierge App
The Mobile Concierge keeps guests happy and engaged during their stay. Offer helpful tips before they arrive, help them find great local restaurants, and receive instant payments for in-app orders. It's designed to make every stay unforgettable!
Learn moreRemote Reception
Remote Reception acts as your virtual receptionist when staffing is limited. Simplify guest check-in by allowing them to complete forms, securely process payments, and get room keys – all through a touch-screen interface of your tablet.
Learn moreHotelFriend Kiosk
HotelFriend’s kiosk handles the entire check-in process, from locating reservations to encoding room keys and scanning IDs. Empower your guests to complete the check-in or check-out procedures in under 5 minutes.
Learn moreWhy winners choose HotelFriend
Increased referral revenue
Exceptional guest experiences result in more than 2.5 times greater revenue from referrals.
Impressive return on investments
Prioritizing the customer journey leads to over 50% higher returns on marketing investments.
Faster sales cycles
Properties that manage customer journeys see over 13 times bigger revenue from cross-selling and upselling.
Reduced operational costs
Embrace the future of hospitality with autonomous hotel operation: increase efficiency and cut operational costs.