All your hotels in one place

Multi-Property Management Software

Platform for easy and fast centralised control of multiple hotel groups. Now you don’t need to search for each property in the system because all your hotels, their bookings, orders, invoices, and employees are gathered in one cloud-based system.

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Why is it necessary

To be a hotel manager is hard work anyway. But there is an apparent difference between the management of one hotel and a hotel group. In the last case, it is about much more bookings, orders, and nerves of steel. And all of the tasks can’t wait while you are typing in each name of your multiple hotels into the search field.

Effective work with few properties means that you should switch between problems in different places, cope with tricky situations in a short time, and keep a lot of things in your head not letting them get mixed up. Quite a challenging task, isn’t it? But we know how to make your life easier and eliminate many annoying things in the workflow.


How does it work

Multi-Hotel Management makes information much more accessible and simplifies the working process. Do you have to deal with an unsatisfied guest for whom each minute of waiting means minus one star in the review? Or you are getting bored of how many clicks you have to do and how many tabs you have to open to find a single booking or check information about the customer? But with an intuitive HotelFriend system, you can manage several hotels handily and work without any irritating moments.

Your properties will be displayed in a list with many filters, so you can find any of them quickly when you need it. Besides, you can see bookings and orders with current statuses from all properties in the menu on the left and check necessary information about them. Thus, you minimize your actions in the system and save plenty of time.

The Guests module

In the Guests module, there are cards of each customer with details about his / her previous stays, orders, payments, deals, and invoices, which you can download.

The Employees module

In the Employees module, the system enables editing of information, except emails of hotel workers. You can change the time zone, role, language, personal information, password, as well as delete their access.

Download PDF files

Choosing Documents, the hotelier can download all previously composed Welcome PDF files.
To edit data or to do any other actions, the manager should go to a particular hotel.

Managing a hotel chain is a piece of cake with us. Interested? Request free trial and see it for yourself.
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Quick access to information

Easy to find any hotel.

Handy filters to sort properties, bookings, orders, etc.

Time efficiency

No need to type in each hotel in the search field.

All data are always at call.

Smart system

Suitable for computer experts, as well as for beginners.

Detailed instructions on how to work with the system.

HotelFriend Features

Hotel Management


Department Management

Employee Management

Room Management

Hotel Dashboard


Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Task Management

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer