OPTIMIZE CLEANING PROCESS - SAVE TIME - INCREASE EFFICIENCY
Hotel Housekeeping System
View and control the department operations in real-time, streamline the performance of the cleaning staff, and improve service quality in your hotel, apartments, or B&Bs.
- Handle all operations effectively and in time
- Get more positive reviews on cleanliness with all the required procedures in place
- Make consolidated assignments so that each housekeeper knows their tasks and duties
- Start using the housekeeping module from day#1 as it perfectly works in conjunction with the PMS
Meeting your guests’ expectations
The majority* of leisure travelers consider cleanliness as a very important factor when choosing a hotel for their trip.
Meeting the expectations of your guests has never been easier with the Hotel Housekeeping Software perfectly synchronized with our PMS. This is a fast, simple, and affordable solution to streamline all day-to-day cleaning routine and keep your staff organized.
Enhance task management and guest experience with one platform. Show your guests your efficiency, professionalism, and commitment to cleanliness.
* According to Statista
That’s how it works
As a part of the HotelFriend all-in-one solution, the Housekeeping System helps your team to do more with less. A complete overview of room statuses and priorities gives you a full picture of all accommodation and food service activities.
Play Video
An overview of room statuses and priorities
A solid grasp of everything that needs fixing
Real-time performance tracking and management
Out-of-service function
Housekeepers' workload overview
A staff member marks the room as “Clean” – and you will see the change of status in the Front Desk, in real-time. Need to sort out rooms by priority in cleaning? Want to have a good grasp on what needs fixing in “Out-of-service” rooms?
Our software will help you to make sure that all rooms are cleaned and maintained properly – and just in time.
Track your team’s performance in real-time
Your cleaning staff can view their daily workload and mark tasks as complete in one click. The status of the room will instantly change both in the system and in the Front Desk. You will know when a room is ready for check-in.
View the status of each room
The system shows you which rooms are “Clean”, “Dirty”, or “Out-of-order”. All assigned housekeepers, including maids and quality controllers, can access the list of rooms within their responsibility and change room status right from their desktop.
Get a clear workload overview
Sort out rooms by name, floor, or cleaning priority to gain insight into the current workload. You can also choose several rooms, change their priority, and assign a chambermaid for them.
Do all repairs in time
Housekeepers are usually the first to spot any maintenance issues. With our system, they can set the “Out-of-order” status to the room and provide details on whatever needs to be fixed before the guest’s arrival.
Organize shifts in a smart way
Make shift planning easier with convenient daily lists. The Reports module enables you to generate a schedule for each of the staff members in a form of a printable PDF file. Print it out or keep it digital – both options are available.
WANT TO GET AHEAD? LEVERAGE OUR EXPERTISE TO AUTOMATE ACCOMMODATION AND FOOD SERVICE ACTIVITIES
Create the space for timely, effective, and professional housekeeping management
What you get
Direct bookings
There is no need to engage third-party intermediaries to sell your rooms. Addressing your guests directly gives you more flexibility, as everything happens on your terms.
Front Desk synchronization
As the Housekeeping module is instantly synchronized with Front Desk, the front desk employees can instantly see which rooms are ready for the check-in.
Time-management tools
All the changes are saved as log records, so it is easy to track when the cleaning of each room was done, and how much time it took.
«The housekeeping system perfectly suits our needs. Now we can manage our personnel more efficiently and avoid losing tasks when shifts change. It made communication easier and faster as we cut out the phone calls between Front Desk and housekeepers. The support team is always here to help. Great job!»
Tariq Hotel Boutique
Cusco, Peru
Success Stories
HotelFriend AG
HotelFriend is a global IT company and provider of business software with offices across Europe.
The company specializes in R & D in the travel and hospitality sectors, cloud computing, e-commerce, CRM, ERP, and the development of mobile and desktop apps.
HotelFriend F.A.Q.
Software for automating housekeeping tasks in hotels has become increasingly important as the hospitality industry continues its digital transformation. By automating cleaning operations, hotels can efficiently handle maintenance requests, manage digital schedules, and track room statuses in real time.
Types of Platforms
-
Dedicated Housekeeping Management Software
These platforms are specifically tailored to the needs of housekeeping teams. They provide tools for room status updates, task management, inventory control, and quality assurance.
-
Cloud-Based Housekeeping Platforms
Cloud-based software is hosted online and offers scalability, accessibility, and flexibility. It enables real-time data synchronization, seamless system updates, and mobile access for hotel staff.
-
Inventory Management-Integrated Housekeeping Solutions
These systems automate the management of cleaning supplies such as detergents, linens, and other consumables. The platform generates reorder notifications and alerts for housekeeping staff while tracking usage patterns and stock levels.
Why HotelFriend is the Best Fit for Your Hotel
HotelFriend offers an intuitive user interface, strong integration capabilities, and advanced features for managing cleaning operations. From mobile accessibility and real-time room status tracking to maintenance coordination and inventory management, HotelFriend enhances efficiency, streamlines workflows, and increases guest satisfaction. The housekeeping module is fully integrated into the PMS, making it convenient and easy to use.
For small hospitality businesses, vacation rentals, or boutique properties, reliable housekeeping software can reduce overhead, streamline operations, and boost guest satisfaction. Small hotels typically operate with limited budgets, smaller teams, and simpler management structures.
Types of Housekeeping Solutions for Small Hotels
-
Maintenance and Housekeeping Integrated Solutions
Some housekeeping solutions combine maintenance management and housekeeping in one system. This allows cleaning staff to create work orders for repairs and report maintenance issues in real time.
-
Cloud-Based Housekeeping Solutions
Cloud-based platforms provide access to housekeeping data from any device. These solutions are typically more scalable, flexible, and easier to maintain.
-
All-in-One Hotel Management Platforms
These comprehensive systems integrate housekeeping with other hotel operations such as maintenance, front desk management, and guest communication. They usually include features like task assignment, room status tracking, and inventory management.
Price Summary for Small Hotels (up to 30 rooms)
| Software | Starting Cost (per site per month) | Key Features | Trial |
|---|---|---|---|
| HotelFriend | Free as part of the PMS | All-in-one task automation, hotel management, room status tracking, task updates, and mobile app | 2-Week Free Trial |
| Checkmate | £16 | Room status tracking, maintenance, and task assignment | 2-Week Free Trial |
(Prices taken from open sources. Prices are valid as of February —--, 2026.)
Why HotelFriend is the Best Fit for Small Hotels
HotelFriend provides mobile access, detailed reporting, and improved operational efficiency. Its flexible pricing model ensures that small hotels only pay for the modules they need. Easy onboarding and reliable customer support help minimize downtime. As a scalable solution that grows with your business, HotelFriend is an ideal choice for small properties.
When choosing between Android and iOS for mobile housekeeping apps in hotels, the decision depends on factors such as staff tasks, the property’s existing technological infrastructure, and operational demands.
Key Criteria for Selecting a Mobile Housekeeping App
-
Cost Considerations
Android:
Android devices offer numerous options at various price points. This makes them more cost-effective for properties with large housekeeping teams. Development and maintenance of Android apps generally fall into the lower-cost tier.
iOS:
iOS devices often have higher upfront costs, both for purchase and repairs.
-
Device Durability
Android:
Many Android devices are designed for rugged environments, including dustproofing, waterproofing, and shock resistance. This makes them ideal for hotel cleaning staff operating in physically demanding conditions.
iOS:
Models such as the iPhone 13 and later versions are dust- and water-resistant. However, for more challenging environments, Android devices may offer greater durability options.
-
App Customization and Availability
Android:
Android provides greater flexibility for integration with other systems and app customization. Hotels can tailor Android apps to their specific requirements, enabling additional functionality at a lower cost. It is a highly adaptable option for unique operational needs.
iOS:
iOS apps often feature highly polished interfaces and user-friendly designs due to Apple’s strict design standards. However, iOS may offer less flexibility in terms of deep customization.
-
Software Security and Updates
Android:
While Android allows more customization, this flexibility can sometimes result in delays or compatibility issues when receiving security updates.
iOS:
As a closed ecosystem with limited hardware variations, iOS ensures consistency across devices. Apple provides strong built-in security and reliable protection against malware.
Types of Hotel Housekeeping Software Solutions
-
Budget-Friendly Solutions
Ideal for small to mid-sized properties.
Android:
Android offers numerous pricing options, making it easier for hotels to choose devices that align with their budgets.
-
Durable Devices for Harsh Environments
Ideal for multi-unit properties or large hotel chains where devices must withstand humidity, dust, and frequent handling.
Android:
Many Android devices include shock-resistant features, making them suitable for demanding operational environments.
-
Streamlined Customer Experience
Ideal for properties seeking simple dashboards for non-technical housekeeping staff.
iOS:
iPads and iPhones are known for their intuitive and polished interfaces, providing a seamless experience for non-tech-savvy staff. This simplicity reduces training time and improves adoption rates.
-
Data Privacy and Security
Ideal for properties that prioritize high data protection standards.
iOS:
iOS devices are less prone to malware and offer strong data protection features, making them a reliable choice for hotels focused on minimizing security risks.
Both iOS and Android offer distinct operational advantages. HotelFriend works seamlessly across both platforms. Its real-time, user-friendly interface and task management features make it an excellent choice for hotel cleaning staff. It enhances communication regardless of the selected platform. Whether your focus is long-term scalability, cost-efficiency, or high-level security, HotelFriend provides a flexible and secure housekeeping solution for both Android and iOS devices.
Positive user reviews of hotel housekeeping software strongly influence customer choice.
Criteria for Prioritizing the Best Housekeeping Software:
-
Price
The software must be affordable for properties with limited budgets.
-
Ease of Use
The software should be easy to implement and user-friendly for housekeeping staff.
-
Mobile Access
The software should provide a mobile interface for cleaners to access their tasks immediately and easily update room statuses.
-
Integration with Property Systems
The best solution should integrate with existing systems, such as maintenance management tools and the PMS.
Housekeeping Solutions for the Hospitality Industry
There are practical housekeeping solutions that hospitality facilities can use to improve performance and boost guest satisfaction.
-
Task Management & Room Status Solutions
These solutions focus on:
- Marking rooms as inspected, dirty, clean, or under maintenance
- Assigning rooms to staff as needed
- Tracking progress in real time
They work especially well for properties that require smooth shift handovers and clear communication.
-
Inspection & Quality Control Solutions
Designed to help managers:
- Use custom checklists (bed, bathroom, minibar, etc.)
- Track digital quality checks
- Evaluate performance
Useful for hotels where high service standards are critical (e.g., brand or luxury properties).
-
Maintenance Reporting & Coordination Solutions
These solutions allow cleaning staff to:
- Attach photos or notes
- Communicate problems directly with other departments via the app
- Assign work orders
Helps speed up room repairs and reduce guest complaints.
-
Linen & Inventory Management Solutions
Solutions focus on tracking:
- Supply usage
- Reorder alerts for team members
Great for properties looking to reduce waste.
-
Productivity & Analytics Dashboards
These solutions provide:
- Staff performance metrics
- Average cleaning time by room type
- Trends in inspections, maintenance flags, and results
Perfect for hoteliers who want data-driven planning and staffing.
Typical Hospitality Software Cost Based on Hotel Size
| Property Size | Average Monthly Cost (based on modules included) |
|---|---|
| Extra small (1–10 rooms) | ~$50 – $200 |
| Small (11–30 rooms) | ~$150 – $500 |
| Mid-sized (30–100 rooms) | ~$300 – $1,000 |
| Large / enterprise | $1,000+ |
Why Choose HotelFriend Housekeeping Software?
Although many customer reviews of HotelFriend Housekeeping Software highlight its PMS functionality, the housekeeping component is equally important. It includes:
- Reduced manual follow-ups between housekeeping and the front desk
- Room status tracking
- Fast staff onboarding
- Quick prioritization of cleaning tasks
Together, these features demonstrate why the HotelFriend Housekeeping Solution is an excellent fit, especially for hotels that require a single integrated system. The HotelFriend Housekeeping module is an integral part of the HotelFriend PMS system. Clients pay monthly fees based on the number of rooms and features used.
Approximate Pricing Tiers
-
Basic Tier
Starts at €5 per room/month when billed annually.
Typically includes core PMS features along with housekeeping tracking (task assignment, room status, etc.).
-
Mid-Tier Plan
Starts at €8 per room/month when billed annually. Includes additional integrations and modules.
-
Larger / Custom Plans
Pricing depends on property size and the number of required modules.
Modern housekeeping solutions go beyond cleanliness. They improve accountability, coordination, cost control, and enhance the guest experience. HotelFriend offers housekeeping solutions that meet even the most sophisticated brand demands. Contact us today!
A housekeeping app plays a critical role in enhancing operational efficiency and guest experience in hotels. For small hotels, these apps are essential because they minimize downtime, reduce manual errors, and allow managers and hoteliers to concentrate on delivering high-quality customer experience.
Main Criteria for Selecting a Housekeeping App for Small Hotels:
-
Easy Usage
Your housekeeping staff will likely use the app throughout the day. You should select an app with an intuitive dashboard, quick task assignment, and simple checkboxes to monitor tasks.
-
Real-Time Task Management
Housekeeping tasks often need to be adjusted throughout the day based on check-ins, guest requests, and room maintenance needs. Look for an app with instant notifications on room status (dirty, clean, in progress) and a task management system that shows task priority and due dates.
-
Guest Preferences & Personalization
Many small properties rely on customized service to increase guest loyalty. Housekeeping apps that monitor guest preferences (e.g., preferred room temperature, extra pillows) allow staff to align with guests’ individual needs and enhance their experience.
-
Mobile Compatibility
A housekeeping mobile app ensures your staff can update statuses, access room assignments, and communicate updates. The app should work on tablets and smartphones, allowing cleaners to manually update a room's status.
List of Housekeeping Management Apps:
There are several hotel guest management apps designed to streamline housekeeping:
-
Basic Task Management App
These simple apps help housekeeping staff assign tasks, track the cleaning process, and monitor room statuses in real time. They are easy to use and cost-effective.
A good choice for guesthouses, small hotels, and bed-and-breakfast facilities.
-
Cloud-Based Housekeeping Management Systems
These apps store client data in the cloud. The hotel team and cleaners can easily access and update information on their devices. The app requires full integration with the hotel’s PMS for synchronization between housekeeping and the front desk.
A good choice for boutique hotels, mid-sized properties, and facilities requiring moderate real-time tracking and automation.
-
Automated Housekeeping Solutions
These systems automate housekeeping processes, including guest preferences, task assignment, and room status notifications. They integrate with other hotel departments such as front desk, maintenance, and guest service.
A good choice for large hotels, hotel chains, and resorts requiring a high level of automation to manage large operational volumes.
When HotelFriend is the Perfect Match
The housekeeping module from HotelFriend offers mobile access, real-time task management, and seamless integration with other hotel systems.
Pricing for the HotelFriend Housekeeping app is typically based on the required level of service and the number of rooms. The HotelFriend Housekeeping module is an integral part of the HotelFriend PMS. A full-suite solution with multiple integrated modules (event management, front desk, housekeeping, etc.) varies in cost depending on the hotel’s specific needs.
-
Small Hotels (fewer than 30 rooms):
Rates start at €5 per room/month.
-
Medium-sized to Large Hotels (30+ rooms):
Rates start at €8 per room/month.
-
Custom Enterprise Solutions:
For properties with specific needs and large hotel chains, pricing is provided on a per-property basis.
Cost Considerations:
-
Trial / Free Demo:
HotelFriend offers a free demo or 2-week trial so you can test the system before subscribing.
-
Modules:
HotelFriend allows you to select only the modules you need and pay accordingly.
By choosing the HotelFriend Housekeeping App, you can make housekeeping smooth and efficient. It is the ideal choice for those who value time and operational excellence.