Meeting your guests’ expectations
The majority* of leisure travelers consider cleanliness as a very important factor when choosing a hotel for their trip.
Meeting the expectations of your guests has never been easier with the Hotel Housekeeping Software perfectly synchronized with our PMS. This is a fast, simple, and affordable solution to streamline all day-to-day cleaning routine and keep your staff organized.
Enhance task management and guest experience with one platform. Show your guests your efficiency, professionalism, and commitment to cleanliness.
* According to Statista
That’s how it works
As a part of the HotelFriend all-in-one solution, the Housekeeping System helps your team to do more with less. A complete overview of room statuses and priorities gives you a full picture of all accommodation and food service activities.
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An overview of room statuses and priorities
A solid grasp of everything that needs fixing
Real-time performance tracking and management
Out-of-service function
Housekeepers' workload overview
A staff member marks the room as “Clean” – and you will see the change of status in the Front Desk, in real-time. Need to sort out rooms by priority in cleaning? Want to have a good grasp on what needs fixing in “Out-of-service” rooms?
Our software will help you to make sure that all rooms are cleaned and maintained properly – and just in time.
Track your team’s performance in real-time
Your cleaning staff can view their daily workload and mark tasks as complete in one click. The status of the room will instantly change both in the system and in the Front Desk. You will know when a room is ready for check-in.
View the status of each room
The system shows you which rooms are “Clean”, “Dirty”, or “Out-of-order”. All assigned housekeepers, including maids and quality controllers, can access the list of rooms within their responsibility and change room status right from their desktop.
Get a clear workload overview
Sort out rooms by name, floor, or cleaning priority to gain insight into the current workload. You can also choose several rooms, change their priority, and assign a chambermaid for them.
Do all repairs in time
Housekeepers are usually the first to spot any maintenance issues. With our system, they can set the “Out-of-order” status to the room and provide details on whatever needs to be fixed before the guest’s arrival.
Want to get ahead? Leverage our expertise to automate accommodation and food service activities
Create the space for timely, effective, and professional housekeeping management
Organize shifts in a smart way
Make shift planning easier with convenient daily lists. The Reports module enables you to generate a schedule for each of the staff members in a form of a printable PDF file. Print it out or keep it digital – both options are available.
What you get
Efficient task management
The workflow of every housekeeper can be viewed on the cleaning schedule so that there is no risk of losing any tasks during the shift change.
Front Desk synchronization
As the Housekeeping module is instantly synchronized with Front Desk, the front desk employees can instantly see which rooms are ready for the check-in.
Time-management tools
All the changes are saved as log records, so it is easy to track when the cleaning of each room was done, and how much time it took.
The housekeeping system perfectly suits our needs. Now we can manage our personnel more efficiently and avoid losing tasks when shifts change. It made communication easier and faster as we cut out the phone calls between Front Desk and housekeepers. The support team is always here to help. Great job!
Success Stories
HotelFriend AG
HotelFriend is a global IT company and provider of business software with offices across Europe.
The company specializes in R & D in the travel and hospitality sectors, cloud computing, e-commerce, CRM, ERP, and the development of mobile and desktop apps.
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HotelFriend F.A.Q.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
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