Easy reservation management - Fast check-in/out
Full occupancy overview
Front Desk to 10X
Managing and customizing reservations has never been easier thanks to the comfortable search, smart filters, and user-friendly interface.
Visualize the real picture of your hotel’s occupancy. Get an overview of all your Front Desk operations, including room type availability, rates, and more in a clearly laid out calendar.
Use Reservation Management Software to manage a heavy load of organizational tasks easily:
- Automate and simplify all your hotel processes.
- Save plenty of time and effort while searching for a booking or creating one.
- Keep track of reservations from any device.
- Offer your guests what they expect faster by using filters and changing statuses with ease.
How does it work?
HotelFriend Reservation Management System can be a lifesaver through the guest life cycle in the hotel as all traditional processes are organized in a new, convenient, and digital way:
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You can change dates by drag-and-dropping reservations in the calendar, extend or reduce the guest stay in your hotel, add individual or group booking, check-in, view housekeeping status, chat, and more - everything with just a click.
You can see pictures, room number and its type, floor, area, capacity, housekeeping status, facilities, and more on mouse hover.
You can pick up rooms by Booking options, Room types, Housekeeping, and Facilities. For example, select a room with a city view.
Your staff can stay connected at all times, check the booking statuses, fulfill multiple tasks, as well as begin the new ones without making an unnecessary fuss.
Whether it is a room status or condition code like Out of Service, self-check-in, and booking offer, you can find everything easily and quickly.
What you get
You can plan the hotel’s workload months ahead. Whether a room is occupied, ready for check-in, clean, dirty, or out of service - Front Desk will let your property’s departments know everything in time.
Drag and drop the booking to where it belongs. You can also move a reservation to the left or right to end it earlier or to extend it respectively. It’s that simple.
Find any reservation, guest, or room in an instant. What is more, you can filter bookings by their statuses, such as New or Confirmed ones, Due In/Out, Checked In/Out, as well as Booking Offers.
A well-organized list of reservations with time of creation, the booking source, guests' ordered services and payment history, etc. Also, you can exchange messages with customers.
Track quotas and reservations, create bookings in different ways. When you enter new guests, they are automatically added to the system.
Any change you make in Front Desk requires only a couple of clicks and takes effect in the PMS and on your website. What’s more, with Channel Manager, all updates are automatically synchronized across all online distribution channels in one sweep.
Finance & Payment
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