Use Reservation Management Software to manage a heavy load of organizational tasks easily:
- Automate and simplify all your hotel processes.
- Save plenty of time and effort while searching for a booking or creating one.
- Keep track of reservations from any device.
- Offer your guests what they expect faster by using filters and changing statuses with ease.
How does it work?
HotelFriend Reservation Management System can be a lifesaver through the guest life cycle in the hotel as all traditional processes are organized in a new, convenient, and digital way:
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You can change dates by drag-and-dropping reservations in the calendar, extend or reduce the guest stay in your hotel, add individual or group booking, check-in, view housekeeping status, chat, and more - everything with just a click.
You can see pictures, room number and its type, floor, area, capacity, housekeeping status, facilities, and more on mouse hover.
You can pick up rooms by Booking options, Room types, Housekeeping, and Facilities. For example, select a room with a city view.
Your staff can stay connected at all times, check the booking statuses, fulfill multiple tasks, as well as begin the new ones without making an unnecessary fuss.
Whether it is a room status or condition code like Out of Service, self-check-in, and booking offer, you can find everything easily and quickly.
What you get
Easy planning
You can plan the hotel’s workload months ahead. Whether a room is occupied, ready for check-in, clean, dirty, or out of service - Front Desk will let your property’s departments know everything in time.
Quick edit
Drag and drop the booking to where it belongs. You can also move a reservation to the left or right to end it earlier or to extend it respectively. It’s that simple.
Smart search
Find any reservation, guest, or room in an instant. What is more, you can filter bookings by their statuses, such as New or Confirmed ones, Due In/Out, Checked In/Out, as well as Booking Offers.
Reservation management
A well-organized list of reservations with time of creation, the booking source, guests' ordered services and payment history, etc. Also, you can exchange messages with customers.
Smooth workflow
Track quotas and reservations, create bookings in different ways. When you enter new guests, they are automatically added to the system.
Cross-channel management
Any change you make in Front Desk requires only a couple of clicks and takes effect in the PMS and on your website. What’s more, with Channel Manager, all updates are automatically synchronized across all online distribution channels in one sweep.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
F.A.Q.
Hospitality facilities need reliable front-desk software to handle reservations, check-ins, billing, and guest communication. There is a strong demand for cloud-based front-desk solutions that cover reception and cost under €200 per month.
When considering a low-budget front-desk system, the following demands are critical:
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Cloud-Based Access
Hotel staff can access the system from any device. This reduces IT costs, offers more flexibility, and lets hotels track operations in real time.
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Transparent Pricing
Clear billing structure, visible costs, and included features without hidden fees. Hotels can choose a solution that matches their scale and budget without financial surprises as their business expands.
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Integration Capabilities
Refers to how the PMS connects with third-party tools and other hotel systems such as Online Travel Agencies (OTAs), payment gateways, booking engines, channel managers, accounting, and revenue management tools. Hotels benefit from accurate data, streamlined workflows, and improved operational efficiency across all departments.
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Reliability and Support
Reliability refers to system uptime and stability, while support covers customer service quality and technical assistance. Strong support and reliable software reduce operational disruptions and give hotel teams confidence in daily operations.
Front-desk software under €200 per month includes:
- Basic Cloud Front-Desk PMS
- Entry-Level All-in-One Cloud PMS
- Guest-Self-Service-Oriented Solutions
Affordable front-desk solutions under €200 per month are good for:
- Properties with a small number of rooms
- Properties with limited staff size
Here are typical scenarios within a €200/month budget:
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Entry-Level Cloud PMS
Ideal for booking management and reservations.
Cost: €30–€120 per month.
Limitations include basic reporting, limited mobile access, and no built-in channel manager. -
All-in-One Cloud PMS – Starter Plan
Cost: €120–€200 per month.
Includes a full front-desk module but may lack advanced features such as dynamic pricing and analytics. Support may also be limited to business hours. -
Modular Approach — PMS + Add-Ons
Cost: €50–€100 per month + additional tools.
Separate channel manager and booking engine: approximately €100–€200 per month.
This solution offers flexibility but requires managing multiple systems (separate support, additional logins) and may involve integration complexity.
Well-designed front-desk solutions can handle most day-to-day reception tasks reliably. By choosing software based on your core criteria, you can reduce manual work, automate reception tasks, and increase efficiency — all within a limited budget.
For small and independent hotels, cloud-based front-desk software under €200 per month is an ideal choice. With HotelFriend, you can modernise reception operations at your property without investing in expensive hotel management systems.