How does it work?
HotelFriend Reservation Management System can be a lifesaver through the guest life cycle in the hotel as all traditional processes are organized in a new, convenient, and digital way:
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What you get
Easy planning
You can plan the hotel’s workload months ahead. Whether a room is occupied, ready for check-in, clean, dirty, or out of service - Front Desk will let your property’s departments know everything in time.
Quick edit
Drag and drop the booking to where it belongs. You can also move a reservation to the left or right to end it earlier or to extend it respectively. It’s that simple.
Smart search
Find any reservation, guest, or room in an instant. What is more, you can filter bookings by their statuses, such as New or Confirmed ones, Due In/Out, Checked In/Out, as well as Booking Offers.
Reservation management
A well-organized list of reservations with time of creation, the booking source, guests' ordered services and payment history, etc. Also, you can exchange messages with customers.
Smooth workflow
Track quotas and reservations, create bookings in different ways. When you enter new guests, they are automatically added to the system.
Cross-channel management
Any change you make in Front Desk requires only a couple of clicks and takes effect in the PMS and on your website. What’s more, with Channel Manager, all updates are automatically synchronized across all online distribution channels in one sweep.
Pricing
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
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