Time-limited special offer
A professional Bundle of must-have Hotel Property Management Tools that will simplify daily operations of any hotel.
Hotel Digitalization Offensive
Time-limited special offer
until 25.05
€49
per month
€237Save 79%

Save time -
make your hotel work effectively

Guest Management

This module will help you to manage information not only about guests but also about companies. There is no more need to save the data of clients each time they stay at your hotel. Save time - make your hotel work more efficient.

Get 14 day free trial
iMac
iMac
Mobile
Why is it necessary

With this handy option, the management of the clientele will be much easier. You have all the necessary information about your guests in full view: personal and contact information, expenses, debts, email, etc. By using the “Guest Management” module, your hotel can shorten lines at the reception because all the important clients’ data needed for check-in are already saved in the system.

Tablet

How does it work in our system?

You can create new guests as well as edit information of regular customers in the system, check their expenses at the hotel, add bookings, invoices, and orders to them, and even leave comments. Also, it is possible to import already composed lists of clients (formats CSV, XLS, XLSX, etc.).

This module makes the check-in / -out process much faster. The hotel crew doesn’t have to enter clientele’s personal and contact information into the system: if the guest visited the hotel once, the data is saved for the next stays. In addition, having all the necessary data of a guest in the system makes it easy for the staff to contact him/her if needed.

In addition, having all the necessary data of the guest in the system, the staff can easily contact him/her if needed. It also gives a possibility to manage corporate clients. For example, you can set a discount for a company.

When creating a booking, the hotelier can choose this option and its type (discount in percent correlation, fixed discount or fixed price for a particular room type).

Ready to use our system? Register your hotel

Benefits

Improved upselling:
understand the preferences of clients
with the help of their expense
history and a comment field.

Quick access to guests’ contact information.

You can see the nationality and language
of clients and improve your service
(e.g., hiring employees with knowledge
of a some particular language).

Handy management of bookings
for corporate guests.

WE ARE MENTIONED
hotelier.de vir newswire gip
logo logo logo logo
logo logo logo
hotelier.de vir newswire
gip logo logo
logo logo logo
logo logo
HotelFriend