The one solution to manage your hotel operations

Whether you are an independent hotel or the world’s leading hospitality group across multiple locations, HotelFriend will deliver top-notch profitable solutions and provide massive opportunities that meet your unique business needs.

A hotelier helps a customer with the HotelFriend app

Maximize your potential with HotelFriend

A comprehensive, preconfigured, and ready for immediate use cloud-based PMS to seamlessly manage all types of properties. Scalable system provided by a single developer to support hoteliers in their day-to-day processes. Just select the package you'd like to go with and get the most out of its strengths.

The intuitive and simple design ensures maximum efficiency for your team. However, we do offer employee training if needed.

OUR CLIENTS

Managing 30 000+ rooms globally

Tui logoAt six logoRiverAdvice logoDFB LogoGGBoardinghouse logoKD eventkreuzfahrten logoAwo logoHZDR logoPeter Pane logoSankt Georgen logoStay logoCaptown logoMullerbrau LogoWaldHotel Harz LogoFerien Wohnen LogoBreitbacher Hof Gold LogoGafringwirt LogoHanseatisher LogoHotellogo LogoFCN LogoVimean logoAm Kamin LogoGasthof zum Seewirt logoLayhead LogologoAlp apartments LogoDas Haskers logoCasa Wald LogoHoefchen logoExpansion LogoHHR logoHotel Gasthof Hirschen LogoGermanshof logoP LogoPodenhaus schwarz logoQuarher LogoSchmiede logoSibra LogoSonnenhof hotel logoStrawberry living logothe place LogoUferdeck Boutique Hotel logoWienZimmer Logologoleft arrowright arrow

How it works

Stay focused on your core tasks by automating the parts of the business. Our solutions cut the majority of your work at each stage of the guest journey.

Property Management
Channel Manager
Direct Booking
Payments
Point-of-Sale
Room Access
Reporting
Guest Experience

Property Management

Coordinate the work of the front desk and back office with ease. Manage communications, guest info, availability, sales, planning, and more in one interface. The integrity of all processes guarantees quality service and increased levels of retention as a result.

Manage all hotel operations in a centralized way

Automate manual tasks, save time, and reduce errors

Streamline communication between hotel staff

Access real-time reports on occupancy and revenue

Integrate with other hotel systems for a seamless experience

Provide tailored guest services

About HotelFriend In Numbers

Since our establishment in 2016 in Germany, HotelFriend has been dedicated to crafting high-quality software that empowers travel and hospitality companies to achieve remarkable growth. Our reach spans 500+ clients worldwide, ranging from luxurious hotels to vibrant restaurants, serene wellness facilities, and magnificent cruise ships.

The HotelFriend technical support girl is happy to help the client solve his or her issue
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Up to 6 days

Setup Time

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1-5 min

Support Response Time

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70+

Developers That Solve All Your Requests

Data protection made in Germany
Logo DSS compliantLogo PCILogo TÜV SüdLogo GDPRLogo PSD2

Data protection made in Germany

icon ISO Сertified

ISO Сertified

One of our goals is to adhere to global standards of quality assurance, manufacturing, and business.

icon SSL/TLS Encryption

SSL/TLS Encryption

The communication is exclusively HTTPS encrypted.

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(2FA) for logins

We prioritize security by implementing two-factor authentication. This ensures that our clients' data and operations are safeguarded with an extra layer of protection.

icon Continuous External Review

Continuous External Review

We are striving to ensure permanent and objective data protection for our customers, and that is why HotelFriend regularly goes through an independent data protection audit.

Our Reviews icon

HotelFriend Reviews

Read just some of the success stories from our customers to find out why so many companies choose us:

Most outstanding projects

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Success stories

DLRG Gästehaus Case

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Success stories

Gasthof Post Dalaas Case

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Success stories

Vienna Airport Residences

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Ready to get started?

Find out how we empowered hotels worldwide to unleash their full potential.