Single- and multi- property management platform for Excellence in Guest Experience
Empower your hotel with easy-to-use intuitive cloud technology
Use the most efficient cost and time saving intuitive system
Lower energy cost due to cloud based technology used
Fit the budget meeting your Hospitality Property Management package
Reorg the chaos in the hotel business processes with cloudbased HotelFriend Business Process Management. Manage your reservations, services rates, taxes, reports, check ins/check outs at ease!
- Centralized guest management for single and multi property hotels
- Reservation and service management
- Legal and cancellation policy control
- Rate management
- Cost and staff saving business processes management
- Ecofriendly automated system - less paper in business
- More revenue due to multichannel services sales ( App., marketplace)
- Widen your target audience - more diversity in rate management
Increase your revenue due to direct room, deals, services booking widget from your hotel site, HotelFriend Marketplace and third party travel agents (OTAs). Balance the sales with events and seasons rates and availability of your channels in real time online centrally to avoid overbookings
- Online Booking Engine
- Channel Manager
- Get best sales ever with Hospitality Revenue Management
- Direct sales with no comission on hotel site
- Unique content for your web page
- More predictable revenue during seasons, events
- Full pricing control due to fast reaction to market
Personalized Hotel Hospitality Management System according to Hospitality Management requirements
- Centralized multi property management
- Individual enterprise solutions
- Third party integrations
- Out-of-the-box cloud based platform
- The most powerful tools for your data and specific reports
- Unified interface and reporting for all your properties
- Data based decisions for effective business development
How to improve upselling in a hotel - 4 ways to succeed
The recipe for success in upselling is the satisfaction of the client, of course, and feeling that the hotel tries its best to provide really good conditions for vacation and not to increase revenue. Find out how HotelFriend mobile concierge software helps figure that out.
The top trends for hoteliers to focus on
How to stand out from the crowd? What makes your product unique? How will the consumers know about you? - HotelFriend answers: don’t be afraid of technical innovations; focus on the guest satisfaction and quality over quantity; be active and use big data.
GDPR is coming: is your hotel ready?
The General Data Protection Regulation – is a new EU Regulation which enhances the personal data protection of citizens and increases the obligations of companies collecting or processing data. The GDPR will apply to your company in case you use the personal data of EU citizens, even if it isn't based in Europe.