Enable direct bookings - Send offers within seconds
Booking Offer to win guests even in a heavy workload
Send the best booking options to your prospective clients in just a few seconds. Increase direct bookings by adding a new level of personal attention to their needs and requests.
Sell without any commissions
Respond quickly to phone/mail/website reservation requests
Personalize special offers for regular guests
Manage all from one system
Forge deeper connections with your guests
Booking Offer is a convenient way to introduce guests to more room options in your hotel. An email with an offer contains all the essential details concerning room type and any special requirements.
Save time on extra tasks. Create offers directly in the system, sending them in one click. No risk of overbookings involved, as selected rooms will be blocked for 3 days.
Go the extra mile for your clients – offer attractive prices during the low season. Reward them with discounts or introduce corporate packages to win their loyalty.
That’s how it works
Booking Offer allows you to provide your guests with room options that suit their preferences. The system automatically changes the status of the selected room(s) to "Booking Offer" to avoid multiple reservations.
By clicking the link in the email, the client makes a decision to either decline or confirm your offer. If it is confirmed, the booking is added to your system, and the room status changes to “Confirmed Reservation” in the Front Desk.
Send booking alternatives in an instant
Unleash the full potential of your hotel. Provide your customers with multiple variants of accommodation in minutes and let them decide what they like most.
Ensure a top-notch start of a customer journey
Offer the right type of rooms to the right person or company, and enable your clients to make reservations in little to no time – all they need is to confirm the booking by clicking a button.
Convert potential clients that call in questions
Instead of overloading your calling guests with tons of information, send them an email with a clear layout of all the necessary room details.
Enhance your marketing strategy
Make Booking Offer a powerful tool for your marketing and sales team. Prepare your promotions and send them to prospects all year round to maximize occupancy.
Personalize guest experience
Let your guests choose the best option at the time of booking
Allow efficient multitasking
Manage reservations and Booking Offers from one convenient system and save your precious time. You can create a Booking Offer either in “Reservations” or in a “Front Desk” module.
What you get
+ More direct bookings
Streamline communication with your potential guests and gain more direct sales.
+ Increased efficiency
Perform administrative tasks much quicker and save the time of your Front Desk personnel.
+ Customized reservations
Create group offers and provide tailored experiences for your corporate clients.
+ No risk of double-bookings
Rely on an instant guest and booking data synchronization in the system, avoiding any data discrepancy.
+ Promotional opportunities
Send your guests automated emails with booking offers along with discounts and promotions.
+ Meeting of the guest’s specific needs
Keep your brand up to the mark by providing a quick and effective service to your customers.
We needed to find a cost-efficient Booking Engine for our family hotel and decided to go with HotelFriend. Everything works quickly, customer support is always ready to help us. Thanks to the Booking Offer feature, we can save time on tedious front desk tasks and offer our clients the most suitable booking options. This software is really user-friendly, so it works great on both customer's end and our end.
Finance & Payment
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