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Hotel Management and Hospitality IT Consulting

Cost-effective technological transformation of your property

Get the best financial and reputation results quickly with HotelFriend professional hospitality consulting. IT advisory for any type of property - from a small inn to a hotel group - on any stage of business development. Kick-start your business operations with state-of-the-art technology, revamp outdated IT infrastructure, and eliminate any software-related problems that slow down your growth.

HotelFriend DIN EN ISO 9001:2015 certificate 2022

As an ISO 9001 certified company, we guarantee quality, efficiency and safety of our products. HotelFriend AG got a quality check of a full development cycle to ensure consistent and timely delivery of service. Complying to international standards, we strive to excel in what we do.

importance of Front Desk

Guide you all the way up to success

Analysis. What are your pain points? We offer a fresh perspective based on years of experience of working with international hoteliers. A little tweak or a major change - we know what you need to thrive.

Planning. A good business strategy is about increasing profitability and making clients more satisfied to come back. We will plan every step of your hotels digital transformation meticulously so that these two cornerstones are never in conflict.

Implementation. HotelFriend team will support you on every step of your digital transformation. We are interested in establishing long-term relations with our clients and strive to be a bridge between the world of cutting-edge technologies, such as cloud services, the Internet of things, blockchain,etc., and hoteliers for many years to come.

Every problem has a solution. Leverage the latest technology, be always on-trend and get measurable results with HotelFriend. Our consultants are ready to guide you all the way up to success.

15 Produkte für das Hotel

15 Products for Hotels

Our subsidiary, the HotelFriend Service GmbH with locations in Leipzig and Berlin, specializes in the distribution of software for the hospitality industry. It offers more than a dozen operational products for hoteliers on a platform developed by 1 company.

HotelFriend AG provides more than 10 ready-to-use products for Hoteliers on one platform developed by the same company. Our system is designed with no APIs and comprises all products a Hotelier needs in each stage of Hotel Development. It is unique to have no APIs between the products, no hidden costs for updates and support issues. A seamless process - simple and powerful.

Marketplace (Web engine)

The guests can book their accommodation, special deals and even hotel services through our website or our free HotelFriend App. Our partner hotels are presented here on their individual SEO optimized pages.

Guest Service App

Guest Service App

Our HotelFriend App transforms during your hotel stay into your personal Mobile Concierge.

Every guest has an opportunity to spontaneously access any hotel service and to order any temporary deal. Just with one click your order will be transferred through our system directly to the relevant department. The guests’ wishes and orders can be processed as soon as possible.

Our Success Story

Our Success Story

Level of Confidence