Hotel Management and Hospitality IT Consulting
Cost-effective technological transformation of your property
Get the best financial and reputation results quickly with HotelFriend professional hospitality consulting. IT advisory for any type of property - from a small inn to a hotel group - on any stage of business development. Kick-start your business operations with state-of-the-art technology, revamp outdated IT infrastructure, and eliminate any software-related problems that slow down your growth.
Building a 360° software strategy
Software is not the core competence of a hotel. However, hiring IT specialists to perform the automation of processes and create an environment for effective management, marketing or sales is too expensive and often unnecessary. There are many solutions on the market, and we will find the ones that work best for your property. From building a 360° software strategy to its implementation and further support - considerable progress is guaranteed with our knowledge and passion for perfection. HotelFriend main areas of expertise:
Performance assessment. Does your current software toolkit work towards achieving your goals? What are the technology gaps that disrupt your workflow? Our advisors will find out what improvements your IT structure requires to ensure a competitive advantage.
All-systems optimization. PMS, CRM, RMS - there should be no roadblocks on the way to high revenue, stress-free employees and happy guests. Modifying your old systems or replacing them with something new and progressive - the decision is always based on your business goals.
Software Integration. There are hundreds of external hospitality apps and systems, and some of them can create additional value for your business. HotelFriend experts will help with smooth and seamless integration.
IT security. Your data are valuable, and we will help to detect vulnerabilities, protect from viruses and threats, prevent card fraud, etc.
As an ISO 9001 certified company, we guarantee quality, efficiency and safety of our products. HotelFriend AG got a quality check of a full development cycle to ensure consistent and timely delivery of service. Complying to international standards, we strive to excel in what we do.
Guide you all the way up to success
Analysis. What are your pain points? We offer a fresh perspective based on years of experience of working with international hoteliers. A little tweak or a major change - we know what you need to thrive.
Planning. A good business strategy is about increasing profitability and making clients more satisfied to come back. We will plan every step of your hotels digital transformation meticulously so that these two cornerstones are never in conflict.
Implementation. HotelFriend team will support you on every step of your digital transformation. We are interested in establishing long-term relations with our clients and strive to be a bridge between the world of cutting-edge technologies, such as cloud services, the Internet of things, blockchain,etc., and hoteliers for many years to come.
Every problem has a solution. Leverage the latest technology, be always on-trend and get measurable results with HotelFriend. Our consultants are ready to guide you all the way up to success.
Guest Service App
- POS
- Till
- Self Service
- Guest Communication
- Mobile
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