Guten tag! We are HotelFriend
Based in Berlin, Germany, HotelFriend is a global software development company with a passion for automating the travel and hospitality sectors. Our mission is simple: to empower businesses with intuitive, all-in-one property management software.
With offices across Europe, we specialize in research and development, cloud computing, e-commerce, CRM, ERP, and the development of mobile and desktop apps.
How it started
Whether you’re handling a network of 100+ hotels or managing other kinds of properties, HotelFriend has your back. Our tools streamline your daily tasks with quick navigation, real-time updates, and ease of use.
How it’s going
Our diverse portfolio boasts over 700 clients worldwide, ranging from independent properties to hotel chains, apartments, river cruise lines, educational institutions, and even national football club training bases.
Whatever your business, if you need a centralized Property Management System to streamline operations, we're here to help.
Our leadership
Behind every success story is a team of experts, and at HotelFriend, we're proud to have some of the best in the industry. Our management board and competence group comprise seasoned professionals with over 20 years of experience in software development.
HotelFriend Company Structure
HotelFriend consists of three companies that operate as a single, economically and organizationally connected group:
Together, these three pillars form a powerful foundation: brand and IP protection (AG), go-to-market excellence (Service GmbH), and cutting-edge R&D (LLC). This unique structure positions HotelFriend as a trusted partner for hotels worldwide, combining innovation, quality, and security in one integrated corporate group.
Our values
At HotelFriend, our values are not just words–they're the guiding principles that define who we are and how we operate.
Professionalism
We maintain the highest standards of excellence, integrity, and accountability in all our endeavors.
Transparency
Openness, honesty, and clarity guide our interactions, fostering trust and collaboration.
Communication
We prioritize clear, timely, and proactive communication to ensure alignment and engagement across all levels.
Customer focus
Our unwavering commitment is to understand and exceed customer needs, delivering exceptional value and satisfaction.
Teamwork
We are a united team, valuing diversity, mutual respect, and collaboration as we work towards our common goals.
Our social media
Stay connected and explore more about HotelFriend on our social media channels. Follow us to stay updated on the latest news, innovations, and industry insights.
