Hospitality Software Solutions for Properties and Enterprises
Whether you are a small family hotel or the world's leading hospitality group across multiple locations, HotelFriend will deliver top-notch profitable solutions and provide massive opportunities that meet your unique business needs.
For Large Hotels & Chains
White-label
You can manage and customize reservations, get an overview of all your hotel operations, assign tasks and be aware of ongoing to-do's of your employees, streamline purchases, track and analyze sales, whatever you want. We will provide every tool you need to succeed - just select the right option based on your hotel business type.
Get an ultimate toolkit that will help maximize your upselling opportunities, turning hotel services into a profit engine, and at the same time, making your guests' stay as pleasant as possible.
For Hospitality Groups
Perform thousands of operations daily and enjoy a boost in reservations with hundreds of booking channels in sync.
Get a great variety of features that corresponds to the scale of your business. All processes from booking to reputation management are perfectly organized, even for dozens of hotels. Great flexibility and performance guaranteed.
For Small and Medium Hotels
Manage your Reservations and Guests. Handle room quotas and pricing. Get rid of the cumbersome Property Management System that slows down your business growth. Accounting, housekeeping, reporting -all digital and trouble-free.
Even with a limited number of employees, routine administrative tasks are automated like never before. Win client loyalty and build a reputation that will save you plenty of advertising money.
For Bed and Breakfast, Vacation Rentals, Guest Houses and Inns
Make your home-like property, cozy B&B, or Inn digital and have the edge over your competitors by eliminating unnecessary paperwork and streamlining daily operations even with limited personnel.
Avoid unwanted software - you’ll get basic but extremely practical features.
For Boutique Hotels
Showcase the unique chic features of your boutique hotel across multiple channels with our commission-free Channel Manager and turn admirers into clients with an integrated Booking Button.
Plan what needs to be done, assign new tasks and distribute them among employees, track issues in the real-time.
For Hostels
Get your Front Desk connected to the main booking channels, such as HostelWorld and Booking.com, or add a Booking Button for direct reservations on your website.
Enjoy the possibility to manage beds, as well as private rooms. Don't overpay for the features you don't need.
For Bars and Restaurants
Provide your guests with the Digital Menus where your customers can find all the food and drinks offered, including the price - all your guests need to do is just choose and pay right away.
No more waiting in line: all dishes and cocktails are pre-ordered and served as soon as they come to the restaurant or bar.
What makes HotelFriend Software Solutions perfect for your property?
We know what makes the life of a hotelier complicated… And we can make it stress-free. No more headaches, we got all your processes covered.
Cloud-based System
From hotel management and collaboration to marketing and distribution, all of these already integrated. No more compatibility issues or waiting time for feedback from connected systems.
Fully functional on mobile phone or tablet
You are free to move around and control your business processes wherever you are. The system runs on any personal device of your staff, whether it is a PC, smartphone, or tablet.
12 languages
You most likely speak one of them, so your software environment will feel native.
Intuitive UI
It does not take hours to figure out how everything works. All changes in the system are made in the most convenient way.
Multi-user / multi-property / multi-platform
Maximum flexibility to adjust to your type of property.
Drag -and-drop facilities
The most convenient way to make changes in the system
No installation
Take your hotel everywhere with you with all instantly synced data and maximum flexibility to adjust to your type of property. Set up requires minimum time, and we are ready to guide you through all the steps.
Free and automatic regular updates
No need for an IT department to take advantage of the latest features and built-in APIs. If you feel you are lacking something, we are most probably already working on it.
Online Payments
A variety of payment systems (Sofort, Stripe, PayPal) for your guests' convenience.
Direct communication with your guests
You have never been closer. Respond to your clients' requests and complaints immediately.
Affordable and transparent prices
No hidden costs and update fees. No more worrying about integration and tremendous third-party service costs that will disrupt your budget.
Easy tracking of your business results
View statistics and generate reports for all stakeholders effortlessly.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing