Hospitality Software Solutions for Properties and Enterprises

Whether you are a small family hotel or the world's leading hospitality group across multiple locations, HotelFriend will deliver top-notch profitable solutions and provide massive opportunities that meet your unique business needs.

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For Large Hotels & Chains

HotelFriend enterprise products
Cutting-edge Enterprise Solution

You can manage and customize reservations, get an overview of all your hotel operations, assign tasks and be aware of ongoing to-do's of your employees, streamline purchases, track and analyze sales, whatever you want. We will provide every tool you need to succeed - just select the right option based on your hotel business type.

Get an ultimate toolkit that will help maximize your upselling opportunities, turning hotel services into a profit engine, and at the same time, making your guests' stay as pleasant as possible.

from 299 / per month
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Set your hotel chain on the right track and focus on revenue as we provide solutions that cover the whole customer journey.
Take advantage of the revolutionary products from one provider. No more compatibility issues as every module syncs up with the others and talks to one another for a seamless experience.
Benefit from zero integration and avoid paying additional fees to third parties. With us, you can save up to 50% on yearly costs.

For Hospitality Groups

Hotel Groups
All-in-one platform to manage multi-hotel groups

Perform thousands of operations daily and enjoy a boost in reservations with hundreds of booking channels in sync.

Get a great variety of features that corresponds to the scale of your business. All processes from booking to reputation management are perfectly organized, even for dozens of hotels. Great flexibility and performance guaranteed.

from 120 / per month
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Rise to the top in digital customer experience as everything you need is in one system, with a single log-in, without errors and duplicates.
Increase profits through upselling with the revolutionary Mobile App for online reservations, fast check-in/out, orders, and payments.
Organize and control all hotel workflows thanks to staff & service automation.
Build an effective strategy with easy-to-retrieve business intelligence.

For Small and Medium Hotels

HotelFriend PMS
Take a step forward in the hotel development

Manage your Reservations and Guests. Handle room quotas and pricing. Get rid of the cumbersome Property Management System that slows down your business growth. Accounting, housekeeping, reporting -all digital and trouble-free.

Even with a limited number of employees, routine administrative tasks are automated like never before. Win client loyalty and build a reputation that will save you plenty of advertising money.

from 64 / per month
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Utilize our cloud-based PMS with a responsive design that works on all devices.
Use simple and fast-functional interface, which is easy to adapt and operate.
Automate all hotel routine and administrative tasks even with a limited number of employees thanks to easy reservation management.
Analyse key metrics and convert data into meaningful information with smart dash for data intelligence.
What makes HotelFriend Software Solutions perfect for your property? We know what makes the life of a hotelier complicated. No more headaches, we got all your processes covered.
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For Bed and Breakfast, Vacation Rentals, Guest Houses and Inns

For Bed and Breakfast, Vacation Rentals, Guest Houses and Inns
An optimal solution for daily property management processes

Make your home-like property, cozy B&B, or Inn digital and have the edge over your competitors by eliminating unnecessary paperwork and streamlining daily operations even with limited personnel.

Avoid unwanted software - you’ll get basic but extremely practical features.

from 64 / per month
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Manage multiple properties with scalable PMS for multi-property owners.
Connect to more than 200 booking channels.
Keep in touch with your staff and notify them about current housekeeping and maintenance tasks.
Provide flawless customer experience for you guest through the mobile app features.

For Boutique Hotels

Solutions for Boutique Hotels
A valuable asset for delivering the highly personalized experiences your guests deserve

Showcase the unique chic features of your boutique hotel across multiple channels with our commission-free Channel Manager and turn admirers into clients with an integrated Booking Button.

Plan what needs to be done, assign new tasks and distribute them among employees, track issues in the real-time.

from 100 / per month
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Sell your rooms online via 200+ booking platforms (OTAs) and without commission on your own website.
Increase your in-house sales and communicate with your guests via the HotelFriend mobile app.
Manage to-do lists and track issues in the real-time.
Allow your guests to order gourmet food and cocktails in advance and serve them with perfect timing. Accept digital payments (Point-of-Sale).
Get ready to attract more customers instead of getting stuck in the daily grind.
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For Hostels

HotelFriend PMS
The ultimate toolset for effective hostel management

Get your Front Desk connected to the main booking channels, such as HostelWorld and Booking.com, or add a Booking Button for direct reservations on your website.

Enjoy the possibility to manage beds, as well as private rooms. Don't overpay for the features you don't need.

from 64 / per month
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Save several hours of work time every day thanks to automation.
Get all core functionality at a competitive price.
Access an intuitive interface that takes your hints.

For Bars and Restaurants

HotelFriend Mobile App
A modern-age alternative to your tech-savvy customers

Provide your guests with the Digital Menus where your customers can find all the food and drinks offered, including the price - all your guests need to do is just choose and pay right away.

No more waiting in line: all dishes and cocktails are pre-ordered and served as soon as they come to the restaurant or bar.

from 59 / per month
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Offer your visitors eco-friendly paperless menus with products, services, and activities from the library.
12 languages and 10 cuisines library.
Process payments directly from the guests' smartphones without POS terminals.
Control all orders and a lifetime of hours spared for clients.

What makes HotelFriend Software Solutions perfect for your property?

We know what makes the life of a hotelier complicated… And we can make it stress-free. No more headaches, we got all your processes covered.

Cloud-based

Cloud-based System

From hotel management and collaboration to marketing and distribution, all of these already integrated. No more compatibility issues or waiting time for feedback from connected systems.

Fully functional on mobile phone or tablet

Fully functional on mobile phone or tablet

You are free to move around and control your business processes wherever you are. The system runs on any personal device of your staff, whether it is a PC, smartphone, or tablet.

7 languages

12 languages

You most likely speak one of them, so your software environment will feel native.

Intuitive

Intuitive UI

It does not take hours to figure out how everything works. All changes in the system are made in the most convenient way.

multi-property

Multi-user / multi-property / multi-platform

Maximum flexibility to adjust to your type of property.

Drag -and-drop

Drag -and-drop facilities

The most convenient way to make changes in the system

No installation

No installation

Take your hotel everywhere with you with all instantly synced data and maximum flexibility to adjust to your type of property. Set up requires minimum time, and we are ready to guide you through all the steps.

Free and automatic regular updates

Free and automatic regular updates

No need for an IT department to take advantage of the latest features and built-in APIs. If you feel you are lacking something, we are most probably already working on it.

Online Payments

Online Payments

A variety of payment systems (Sofort, Stripe, PayPal) for your guests' convenience.

Direct communication

Direct communication with your guests

You have never been closer. Respond to your clients' requests and complaints immediately.

Affordable and transparent prices

Affordable and transparent prices

No hidden costs and update fees. No more worrying about integration and tremendous third-party service costs that will disrupt your budget.

Easy tracking

Easy tracking of your business results

View statistics and generate reports for all stakeholders effortlessly.

HotelFriend Features

Hotel Management

Front-Desk

Department Management

Employee Management

Room Management

Hotel Dashboard

Housekeeping

Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Task Management

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer