Customer stories

Pushing the boundaries of what's possible in hospitality

From unique igloo hotels to luxurious cruise ships, our clients are reimagining the limits of what’s possible in hospitality. Learn how their strive for innovation paid off in achieved goals and delighted guests.

OUR CLIENTS

HotelFriend Software is powered by the best hospitality properties

HotelFriend customer stories

Our partners are diverse in their locations and types, but they all share a dedication to excellence. Read on to discover some of the inspiring success stories from our satisfied customers.

The Uferdeck Boutique Hotel

Uferdeck Boutique Hotel Bridges the Gap Between Tradition and Tech for Their Guests

Nestled in the serene town of Traben-Trarbach, Uferdeck Boutique Hotel stands as a hidden treasure along the banks of the enchanting Mosel River. This family-friendly place, boasting 27 cozy rooms, offers an unforgettable experience to all who step through its doors. The on-site "FIRO" Restaurant & Bar beckons guests with promises of sumptuous breakfasts and dinners, featuring a fusion of regional cuisine and exotic flavors.

The Turnerjugendheim Annweiler

Streamlining Group Bookings and Task Management at Turnerjugendheim Annweiler

Turnerjugendheim Annweiler is a countryside guesthouse nestled within the Palatinate Forest, mainly catering to active groups, sports enthusiasts, and nature lovers. This guesthouse boasts 37 rooms, two gyms, a fitness room, seminar rooms, outdoor facilities, and a strong commitment to sustainability with their green energy solutions.

The Waldhotel Am Ilsestein

Enhancing Visibility and Boosting Revenue for Waldhotel Am Ilsestein with HotelFriend

Waldhotel Am Ilsestein, situated at the heart of the picturesque Harz region in Germany, is a haven for travelers seeking both tranquility and adventure. With a perfect location near the national park, the hotel offers a gateway to over 250 kilometers of hiking trails, making it an ideal destination for nature lovers. This 3-star hotel has 47 rooms equipped with modern amenities like air conditioning, free WiFi, and safes, ensuring guests a comfortable stay.

The Landhotel Gafringwirt

The Landhotel Gafringwirt's Journey to Sustainability with HotelFriend

Landhotel Gafringwirt is a family-owned hotel nestled in the serene natural surroundings of Lower Austria's Mostviertel region. It stands as a traditional inn and a cozy country hotel amidst beautiful local orchards.

Marella Cruises at TUI

Marella Cruises at TUI Partners with HotelFriend to Elevate Cruise Ship Management and Delight Guests

Find out how HotelFriend helped Marella Cruises at TUI to achieve enhanced operational efficiency and provide a seamless user experience both online and offline.

The Stäy Aparthotel

The Stäy Aparthotel Revolutionized Inventory Management and Invoicing in Three Weeks

Stäy Aparthotel digitalized room inventory management and invoicing in just three weeks by implementing HotelFriend's comprehensive suite. With streamlined operations, eliminated double bookings, and efficient invoicing, Stäy Aparthotel gained a competitive edge and reduced daily workflow.

Das HÖFCHEN

HotelFriend Helps Das HÖFCHEN Eliminate Overbookings and Improve Direct Sales by 20%

A family-run hotel Das HÖFCHEN had difficulty managing daily operations and online bookings, missing out on potential revenue. By implementing a modern tech stack by HotelFriend, the property managed to provide a better booking experience and gain a competitive edge.

River Advice and TUI

Powering the Future of Cruise Hospitality With HotelFriend

Discover how a custom Cruise package by HotelFriend streamlined the daily workflow of 60 passenger ships for impeccable onboard service.

A&A Liegenschaften-group story

The ultimate digital success formula for guest-focused hospitality

Learn how our software and App helped an apartment complex in Engelberg go digital to drive revenue and reduce costs.

The case of FC Nordsjælland's hotel

Creating the top-level environment for talent development

See how we improved FC Nordsjælland's hotel efficiency and created a comfortable environment for players of the Danish Premier League.

NORTHERN LIGHTS IGLOO RESORT

The case of Northern Lights Igloo Resort: A Few Steps Closer to Guests

See how a Finnish igloo resort increased the number of direct bookings and achieved full occupancy with HotelFriend solutions.

The Case of Lopota Lake Resort and Spa

The Way to Guest's Heart Through Concierge Mobile App

Discover how resort in Georgia has brought all their services closer to guests with HotelFriend to increase profits and win clients' loyalty.