Years of experience reflected in the cloud ecosystem
It all began just after a fateful meeting of Frank and Denis. An owner of Waldhotel Harz and a former president of DEHOGA and an innovator, investor, and IT enthusiast.
They met to discuss the need for digitalization, automation, and a lack of guest experience-oriented solutions in the hospitality sector. For Denis, it became an opportunity to deliver the solution hoteliers were looking to implement. So, along with business partner Besarioni Kamarauli, he started HotelFriend.
Join game changers of the industry
Since then, Denis worked closely with DEHOGA representatives to make one flawless software for all aspects of hotel business, instead of 10 different programs for each hotel management process...
Today, HotelFriend is a team of like minds that includes top hotel managers, best niche developers, and support with experience of working at the reception. We are a true “Friend of the Hotel” in the field of automation and cost-efficiency.
We proudly present our clients.
Lopota Lake Resort & Spa
Napareuli Telavi, Georgien
The Lopota Lake Resort & Spa is a marvelous variant for accommodation in all seasons, that welcomes guests with nice atmosphere, good food and thousands of activities. A glorious 5-star hotel offers a vast range of facilities that include children's playground, nightclub, kids' club, bike rental, free car lot and bar. That's why the resort is especially suitable for tourists who take true joy in romantic and family weekends. Those who travel for business will benefit from business centre and meeting facilities.
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside with friendly staff is set on Jalan P5/5 2, 4.5 km from Putrajaya centre. This glorious 5-star hotel provides a large assortment of conveniences that include parking, babysitting and fitness facility. Guests who travel for business can use the business centre and conference room.
DoubleTree by Hilton Brussels City
The fancy DoubleTree by Hilton Brussels City will meet all your expectations. Conveniences of the 4-star hotel include parking, roof terrace, non-smoking rooms, pets allowed (on request) and Wi-Fi available in all areas. Business guests have access to the business centre and conference room.
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Hotel At Six
The 5-star Hotel At Six is located at Brunkebergstorg 6, in the heart of Stockholm. A luxury hotel with exquisite interior design offers a wide range of services that meet modern requirements. Restaurants, bars, rooftop terrace with music events, valet parking, private garage, concierge service, free 24/7 fitness center, sauna, pet accommodation with amenities – everything is at guests' disposal.
Hotel Haus Rödgen
The Hotel Haus Rödgen is located on Rödgener Straße, 100-102, in Wilnsdorf, a few kilometers from Siegen. Founded in 1997, this family-run hotel offers guests a relaxing stay in cozy and stylish furnished rooms, as well as a wide range of amenities, including a restaurant, bar, free Wi-Fi, free private parking, a conference room (or banquet hall), and airport transfer. This family-friendly hotel is perfect for anyone who wants to enjoy a relaxing or active holiday in the beautiful countryside.
Hotel Schlematal und Restaurant
Bad Schlema, Deutschland
The 3-star Hotel Schlematal und Restaurant is located at Hauptstraße 48, Aue-Bad Schlema, just a 10-minute walk from Bad Schlema train station. This tranquil hotel with beautifully decorated rooms offers a wide range of amenities, including free private parking, free Wi-Fi, a restaurant, and a bar. Thus, this place is a perfect match for the guests who want to get on an exciting family weekend or a romantic getaway.
Château de Sibra
The Château de Sibra is located at 95 Sibra Hameau, in Lagarde. The stylish hotel, housed in a renovated castle, offers cozy and comfortable rooms and apartments with beautiful interiors and a wide range of services that meet all modern requirements: free Wi-Fi, free parking, a terrace, and a huge park with a lake for your walks. Among the picturesque nature of Lagarde, there are many opportunities for relaxing or active recreation (horse riding, walking, cycling). Thus, this place is great for those, who want to spend an exciting romantic getaway.
Sonnentau Erlebniscampus GmbH
From the former honey factory to an exhibition space for culture to today's think tank and place for friends and family. Hof Sonnentau has always been a place by and for people. A space in which people met, shaped the present together and created the future. An event that takes place in the Sonnentau should always be something special. A wedding that connects people or a seminar that determines the future of a company. Together we want to create special moments - in the sundew.hof-sonnentau.de
SeePension Ostertach - Am Leitgeringer See
You will find our SeePension in the idyllic setting on Leitgeringer See, a little three kilometers north of the town of Tittmoning. In addition to great equipped rooms with everything your heart desires for a relaxing stay. In addition to beautiful landscapes with lots of water, unique hiking trails and unspoiled nature, the area around Leitgeringer See also offers fun for the whole family.seepension-ostertach.de
SPANNORT Gasthaus & Restaurant
The world is becoming more and more digital and so together with HotelFriend we developed a digital app (AAconcierge) that meets the needs of our guests today. The app, in turn, allows us to offer the rooms / apartments cost-effectively, because as a guest you can do a lot of things yourself, such as check-in, and only pay for the services you want and book via the app. Once you have checked in on the app, you can conveniently open your room door or fridge with your mobile phone.alpapartments.ch
Haus des Gastes Hotel & Apartments
Whether you are passing through as a business traveler, visiting the Lindenbrunn hospital as a relative or looking for a cheap place to stay as a fitter, Haus des Gastes Hotel & Apartments offers the convenience and comfort you deserve after a long or hard day.hdg-hotel.de
Dépendances de Sibra
La Bastide-de-Bousignac, France
Sibra is a living experiment with hospitality that comes from the heart. Come to yourself, come to life. The château and landscape park are so spacious that the area is 5,000 square meters - per guest, when the house is full ... plenty of space for your inspiration!chateaudesibra.fr
Das HÖFCHEN Stadecken GmbH
Originating from a former winery, we are living our dream: Two women, five children and a small hotel. For guests who like the small and the fine. Arrive and feel at home in our friendly house. Lovingly designed rooms in which we were able to retain the charm of the old, the processing of regional, good organic products, and careful handling of the special features of our region - that is our idea.dashoefchen.de
The GRAND Hostel & Bar is located at Bahnhofstrasse 7, in the heart of Engelberg. The stylish hotel offers cozy and comfortable rooms with beautiful interiors and a wide range of services that meet all modern requirements. Among the picturesque nature of Engelberg, there are many opportunities for various types of outdoor activities (skiing, hiking, cycling, and fishing). All guests have access to a very useful app of the hotel, that allows you to open the doors (main entrance & room), as well as get all relevant information about the hotel, order breakfast, or get in contact with the staff.
Hotel & Restaurant Krone
Hotel & Restaurant Krone is located in a building dating from the 18th century. Here, you can expect nicely decorated, functional rooms, as well as a wide range of amenities including free parking, free Wi-Fi, restaurant, pets allowed. Thus, this place is great for both business travelers and guests looking for an exciting family weekend.
The Alp Apartments is situated on Titlisstrasse 9, Engelberg, less than 1 km from Engelberg-Titlis. The hotel offers free Wi-Fi, public parking ang non-smoking rooms.
Luxury PRO-spot for wakesurf and wakeboard: an ideal wave in a super water area. Our club is located on the bank of the Ivankovskoye reservoir with a large closed protected area of 4 hectares, surrounded by picturesque forests, and with a unique free water area and perfect flat. Two top boats, reversible winch, new wetsuits and equipment - we have everything to make your stay unforgettable.
Hotel Schloss Triestewitz
The castle for overnight stays in Torgau. In the last centuries Triestewitz Castle served as the residence and place of work of the owners and for the accommodation of guests. And they keep it that way today. They live there, work there and have space for dear guests. The owners are happy to welcome you as our guests.schloss-triestewitz.de
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Kisumu - Ojijo Oteko Road, Kenya
Located in the sublime surroundings of upmarket Milimani, Kisumu stands Melvic Hotel. The hotel offer bed and breakfast and conference facilities and promise a quiet, comfortable and affordable stay to all customer.
Tariq Hotel Boutique
The 4-star Tariq Hotel Boutique is located at Calle Tandapata 172, Cusco, in the San Blas neighborhood, just a 10-minute walk from Cusco's main square, Plaza de Armas. This comfortable hotel with beautiful views and well-decorated rooms offers a wide range of amenities, including free Wi-Fi, a terrace and garden, a restaurant, and a bar. Thus, this place is great for those who want to spend an exciting romantic getaway.
Hotel de Charme Quinta Do Pinheiro
Hotel de Charme Quinta Do Pinheiro is set on Rua do Miraldo 262, in Freamunde. Facilities of the 4* lodging comprise non smoking rooms, wi-fi, children playground, pets allowed and parking.
Tree House Bungalows
Koh Rong Island (Sihanoukville), Cambodia
Opened in 2008, Tree House Bungalows Resort is a perfect beachfront resort located on Koh Rong Island, just 29 km from Sihanoukville. A private beach, as well as Four K Beach and White Beach, several shopping malls, restaurants, bars and pubs in the surrounding area, make it a favorite accommodation for both, holidaymakers and business travelers. The resort is housed in a traditional Khmer building and has its own pier.
Culture Hotel Waldhotel Marienheide
Waldhotel- Marienheide is situated on Eberg 24, in Marienheide. Amenities of the 3-star lodging include wi-fi, pets allowed, on-site parking, non smoking rooms and snack bar. Rooms are generous in amenities such as non smoking rooms, allergy-free room and wi-fi. There are non smoking rooms or allergy-free room per request. And, of course, pets are allowed here.
Culture Hotel Berghotel Johanneshöhe
Berghotel Johanneshöhe is set on Wallhausenstraße 1, in Siegen. The tidy lodging proposes a vast range of amenities such as non-smoking rooms, parking, wi-fi, pets allowed and bar. Regular conveniences in each guestroom feature wi-fi and non smoking rooms. You can choose non smoking rooms per request. And, of course, you are welcome to bring your pet here.
HOTEL FC NORDSJAELLAND
Boasting a play area and tennis courts, Hotel Fc Nordsjaelland lies in vicinity of Farum Park Football Stadium. Balance is 0.4 km from the venue, and Fureso Golfklub is less than 4 km away. Farum centre can be reached within 15 minutes' walk. Slagelse is 60 minutes’ drive away. Hotel Fc Nordsjaelland is a short driving distance of Immigrantmuseet Museum. Rooms have a sitting area, a sofa and a TV at the accommodation. Nice touches to enhance your stay include a hairdryer, bath sheets and a bathtub, while feather pillows, linens and down pillows invite a good night's rest.fc-nordsjaelland.hotel-in-denmark.com
Drake Bay Paradise Lodge
Puntarenas, Costa Rica
Drake Bay Paradise Lodge is located on 300 South of Jade Mar Restaurant, in Drake Bay. A relaxing hotel offers a large variety of facilities that include airport shuttle, sun terrace, parking, wi-fi and non-smoking rooms. Each guestroom features amenities such as disabled facilities, non-smoking rooms, family rooms and wi-fi. Upon demand, you can choose non-smoking rooms or disabled facilities. Based on the opinions expressed by guests, Drake Bay Paradise Lodge will certainly take care of an undisturbed holiday. Spare your time and design your journey to Drake Bay beforehand. We guarantee that every day, every hour of your holiday will run smoothly.
Martinu Homes is an extension of the natural beauty Gozo brings about and our aim is to ensure you feel the character and lifestyle of our island throughout your stay. All our holiday homes have been crafted in the traditional Gozitan farmhouse style whilst promoting a feeling of peace, luxury and maximum fun.martinuhomes.com
What you get with HotelFriend PMS
The system can be configured immediately. Our team will be happy to help you set it up easily.
We have developed a solution for the hotels that is easy and convenient to work with. Friendly interface, accessible menu — all actions are performed with just a few clicks.
Keep an eye on everything. You will receive notifications of all actions so that you can react immediately.
HotelFriend supports integration with other systems. Therefore, familiar tools do not need to be discarded, just added to the cloud PMS.
Work on any device
Our Property Management Software operates in a cloud and is compatible with absolutely any operating system and device. You only need internet access.
The sales-focused PMS helps generate your income with services, specials and channel managers. With statistics on all income, you can increase your sales.
former DEHOGA President
"The market has been waiting for this product for a long time!" — Frank Doepelheuer
"As a former DEHOGA President and Honorary President of DEHOGA, I am primarily a consultant and member of the supervisory board of this great and innovative company. By providing administration software for hotels, an integrated channel manager for the sale of the rooms on the common internet platforms (Booking, HRS, Expedia) and its own booking engine for hotels own website - HotelFriend lays the basics for essential hotel operations from a single source: room sales, prices & availability, accounting and invoicing."
HotelFriend is a global IT company and provider of business software with offices across Europe.
The company specializes in R & D in the travel and hospitality sectors, cloud computing, e-commerce, CRM, ERP, and the development of mobile and desktop apps.
We continue to build better stuff to create a unique one product
Finance & Payment
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