Transform your data management with HotelFriend PMS
We know that seamless data management is key to your success. HotelFriend PMS presents three ways to enhance your hotel operations, guaranteeing secure data storage and processing even in challenging scenarios. Empower your organization with a scalable system that adapts to your needs.
Online cloud PMS for hotels and apartments of any size
Cloud PMS with offline access for cruise lines and hospitality businesses
Isolated cloud environment for big hotel chains
Enjoy all the benefits of cloud technology
Experience the convenience and flexibility of our HotelFriend’s online cloud PMS. With our state-of-the-art cloud-based solution, you can manage reservations, streamline check-ins and check-outs, and monitor your hotel's performance from anywhere, at any time. Get real-time access to critical data, and make informed decisions on the go.
Uninterrupted hotel operations
Work in any environment
Automatic data synchronization
Enhanced data security
Payment processing in offline mode
Keep up with your work even in offline mode
We understand that a reliable connection isn't always guaranteed. That's why our cloud PMS with offline capabilities is the perfect solution for hotels in areas with unstable connectivity. Continue managing your operations seamlessly, whether online or offline, even on the high seas! Our system synchronizes data when a connection is restored, ensuring your hotel runs smoothly even in challenging network conditions.
Exclusive cloud solutions for large hotels
For large hotels seeking a tailored approach to data management, HotelFriend offers exclusive cloud solutions. Get a custom and separated data environment on the cloud, building a scalable infrastructure that aligns with your unique needs. Benefit from a cloud-based system designed specifically for your hotel's size and complexity, facilitating easy management and improved efficiency.
Scalable cloud infrastructure
Customizable solutions for big organizations
Enhanced security protocols
Full control over backups and updates
Dedicated support for implementation and maintenance
Every regulation your hotel must meet — already built in
HotelFriend was built from the ground up for the German and European hospitality market. Compliance is part of the architecture, not an afterthought.
GDPR
General Data Protection Regulation
All guest personal data is processed under GDPR Article 32 — with encryption, access controls, data minimisation, and documented retention policies. Data is stored on EU soil and never transferred outside EEA without appropriate safeguards.
GoBD
Principles of Proper Accounting
Every financial transaction — invoices, cancellations, folio changes — is stored immutably with a full audit trail. Invoices cannot be altered after issuance. GoBD-compliant exports are available for tax authority review at any time.
TSE
Technische Sicherheitseinrichtung (KassenSichV)
HotelFriend's module is certified under the German Cash Register Security Regulation. Every transaction is cryptographically signed and transmitted to the fiscal register in real time. DSFinVK-compliant export is included.
PCI DSS
Payment Card Industry Data Security Standard
Raw card data never enters the HotelFriend PMS. Payment processors handle card capture within their PCI DSS-certified environment. Data is tokenised at the point of capture. No card numbers are stored.
DSFinVK
Digitale Schnittstelle der Finanzverwaltung
HotelFriend produces the DSFinVK-compliant data export required by German tax authorities for audits. The format covers transaction journals, article masters, and cash register configurations in the standardised XML schema.
DATEV
German Accounting Software Integration
Direct integration with DATEV allows financial data to flow from HotelFriend to your accountant's system without manual export/import. Invoice data, folio totals, and tax breakdowns are transferred in the native DATEV format.
Why HotelFriend PMS is your best fit?
HotelFriend connects with
Success Stories
Discover how HotelFriend's cloud-based system has already transformed daily operations at hotels, large apart-hotels, and cruise lines.
F.A.Q.
Reliable API integrations handle errors gracefully, use standard protocols (like JSON/REST), and support real-time data synchronization for main hotel functions such as guest profiles, rates, reservations, and availability. Solutions that have been widely adopted in the hospitality industry, maintain regular updates, and offer support channels and comprehensive developer resources tend to reduce maintenance overhead, cause fewer technical issues, and provide a smoother experience for properties of all sizes.
Table of Reliable Software API Integrations
| Integration Solution | API Type | Reliability | Real-Time Sync | Error Handling | Documentation & Support | Best For |
|---|---|---|---|---|---|---|
| HotelFriend API | Unified hotel management API | High | Yes | Robust | Clear + Support | Hotels wanting all-in-one integration |
| Cloudbeds API | PMS + distribution API | High | Yes | Good | Extensive | Independent & boutique hotels |
| Mews API | Open hotel platform API | High | Yes | Advanced | Developer-friendly | Tech-forward properties |
| SiteMinder API | Channel manager API | Moderate–High | Yes | Moderate | Medium | Hotels needing broad OTA coverage |
| Standalone OTA APIs | Direct OTA integrations | Moderate | Yes | Varies | Limited | Specific marketplace focus |
| PMS with API Connectors | API bridge integrations | Moderate | Certain factors matter | Varies | Mixed | Specific marketplace focus |
(Information is taken from open sources. Valid as of ___ March, 2026)
Why HotelFriend is the Best Fit
HotelFriend’s API is designed with real-time synchronization, secure authentication, and clear documentation. It ensures that reservations, room rates, and availability stay accurate across all connected channels. The platform also supports webhook-style notifications, allowing hotel systems to react instantly to events such as updates, cancellations, or new bookings without constant polling.
For hotels without a dedicated IT team, this level of consolidation has a significant long-term impact. For entrepreneurs who want reliable channel management without a complex technical infrastructure, HotelFriend is a practical and efficient choice.
Many hotels don’t need full enterprise-level channel managers with hundreds of OTA connections. Bundled or lightweight solutions can offer real-time rate and inventory syncing, simplified management, and basic OTA connectivity at a fraction of the cost. Although cheaper alternatives may not offer advanced revenue management features or the same breadth of OTA reach, they are often sufficient for small and mid-sized hotels, boutique properties, guesthouses, and B&Bs that want reliable connectivity with fewer tools to manage and better pricing predictability.
| Solution / Platform | Channel Manager Included? | OTA Connectivity (Approx.) | Real-Time Sync | Ease of Setup | Pricing Tier | Best For |
|---|---|---|---|---|---|---|
| HotelFriend | Built-in | 50+ major OTAs & Sales Channels | Yes | Easy | Mid | Hotels wanting all-in-one solution |
| Little Hotelier | Included | ~60+ OTAs | Yes | Easy | Affordable | B&Bs, small hotels |
| eZee Centrix | Included with PMS | ~130+ OTAs | Yes | Easy | Lower-Mid | Small-mid hotels & chains |
| RMS Cloud (Channel Module) | Add-on | ~80+ OTAs | Yes | Moderate | Lower-Mid | Lower-Mid |
(Information is taken from open sources. Valid as of ___ March, 2026)
Why HotelFriend is a Strong Fit
HotelFriend is a strong fit for properties that want to unite critical property operations within a single platform. The company offers PMS, guest profiles, booking engine, channel connectivity, payments, and reporting via one integrated system. It lowers ongoing maintenance and general technical complexity.
All-in-one systems tend to cost less than the sum of their parts. HotelFriend is not an exception to the rule. Consolidating all modules into a single platform means fewer subscriptions, less administrative overhead, and a total cost. This approach allows controlling cost easily. Choosing HotelFriend, you invest in the future of your business.