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How to submit a ticket to the HotelFriend’s Customer Care

Support ticket allows customers to ask anything about the company or system and resolve any related issue that may arise. It stores all the messages from the customer and support agent in one place.

If you have any questions and need assistance, contact the HotelFriend Support team via Ticket Support available in your account.

Here is how to do that:

  1. Go to the “Settings” module on the left-side menu.
  2. Fill out the form and submit your request.
  3. Fill out the form and submit your request

We will contact you as soon as we receive your inquiry.

We also recommend you scope out our knowledge base in the Help section before submitting a support ticket.

scope out our knowledge base in the Help section

You can also use this search field on our website to find the necessary information.

search field on our website

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