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Simplify Guest Accommodation
Improve Loyalty

Mobile Hotel Check-in

Fast hotel guest registration without queue on reception is a must-have option for hotels with guest experience in mind, which simplifies the self-check-in process and increases guest loyalty. With our software, there will be no lines of grumpy clients at the reception desk, happy guests will return to your hotel again, and again.

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importance of Front Desk Why is it necessary

Just a few decades ago, we couldn’t imagine it would be possible to do any actions with the help of a small gadget let alone to make purchases from any place in the world, to manage bank operations or to organize a trip in 10 minutes. Our life is completely digital nowadays, and it goes without saying that people are used to getting everything they want instantly.

By using mobile check-in software you will keep up with the times and meet the digital requirements of guests. You can forget about long waiting lines at the reception, make your guest registration process convenient and fast, more productive, and improve the service.


How does it work in our system

In order to benefit from using the check-in system, clients have to create an account in our Concierge Mobile App, fill out a digital form with their personal data, upload photos of documents in their profile, and sign digitally. The information will be saved for future hotel stays.

If clients want to change the date of their stay, they can discuss it with the staff via the Direct Chat. It is a handy way of communication which allows employees to meet the requirements of guests better and to find alternatives faster. Just have a look how easy it can be.

Guest makes mobile check-in.
Hotel can see it in the Front Desk

guest checks-in

hotel sees it in real-time

Comfortable Conditions

Some guests avoid contact with hotel staff during their vacation. With mobile self-check-in they have more independence and can save time: only get the keys at the hotel. Introverts will definitely be thankful for that option. Using our App, you can easily provide comfortable and fast conditions for a perfect stay at your hotel.

MODERNIZE YOUR HOTEL'S CHECK-IN PROCESS AND LEAVE RIVALS FAR BEHIND. Request our demo, and you will see the result!
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Easy to integrate

Easy to integrate

No coding required.

Only a few steps - and you can start using our product.

0 budget to implement

No implementation costs

The hotel does not have to pay additional fee for the fast check-in feature.

No waiting lines

No waiting lines

Guests and especially families with young children don’t have to wait at the reception desk with all their bags after an exhausting journey.

HotelFriend Features

Hotel Management


Department Management

Employee Management

Room Management

Hotel Dashboard


Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer