Automate orders - Save costs - Increase revenue

Mobile POS Hotel System for seamless transactions

An all-in-one platform for quick order, payment, and on-time delivery of services. Turn your guests’ smartphones into a portable point of sale and let them make payments on the go.

Eliminate cash and POS gadgets

Securely process all payments in the cloud

Accelerate the sales of services

Get 30-day free trial Book a demo
Mobile POS Hotel System
Drive your sales with mobile convenience
Drive your sales with mobile convenience icon

Drive your sales with mobile convenience

According to Statista, the number of users in the Mobile POS Payments segment is expected to amount to 85.6 m users by 2025.

These statistics clearly show that now guests want more than just a hotel room. Ancillary revenue in the hospitality industry has increased due to high consumer demand.

Make all your services instantly available to clients via a HotelFriend Guest Concierge App. Process payments, create deals, analyze sales data, and communicate with guests directly – all in a few clicks.

That’s how it works icon

That’s how it works

Our Mobile POS System enables your guests to carry out transactions via mobile phones.

Any of the provided services, such as food and beverages at the restaurant, spa treatments, taxi, and conference or swimming pool rent, could be chosen and paid for right from the smartphones of your clients.

Just let your guests scan the QR code of the service and pay instantly through our app!

Show more arrow Play Video

Transform operational efficiency into an experience

circle circle

scan a QR code

pay online via an app

Add tips and discounts to orders icon

Add tips and discounts to orders

An integration with Gastronovi restaurant software enhances the whole payment experience in a hotel restaurant or bar. Add tips and discounts to orders or split invoices for a few guests, offering the utmost payment convenience.

Add tips and discounts to orders
Process payments on the go
Process payments on the go icon

Process payments on the go

The purchase is immediately processed through one of several payment methods of the guest’s choice, such as PayPal, Apple Pay, or the connected credit/debit card. We guarantee the absolute security of the operations thanks to high-level encryption.

Eliminate possible human errors icon

Eliminate possible human errors

Waiters in your restaurant no longer need to run from one table to another memorizing dozens of orders. Let your guests order a meal or any other service via an app. The order is instantly sent to the kitchen or another respective department, minimizing the risk of errors or delays.

Eliminate possible human errors
Improve your service level
Improve your service level icon

Improve your service level

Offer better speed and quality of service by automating the ordering process. Handle orders with ease – add or delete items and edit their price in just one click. Forget about POS terminals, as our system doesn’t require any additional gadgets.

Increase the visibility of your revenue streams

Stay available to clients and provide better service with Mobile POS

Try free
Benefit from increased table turns icon

Benefit from increased table turns

Enjoy more efficient restaurant operations with fast ordering and instant payment processing. Generate revenue from more customers and increase table turns while helping your guests enjoy responsive service.

Benefit from increased table turns

What you get

Point-of-experience icon


+ No service delays

There is no need to make your guests wait for the server to come over to the table or bring the bill. Speed up service to avoid negative experiences that may affect guest loyalty.

Full control icon

Full control

+ Payments accepted via Stripe

Gain full control of the ordering process, as well as secure transactions via Stripe. Payments are made by guests through a smartphone and go directly to your hotel account.

Improved workflow icon

Improved workflow

+ Convenient reporting

Keep your team more organized, informed, and agile. We will help you to eliminate the mess in the order and shift management.

Flexible invoicing icon

Flexible invoicing

+ Handling of miscellaneous positions and sales cancellation

All the sales figures can be viewed as convenient reports, and your guests will have an opportunity to split the bill to pay the way that suits them most.

Multi-currency support icon

Multi-currency support

+ Clearer communication

Let your guests pay for services without any fuss and in any currency that suits them.

Quick setup icon

Quick setup

+ No hidden fees

System installation takes less than 2 hours and does not require any special training or extra payment.

Get a free trial
Château de Sibra (Lagarde, France)
Customer about the product

HotelFriend Mobile POS makes it super easy to accept payments from our customers. Now we don’t need to mess around with the card reader, and our staff can fully focus on delivering a top-notch guest experience. It’s just perfect for our small family-run hotel!

Château de Sibra (Lagarde, France)

Success Stories

Fair Pricing

HotelFriend F.A.Q.

HotelFriend F.A.Q.

I would like to create services and add them to my hotel menu. How can I do this?
We have a vast library of ready-made and customizable services available within the HotelFriend PMS that you can add to your menu. To correctly set up services and add them to your menu in the app or web, please refer to this guide for detailed instructions.
How to get started with the Concierge application?
To get started, navigate to the Concierge module in your HotelFriend account. From there, you can adjust all the settings related to self-check-in, orders, payments, and other features of the app. For more detailed information, please refer to our comprehensive guide on the Concierge App.
How to place a digital order with HotelFriend Guest App?
Guests can place digital orders via the HotelFriend Concierge Guest App anytime using their smartphones. Here they can browse available services, choose a service, and even set a date and time of delivery. Guests can also leave comments before placing an order. The hotelier will receive a notification and then confirm the order in the system.
Is it possible to place an order with the guests who have a group booking?
Yes, absolutely. Guests with group bookings can order services at the hotel, just like guests with individual bookings.
How can I integrate Gastronovi with HotelFriend?
Integrating with third-party POS systems like Gastronovi is easy with HotelFriend. Simply submit a request for integration, and our experts will guide you through the process of connecting to the API and importing your data.
Can I split an invoice between multiple guests in HotelFriend?
Great question! Yes, HotelFriend allows you to split an invoice between multiple guests. This feature is available in both the Reservation and Order modules. You can split payments by amount or percentage, so each guest pays their share.

HotelFriend Features

Hotel Management


Department Management

Employee Management

Room Management

Hotel Dashboard


Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Task Management

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer

Ready to get started?

Start free Book a demo