That’s how it works
The Order Management System enables quick orders, payments, and on-time delivery of services.
First, you need to create a digital menu of services that you offer. All you have to do is to choose specific services from our catalogue, add images and descriptions. After that, let our system generate a QR-code for each item.
Once your guests scan the code, they will be able to select any option from the menu. They can also set the quantity, date, time, and place of delivery, and write a comment if necessary. Then, they instantly pay online or continue shopping.
Let your guests skip the front desk hassle
Keep them safe and sound from now on.
What you get
Quick setup
+ No hidden fees
System installation takes less than 2 hours and does not require any special training or extra payment.
Easy upsell
+ + Convenient reports to view the sales figures
Get an app that keeps your guests in the loop about their order status and the most lucrative offers available at your property.
Enhanced workflow
+ No missed orders
Keep your team more organized, informed, and agile. We will help you to gain full control over the mess in the order management process.
Immediate payments
+ Multi-currency support
Let your guests pay for services without any fuss and in any currency that suits them.
Safe reopening
+ COVID-free solution
Provide all the necessary services remotely to reduce face-to-face interactions and ensure a safe reopening of your hotel.
Clearer communication
+ No delays in delivery
Provide menus in multiple languages, automate order handling, and keep in touch with guests via online chat.
Success Stories
Fair Pricing
HotelFriend F.A.Q.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?