Get instant reporting – Save time – Improve workflow

Hotel Reporting for your informed decisions

Gather real-time data about your business and view it in a clear layout. Get all the statistical overviews that your hotel needs every day effortlessly.

Keep track of the main KPIs

Generate any report in seconds

Make accurate financial forecasts

Export data to PDF, Excel, or CSV

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Hotel Reporting
Spend your time on what really matters
Spend your time on what really matters icon

Spend your time on what really matters

Need to track your hotel performance every day but don’t have time for this?

With our automated reporting, you can stay in the loop about your KPIs and other important figures without performing any calculations.

No need to waste your time collecting data from numerous sources – now you can focus on deciding how to use it. Improve communication between different hotel departments and enable a more efficient business workflow.

That’s how it works icon

That’s how it works

Our core objective is to help you easily generate daily, weekly, or monthly reports for accurate analysis and planning.

Creating any report will only take you three clicks. Just hit "Create report", then select the type of report you need and specify the date.

Download your reports and export them to Excel in seconds – with zero painstaking data manipulations in the spreadsheets.

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set the type and time frame

create a report in one click

Tap into the power of financial analytics icon

Tap into the power of financial analytics

Get a comprehensive overview of the main financial data. Track your hotel’s performance with reports on occupancy, booking channels, and minimum stay. Calculate prospective earnings from future reservations and be in the know about each and every refund.

Tap into the power of financial analytics
Get to know your guests better
Get to know your guests better icon

Get to know your guests better

Keep records of your daily check-ins and check-outs with the least effort. Generate a list of no-shows and cancellations to get the full picture of your current state of affairs. See all the guests currently staying at the hotel with the guest reports.

Perform night audit with maximum ease icon

Perform night audit with maximum ease

Move over to the next day with the highly accurate cashier, end-of-day, and account status reports. Get a summary of all information for one day: such as payments, room occupancy statistics, your income, and more. All the calculations are processed automatically – so there is no need for overtime.

Perform night audit with maximum ease
Gauge your food & beverage performance
Gauge your food & beverage performance icon

Gauge your food & beverage performance

Get access to all the daily info on the dishes and beverages that guests have ordered at your hotel. See how much revenue was generated from your restaurant, banquet, or bar, and gain insights into the ways of maximizing it.

Want to make smart and data-based decisions?

Achieve your business goals with our tools

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Keep your reputation clean iconn

Keep your reputation clean

The housekeeping reports include rooms with cleaning and reservation status, comments, and cleaning priority for one day. These kinds of reports are useful to organize shifts and ensure that guests have a comfortable stay.

Keep your reputation clean

What you get

Performance insights icon

Performance insights

+ Instant reporting

Get a clear presentation of what revenue you earn from rooms and extra services, and the sum of commissions and taxes that you pay.

Success strategies icon

Success strategies

+ Well-organized workflow

Analyze your business strategies according to comprehensive key figures. See why you have achieved or exceeded your sales goals in some areas and failed in the other ones.

Perfect order icon

Perfect order

+ Quick search with filters

All bookings can be conveniently sorted by arrival, departure, and the date when they were made. Export your reports to PDF, Excel, or CSV to share them with your colleagues.

Full control icon

Full control

+ Improved front desk operations

You always have an overview of the guests who are already on the premises, about to arrive or depart, as well as the possibility to confirm all the received reservations.

Accurate calculations icon

Accurate calculations

+ Save costs on the night audit staff

Cut any chances of human errors that may cost you time, money, and reputation.

Free time icon

Free time

+ Top-notch guest service

Your employees save a significant amount of time that could be spent on tedious data manipulation.

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Das HÖFCHEN Stadecken GmbH
Customer about the product

Overall this is a great analytical tool. It gives us all the data we need to make the best decisions in our daily operations. It is easy to read the data in the way it is displayed. Also, the export options for Excel are very handy. Accurate reports on performance indicators give us insights on where we stand and which strategy to choose.

Das HÖFCHEN Stadecken GmbH

Success Stories

Fair Pricing

HotelFriend F.A.Q.

HotelFriend F.A.Q.

How to create a report in the HotelFriend system?
First, you need to open the Reports module. Then, click "Create Report", select the type of report you need and specify the date. After the report has been created, click "Download" to save the report on your device. And that’s it!
What types of reports can I create?
Here is a short list of reports that you can create in our system:
● Check-In/Check-Out reports;
● End-of-day reports;
● History & Forecasts;
● Cashiers reports;
● Housekeeping lists;
● Meals lists.
To see the full list of available reports, please, check out our help page here.
How do I create quick reports in real-time?
In the Online Reports tab, you can generate quick reports and download them in PDF format if necessary. For your utmost convenience, we have made a simple 5-step guide on how to create such reports.
Can I export booking data from the system?
Yes, you can easily do this. To export the list of reservations, select the filters you need in the Reservations module, and then select the Export CSV function from the action menu. The system will generate a document in CSV format and download it to your device.
Does HotelFriend provide limited system access based on employee position?
Yes, Hotelfriend provides the ability to create limited access for employees. For example, you choose the Housekeeping module, but you do not want to provide full access to the system to your housekeepers. The administrator can create special access for employees of the housekeeping department. In this case, housekeepers will have access only to the housekeeping module. Similarly, other departments can create limited access for employees.

HotelFriend Features

Hotel Management


Department Management

Employee Management

Room Management

Hotel Dashboard


Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Task Management

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer

Ready to get started?

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