About Tiny Hygge
With properties in Kegnæs and Loddenhøj, Tiny Hygge has changed how vacation homes can look and feel: small in size, rich in experience. Their resorts have earned a place on TIME Magazine’s “World’s Greatest Places 2025” list, a testament to their unique concept and excellent guest experience.
Each of their fully equipped Tiny House: mobile, sustainable, and cleverly designed, offers guests a front-row seat to the serene beauty of the Danish Baltic Sea coast.
But behind the cozy interiors, large windows, and wooden decks lies a complex business model. With multiple resorts, managers, and a growing guest base that books through platforms like Booking.com and Airbnb, Tiny Hygge needed much more than a basic booking tool. They needed a system that could support their structure and scale with their success.
Challenges Faced by Tiny Hygge
Tiny Hygge’s mission is to make things feel simple for guests. But on the backend, their operational landscape is getting quite complex. Here’s why:
Solutions Provided by HotelFriend
To bring structure to their operations, Tiny Hygge opted for the HotelFriend PMS Enterprise Suite, which provides all the tools they need under one roof. After testing the platform with a free trial, they moved to implementation. Here’s how we helped them simplify complex processes:
Booking Engine
Channel Manager
We connected the PMS to both Booking.com and Airbnb, ensuring all availability is synced across channels automatically. No more overbookings or manual updates — each listing reflects actual availability from the PMS.
Tailored setup and Premium+ support
Tiny Hygge received:
- A dedicated support manager with extra availability
- Initial hotel setup with individual property profiles
- 4 hours of remote staff training
- Multi-property booking engine and channel setup
Why it matters: Even though the operations are complex, the experience of managing them shouldn’t be.