About Uferdeck Boutique Hotel
Nestled in the serene town of Traben-Trarbach, Uferdeck Boutique Hotel stands as a hidden treasure along the banks of the enchanting Mosel River. This family-friendly place, boasting 27 cozy rooms, offers an unforgettable experience to all who step through its doors. The on-site "FIRO" Restaurant & Bar beckons guests with promises of sumptuous breakfasts and dinners, featuring a fusion of regional cuisine and exotic flavors.
With its recent renovation, the hotel now boasts an inviting ambiance that attracts those seeking both comfort and luxury. The warm hospitality of hosts, Sonja Rothkopf and Ralf Fischer, adds a personal touch to every guest's stay.
Seeking to elevate their establishment even further, the owners turned to HotelFriend for a software solution that could unify their bookings, reservations, invoices, and restaurant management in a single, streamlined system.
Challenges Faced by Uferdeck Boutique Hotel
Before implementing HotelFriend's solution, Uferdeck Boutique Hotel encountered several challenges.
- Uferdeck struggled with managing various aspects of their hotel operations efficiently, such as bookings, invoicing, and payments, which were often scattered across different systems.
- The hotel required integrations with DATEV for accounting and tax data exchange, Gastronovi for restaurant management, and Google Hotels to improve online visibility.
- The owners wanted more flexibility and customization features in creating invoices, the ability to set different VAT rates for different services, and the ability to export and download DATEV reports.
Integrations Featured
As a part of their software upgrade, the hotel has also harnessed the power of three crucial integrations, each serving a unique purpose.
Results Achieved
HotelFriend's tailored solutions helped Uferdeck Boutique Hotel become a great example of how the right software can elevate a hotel's performance and guest service.
«Remarkable response time from the support team – much appreciated. Everything unfolded just as we had discussed. Thank you once more for the outstanding service!»
General Manager of Uferdeck Boutique Hotel
Sonja Rothkopf