HotelFriend Hospitality Blog - Hoteliers Adviser

Guest experience
September 26th, 2022

Digital Hotel Guest Journey: How to fix it before it’s too late

A broken customer journey occurs when companies fail to connect all digital touchpoints, which negatively impacts customer experience and conversions. In this article, we will talk about several ways to avoid or resolve this issue.

Product updates
September 20th, 2022

Product updates v. 3.69.0: Enhanced room search, extended “Split charges” feature, and UI improvements

Welcome back to HotelFriend’s product updates! Further below, we’ll share more details about new features we’ve added, as well as fixes we’ve made.

Studies
September 16th, 2022

Top 7 Hospitality Tech Trends That Will Be A Must By 2025

What other technologies do they view as a “must-have”? How can hoteliers use innovations to navigate staffing shortages? Read on to find out more about the main hospitality trends of the future.

Glossary
September 13th, 2022

What is a hotel PMS. How to find the best software

The importance of PMS (Property Management System) in the hospitality industry: definition, functions, advantages. How to choose the best hotel software?

Product updates
September 8th, 2022

Product Updates v. 3.68.0 - 3.68.1: Integration with Zafiro TV, “Split charges” feature, and improved Booking Engine

Our mission is to make the HotelFriend products as convenient and user-friendly as possible. Here are some of the new features and improvements that we are happy to present this week.

Hotel Management
September 2nd, 2022

8 post-corona consumer trends that will shape the hospitality industry in 2022 and beyond

In this article, we will figure out the main post-corona consumer trends for the hospitality industry for 2022 and beyond. It's not too late to implement them into your business strategy.

Hotel Management
August 19th, 2022

POS systems for hotels in comparison: the best ones in 2022

What kinds of POS systems are there? Compare the best POS systems for hotels 2022 to make your POS software selection easier.

Hotel Concierge Mobile App
August 12th, 2022

Fast Check-in / Check-out: Not a Problem with HotelFriend

"Fast check-in / check-out" option: what is it, how it works, benefits for hotelier and guests - HotelFriend

Studies
August 1st, 2022

5 Surprising Insights on OTAs and Direct Booking Revealed in a HOTREC 2022 Study

What is the biggest mistake hotels are making in the new post-pandemic realities? Which travel meta search turned out to be an absolute leader surpassing TripAdvisor in popularity? Let's find out!

Hotel Management
July 1st, 2022

Top 12 Best Hotel Channel Managers 2022

What does a channel manager do? How to choose the best channel manager for hotels. Comparison of the channel manager software for the hotel industry 2022.