June 9, 2022

The world is dropping mask mandates. Contactless tech is a new standard for keeping guests safe

Is this the end of mask-wearing requirements? Should we still wear masks in hotels? Insights on the current COVID situation by HotelFriend.

March 10, 2021

Active action on tackling climate change: The Paris Agreement, the “green premium” concept, and more

Resiliency and sustainability as the way forward in hospitality. The key outcomes from the Paris Agreement and the “green premium” concept, as well as tech solutions hoteliers may need for faster recovery.

March 4, 2021

The proof of safety in the age of vaccines

Will you need the COVID-19 vaccine certificates or other proof of vaccination to travel? Here’s what we know about the current rules and the status of vaccine passports or certificates.

December 8, 2020

Sources of revenue during the health crisis: Day-use bookings, WFH, coworking

November 20, 2020

The new lockdown plans. What’s next for hospitality?

2020 has been a rough year for hoteliers. Fortunately, hospitality businesses considered this time as a challenge and adapted to most issues that emerged due to the COVID-19 pandemic.

November 2, 2020

Tackling climate changes: the way towards a “green” hotel in the post-corona world

The benefits of green and smart resilient hotels are significant ranging from cost savings to risk management. Yet, without biodiversity, the green strategy won't be complete. Below, we’ll cover the ways how to integrate green practices and biodiversity in hotel operations, as well as eco-friendly tech solutions.

October 22, 2020

HotelFriend facilitates the validation of COVID-19 test results right upon guests' self-check-in

Hotel managers now can receive and check the negative test with other documents sent by the guest through the mobile self-check-in module in Concierge Guest App. We are sure that it greatly facilitates the check-in data validation process and guarantees the compliance of social distancing.

September 25, 2020

The future of OTAs: what to expect from their new adaptive strategies

Here are several predictions on OTAs further actions. Should we reinforce our direct channels of distribution or rely on intermediaries?

September 21, 2020

Smart resilient hotels in times of coronavirus crisis in Germany

Smart resilient hotels in times of coronavirus crisis in Germany - the tailor-made study for HotelFriend AG Thomas Friedrich, based on Frau Prof. Bronkmann from Fraunhofer IAO research.

September 15, 2020

Promotional ideas to boost the hotel's occupancy in post-coronavirus time

Recognizing the role of promotions, what are the best marketing strategies to use in this time of uncertainty? Let’s find out below.