COVID-19

Resiliency and sustainability as the way forward in hospitality. The key outcomes from the Paris Agreement and the “green premium” concept, as well as tech solutions hoteliers may need for faster recovery.

Will you need the COVID-19 vaccine certificates or other proof of vaccination to travel? Here’s what we know about the current rules and the status of vaccine passports or certificates.

2020 has been a rough year for hoteliers. Fortunately, hospitality businesses considered this time as a challenge and adapted to most issues that emerged due to the COVID-19 pandemic.

The benefits of green and smart resilient hotels are significant ranging from cost savings to risk management. Yet, without biodiversity, the green strategy won't be complete. Below, we’ll cover the ways how to integrate green practices and biodiversity in hotel operations, as well as eco-friendly tech solutions.

Hotel managers now can receive and check the negative test with other documents sent by the guest through the mobile self-check-in module in Concierge Guest App. We are sure that it greatly facilitates the check-in data validation process and guarantees the compliance of social distancing.

Here are several predictions on OTAs further actions. Should we reinforce our direct channels of distribution or rely on intermediaries?

Smart resilient hotels in times of coronavirus crisis in Germany - the tailor-made study for HotelFriend AG Thomas Friedrich, based on Frau Prof. Bronkmann from Fraunhofer IAO research.

Recognizing the role of promotions, what are the best marketing strategies to use in this time of uncertainty? Let’s find out below.

Applying these two methodologies will give you the advantage of understanding both the market and your place in it.