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December 8, 2020

Sources of revenue during the health crisis: Day-use bookings, WFH, coworking

November 23, 2020

5 simple Black Friday strategies to boost bookings in your hotel

Seize the moment and take action – our tips on Black Friday sales strategies will help you to be a successful hotelier.

October 26, 2020

6 steps to improve your hotel’s website and conversion rate

Building one from scratch is quite a baffling task. However, if you already have a website, in our article you can find inspirations on how to ameliorate it and make it more user-friendly.

September 25, 2020

The future of OTAs: what to expect from their new adaptive strategies

Here are several predictions on OTAs further actions. Should we reinforce our direct channels of distribution or rely on intermediaries?

September 15, 2020

Promotional ideas to boost the hotel's occupancy in post-coronavirus time

Recognizing the role of promotions, what are the best marketing strategies to use in this time of uncertainty? Let’s find out below.

August 26, 2020

Hotel chatbots and live chats are the two big things in customer service in the post-COVID-19 world

What is the best choice for the hotel business: chatbot or live chat? And do we need to choose between the two of them?

August 13, 2020

Social Media Marketing for hoteliers in post-coronavirus times

In this article, we will focus on social media marketing tips, which hoteliers should implement in the post-COVID-19 era.

July 6, 2020

Search engine marketing (SEM) strategy you should implement for hotel promotion

Search engine marketing (SEM) strategy you should implement for hotel promotion to succeed in brand visibility and direct room booking acquisition.

March 4, 2020

The ultimate guest experience guide

How to incorporate customer journey strategies and new technologies into your hotel business? Download Ultimate Guest Experience Guide by HotelFriend.

Hotel Concierge Mobile App
February 25, 2020

Ancillary revenue: how to tap into the huge potential of selling services

How to generate ancillary revenue effectively. What to sell, and how to turn your hotel services into a lucrative income source.