The future of OTAs: what to expect from their new adaptive strategies
Here are several predictions on OTAs further actions. Should we reinforce our direct channels of distribution or rely on intermediaries?
Promotional ideas to boost the hotel's occupancy in post-coronavirus time
Recognizing the role of promotions, what are the best marketing strategies to use in this time of uncertainty? Let’s find out below.
Hotel chatbots and live chats are the two big things in customer service in the post-COVID-19 world
What is the best choice for the hotel business: chatbot or live chat? And do we need to choose between the two of them?
Social Media Marketing for hoteliers in post-coronavirus times
In this article, we will focus on social media marketing tips, which hoteliers should implement in the post-COVID-19 era.
Search engine marketing (SEM) strategy you should implement for hotel promotion
Search engine marketing (SEM) strategy you should implement for hotel promotion to succeed in brand visibility and direct room booking acquisition.
The ultimate guest experience guide
How to incorporate customer journey strategies and new technologies into your hotel business? Download Ultimate Guest Experience Guide by HotelFriend.
Ancillary revenue: how to tap into the huge potential of selling services
How to generate ancillary revenue effectively. What to sell, and how to turn your hotel services into a lucrative income source.
Tips and Trends in Hotel Reputation Management
Find out how to manage your hotel’s online reputation: tools, trends 2020, tips. Run your business correctly with HotelFriend.
The GDPR for hospitality: what’s to come in 2020
The General Data Protection Regulation – is a new EU Regulation which enhances the personal data protection of citizens and increases the obligations of companies collecting or processing data. The GDPR will apply to your company in case you use the personal data of EU citizens, even if it isn't based in Europe.
Hospitality and Tourism Marketing Trends 2020
HotelFriend analyzed all the marketing trends of 2020 and prepared an infographic with detailed description below. We hope it will help you to prioritize and focus on the most perspective directions of the promo campaign.
- Travel tips (9)
- Corporate news (12)
- Marketing (17)
- Press-releases (12)
- Struggle to be a Hotelier (2)
- Product updates (23)
- HotelFriend magazine (6)
- Interviews (5)
- News (11)
- Sponsoring (7)
- Hotel Concierge Mobile App (10)
- Hotel Management (18)
- Success Stories (2)
- COVID-19 (23)
- Podcasts (3)
- Studies (5)
- Glossary (2)