Hotel Automation for smarter operations
Automate routine daily operations and let your guests handle tasks such as remote check-in, digital room access, ordering, and payments on their own.
- Forget tedious manual tasks
- Offer a fully mobile guest journey
- Handle staff shortages with self-service
Get the key to operational efficiency
Looking for a way to do more with less? HotelFriend helps you automate time-consuming tasks and build smarter, more efficient hotel operations.
Relieve your employees, speed up check-in, and reduce the impact of staff shortages. Let guests handle more of their stay independently through a dedicated hotel app — from arrival and room access to service orders and payments.
That’s how it works
Automate routine processes from booking confirmations and room inventory updates to recurring staff tasks. HotelFriend brings the essential tools of a modern property management technology stack into one connected platform.
Set up your workflows once and let integrated tools work together automatically across your property.
Play Video
Automate every stage of the guest journey.
Reduce repetitive work, connect hotel departments, and give guests more freedom with automated and self-service workflows.
The benefits of hotel automation.
Reduce manual work, improve communication, and keep daily hotel operations under control from one connected system.
Minimal manual work
Simplify routine tasks related to bookings, channel management, and order confirmations to keep pace with a busy hotel environment.
Increased guest engagement
Improve visibility and consistency across guest communication and keep customers informed throughout their stay.
Less paperwork and fewer manual confirmations
Give employees more time for high-value work while keeping hotel processes visible and manageable from one place.
Real-time OTA synchronization
Automate room distribution and keep rates and availability synchronized across connected booking channels.
A digital-first guest journey
Give guests the freedom to complete more actions independently, from check-in and service orders to room access and payments.
More efficient use of your staff
Manage hotel processes from a centralized interface and reduce pressure on your team through automation and self-service.
What customers say.
See how hotel teams use HotelFriend automation to simplify back-office operations and handle multiple tasks more efficiently.
At Six — five-star hotel in Stockholm, Sweden
“We really enjoy this product. Overall this is a great and reliable platform that supports a lot of integrations. It helps us to automate the main processes in our aparthotel and minimizes back-office procedures. Now we can easily handle multiple tasks at once.”
Frequently asked questions.
HotelFriend Automation FAQ for Hoteliers
Automate more and manage less
See how HotelFriend can automate routine hotel processes, reduce manual workload, and create a smoother digital guest journey.