Keep your guests in the loop
Guest Communication Automation
Automate communication to connect and engage with your guests. No more time-consuming confirmation calls, notification or email writing and sending. Everything is smooth and easy.



Let every process flow in your hotel. Get automated to boost efficiency.
Automated booking confirmation emails. After the hotel manager adds a booking to the Front Desk, the guest gets an automatic booking confirmation email.
Automated order confirmation. After changing the order status to ”Confirmed”, the system sends an automatic email to the guest.
Automated guest notifications. The guests receive push notifications about all order status changes.
Individual requests for automation. It is possible to customize automation, tailored to hotel’s needs. All you have to do is to click on the Custom Rule button and write to our support.

Benefits
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing