That’s how it works
We are ready to automate most of your routine processes from booking confirmations to creating recurring tasks for staff and updating your room inventory. Our platform brings together all the best from the cutting-edge property management tech stack for independent hotels.
HotelFriend will provide you with an integrated set of tools that work together seamlessly like clockwork.
Put your property in a winning position
Make your hotel operations run smoothly with HotelFriend
What you get
Fast operations
+ Minimal manual work
Simplify and streamline tasks related to booking, channel management, and order confirmation at the speed required for your fast-paced hotel environment.
Transparent communication
+ Increased guest engagement
Gain visibility, accuracy, and consistency while communicating with your customers.
Full control
+ No paperwork hassle
Let your staff focus on more important tasks and get full control over all processes instead of wasting time on manual confirmations.
Optimized distribution
+ Real-time OTA synchronization
Automate distribution of your hotel rooms and effortlessly sell your inventory on major OTAs.
Guest self-service
+ Digital-first attitude
Minimize effort at all stages of guest’s stay, giving your clients the freedom to cater to themselves with technology.
Business integrity
+ No need to hire reception staff
Manage multiple properties simultaneously from a centralized interface and painlessly deal with staff shortages.
Fair Pricing
HotelFriend F.A.Q.
- - Arrive with HotelFriend: benefit from a classic check-in, a fast check-in, a contactless check-in via an app, a remote check-in via tablet, and offer your guests digital room keys;
- - Stay with HotelFriend: use the guest directory, upsell services, talk via chat in real-time, offer a custom app and assign guest statuses;
- - Manage business customers with HotelFriend: receive group bookings, set company rates, use Paymaster option, and manage rooms;
- - Work with HotelFriend: streamline the workflow of your housekeeping team, hotel departments, and benefit from room planning, tasks for services, and reports;
- - Depart with HotelFriend: manage your hotel accounting, payments, and introduce fast check-out;
- - Come back again with HotelFriend: increase guest retention with birthday emails, discounts, and action codes, as well as commission-free sales via the booking engine.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?