That's how it works
To benefit from using the system, customers should create an account in our Concierge Mobile App, then find the right hotel, choose a room, and book it through their smartphone.
The booking appears in the calendar. All that is left for you is to confirm or reject the reservation, clarify some details, and sent a welcome message to the guest through direct chat. All data for check-in are already in the system. The information will be saved for future hotel stays.
Front Desk
Manage bookings, administrate rooms, keep track of check-ins and check-outs, and have a handle on any changes through instant notifications. Plan work schedules months ahead with a clearly laid out calendar.
Room & Rate Management
Make pricing plans highly manageable, vary them depending on seasons, number of guests and their age, board types, included services, and more. Make changes to your Restrictions and Cancellation Policy settings at your discretion and at any time.
Group & Corporate Bookings
Manage corporate customers with their own rates or contracts, create group booking with different wishes and orders within the group. Working with corporate customers becomes so easy as the invoices to the groups can be set in a variety of ways.
Reporting
Create financial, guests, and custom reports, sort them out conveniently, configure payment transactions and methods, maintain documentation. Gain access to important data thanks to manager analytics, daily lists, and statistics.
Want to implement multi-channel marketing strategies, increase direct bookings, and boost your revenue with all the extras?
Try the Central Reservation System now
Benefits of the CRS
Efficiency
+ Economy of time, money and resources
+ Effective communication with guests & staff
Visibility
+ Free mobile app on App Store & Play Market
+ Significant online presence
+ New marketing strategies
Revenue Flow
+ More bookings
+ New ways of selling services
+ Improved guest experience & loyalty
Success Stories
HotelFriend USP’s
We continue to build better stuff to create a unique one product
Fair Pricing
HotelFriend F.A.Q.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?