That’s how it works
Department Management functionality allows managers to centrally monitor departments’ workload, service delivery, and guest’s payments.
After logging in to the system, you will see a chronologically structured list of ordered services and their details.
You can arrange the delivery of orders and change their status. Instant notifications will inform staff about new orders just in time. Customize waiting times, prices, or discounts to boost sales and prompt customers to come back again.
Streamline internal operations and planning
automate hotel's departments and services
ensure smooth service delivery
Stay ahead of your competition
Develop your own pricing strategy and increase your revenue potential
What you get
Prompt service
+ Maximum profitability for each room
Receive instant notifications for new incoming orders and impress guests with the speed of delivery.
Excellent performance
+ Coordinated work of your hotel team
Unleash the full potential of your team by organizing their daily routine in a smart way.
Mobile availability
+ White-label Concierge App
Personalize your guests' experience to its best by putting them in control of their stay.
Automated workflow
+ Quick software setup
Save your precious time by automating communication between departments.
Daily reporting
+ Instant access to hotel analytics
Easily generate daily, weekly, or monthly reports for accurate analysis and planning.
Clear overview
+ Orders organized in a calendar or list
Do not miss a single order and view them in the most convenient way.
Success Stories
Fair Pricing
HotelFriend F.A.Q.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?