Welcome to the Enterprise package
Want to shape your hotel's daily operations in a way that perfectly suits you? That's what our Enterprise is all about. Customize and adapt our workflow automation tools to fit the needs of your hospitality business.
Who Is It For?
This premium package is meticulously designed for hoteliers who manage large-scale businesses and seek custom solutions tailored to their operational needs.
Mid- and large-sized hotels
Enjoy a tailored approach that caters to your specific size and service offerings, no matter how many rooms you manage.
Apartment complexes
Manage tenant communications, maintenance requests, and billing cycles.
Hotel chains
Gain valuable insights from consolidated data and optimize performance across your entire portfolio.
Cruise lines
Elevate your cruises through tailored solutions for crew management and onboard entertainment.
Municipal facilities
Improve community service with hassle-free facility bookings and secure payments, enhancing citizen satisfaction.
Educational institutions
Simplify student life by automating dorm assignments and key distribution, manage event spaces, and maintain order across campus facilities.
Student housing
Offer students the convenience of online payment options paired with easy communication, and make their stay stress-free.
Corporate housing
Craft a seamless experience with a central communication platform for corporate guests.
Sports clubs and stadiums
Transform event experiences with efficient ticketing, parking, and access control solutions.
Storage facilities
Simplify student life by automating dorm assignments and key distribution, manage event spaces, and maintain order across campus facilities.
Campgrounds & RV Parks
Delight outdoor enthusiasts with easy reservations, intuitive payments, and friendly guest communication.
Parking lots
Turn parking chaos into order with automated reservations, payments, and access control.
All the Features of the Enterprise package
Front-office operations
Effortlessly manage your front-office tasks and reservations. We’ll sort out everything for you without a flurry of paperwork or confusion. The result? A smoother running hotel and more spare time to focus on guest satisfaction.
- Manage your bookings with an interactive drag-n-drop calendar
- Instant room and reservation details at a mouseover
- Flexible handling of individual and group reservations
- Efficient smart search
- Reservation requests and booking offers
- Direct communication with guests via email
- Personalized Guest Profile capabilities
Automatic reports
Struggling to make sense of endless data? Our automatic reports take all the guesswork out. See an organized picture of your business growth and make decisions without breaking a sweat.
- Food & Beverage Management Report
- End of Day Report
- Development Report
- Financial Report
- Management Report
- Sales Performance Analysis
- History & Forecast Trends
- Account Balances Report
- Service Overview Report
- Cancellations Report
- Accounting Balance Report
- Check-In, Check-out, and No-show Analyses
- Cashiers Report
- Rebate Evaluation Report
- Guests Report
- Housekeeping List
- Occupancy Report
- Complete Meals List
- Tourism Statistics Report
Booking Engine
Turn every potential client into a confirmed booking with a Booking Engine. No more confusing flows – only a straightforward, enjoyable booking experience. Watch as a higher number of guests choose your hotel for trouble-free stays.
- Interactive calendar and simplified bookings
- Efficient management of group reservations
- Integrated chat feature within the Booking Engine
- Comprehensive service management
- Easy creation of affiliate links
Channel Manager
Synchronize your property listings across multiple online travel agencies. Our Channel Manager does the hardest part of your work on its own. Save time, avoid double bookings, and ensure your property details are always updated.
- Airbnb
- Booking.com
- Expedia
- HRS
- Connection with other channels of your choice
- Quick resolution of any requests
Mobile Concierge App
Delight your guests with a personalized experience. Let them request services, book amenities, or interact with the hotel staff on the go. The mobile Concierge app offers 24/7 assistance, improving their stay and your hotel's service rating.
- Seamless check-in and check-out procedures
- Efficient order management
- Smart door lock integration
- Interactive Virtual guestbook
- Instant push notifications
- AI-assisted real-time chat
Want to scale up your operations with advanced hotel management software?
Explore our affordable pricing options here.
Housekeeping
Streamline housekeeping tasks and track live performance. The Housekeeping module links the front and back office of your hotel team, keeping everyone in the loop, and ensuring guests are always welcomed to a perfectly prepared room.
- Overview of room statuses and priorities
- Real-time performance tracking and management
Event Management
Organize and manage events efficiently. Get a whole set of tools that act as your virtual planner, ensuring every detail is under control, from inventory arrangements to coordinating with different departments and making your events a surefire success.
- Streamlined inventory management
- Organized department allocation
- Flexible order options
- Monitoring of inventory quota
Revenue Management System
The Revenue Management System recommends the best prices by assessing demand in real-time, helping you maximize your profits. Start making data-backed suggestions that positively impact your bottom line.
- Rate management
- Advanced pricing intelligence with virtual rates
- Strategic season-based pricing
- Seamless Revenue Management integrations
POS
Connect to a world of services and platforms with HotelFriend's expansive marketplace, designed for a holistic approach to hotel management. Stay competitive and responsive to market demands with an array of powerful integrations at your fingertips.
- Table management
- Customized orders with options & extras
- Kitchen display
- Checkout experience
- Order history and staff performance
- Inventory map
Accounting
Improve your financial operations with unmatched simplicity. Your automated accounting and reporting are just a click away, helping you organize, track, and manage crucial data. All the information is stored safely in the PMS and protected with SSL encryption.
- Invoicing
- VAT calculation
- Fiskaly cloud TSS
- Cashbook
- CSV export
- GOBD export
- FIBU export
Multi-Properties
Control multiple properties within a single, integrated platform. Centralized multi-property management simplifies navigation between the locations, offering a consolidated view of your bookings and performance analytics.
- Multiple property access in one login
- Real-time availability across locations
- Centralized control over services
- Different rights for different types of users
- Group-wide guests and company data
Impressed with our suite of features and ready to take the next step?
Find the perfect pricing plan that fits your needs
Self-Service Kiosk (Software & Hardware)
Encourage self-service with our user-friendly kiosk. Designed to deliver a seamless experience for guests, it reduces your staff's workload and increases guest satisfaction by offering quick check-ins and check-outs.
- For self-registration
- For restaurant orders
- For SPA, gym, or other amenities
Automated Payments
Ensure smooth transactions with automated payment solutions. Simplify the payment process for both the hotel and the guests, to get secure, rapid, and easy-to-track transactions. Bring convenience and security to your operational process.
- Terminals
- MOTO Payments
Unlimited HotelFriend Marketplace
Gain unlimited access to a marketplace of third-party apps and integrations. Find and incorporate new services, products, or features to help you stay ahead of the competition and continually improve your guest's experiences.
- Third-party integrations
Custom Software Development
We will help you develop bespoke software solutions, customized to your needs. Benefit from a system that neatly fits into your workflow, reduces manual labor and boosts your bottom line. It's all about creating solutions that work specifically for your hotel.
- Website development
- White-label app development
- CRM customization options
- Develop your own product
Priority Customer Support
Receive top-tier support, where your requests are always at the top of the list for a fee. Enjoy premium assistance and ensure your business continues running smoothly no matter what. We are here for you to help with any aspect of system setup and data migration.
- Data Import
- OTA Channel Registration
- OTA Channel Activation/Deactivation
- Digital Employee Training
- Premium (Phone) Support - Monthly Fee
- Premium (24/7) Support - Monthly Fee
Stress-Free Setup
We aim to make your journey with us as easy as possible right from the first step. Our goal is to eliminate any stress from setup by taking care of all the boring details.
The cost of our services depends on the number of rooms, products, and channels you want to use. We offer a range of setup services for which you only pay once when you start with HotelFriend.
- Initial Hotel Setup
- Booking Engine Setup
- Initial Channel Manager setup
- Setup of Adyen Payment Integration
- Integration Setup
Get Ahead with HotelFriend’s Enterprise Package
Reach out to our team and start your journey with HotelFriend PMS today. Let us help you redefine efficiency, profitability, and guest satisfaction in ways you've never imagined.
