How to change the Room Type for an invoiced reservation
There might be a case when you need to change a room type for an invoiced reservation. In HotelFriend, you can do so without creating a new invoice. The latter will display the services that were paid for initially.
Important: This function is only available if the end amount does not change after you change the Room Type. If the hotelier changes the cost of a stay, it is necessary to cancel the created invoice and generate a new one with the correct amount.
Here is how to change the Room Type for a paid reservation:
- Go to Reservations and select the reservation that you want to edit.
- In the Actions menu, select Move booking.
- In the window that opens, mark the Ignore invoice checkbox.
- Select Room Type and Room if needed.
- Verify the information and click Confirm.
Do not hesitate to contact our support team if you need help editing invoices. We will do our best to assist you!
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