Streamline your hotel’s visibility

Hotel Guestbook App

Make a stellar first impression of your hotel with a digital guest directory. Create and edit information as you wish in the Property Management System and show it to the guests via web or app.

Hotel Guestbook App
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All the information at your guest’s fingertips

Empower your guest with first-hand information about the area, transportation options, first impressions of your hotel, the Wi-Fi password, emergency contact numbers, evacuation plans, events of the hotel, departments and their schedule, the hotel’s restaurant menu, room service menu, space for your advertisers, and more.

Provide photos from different shooting angles and a description of the hotel, its services, facilities, amenities, local infrastructure, etc. Keep all the necessary information about the hotel in one place. Attract more visitors with your specific attention to detail.

All the information at your guest’s fingertips

How does it work

Our Mobile App Portfolio will help you organize the information about the property in one place. You can create an unlimited number of informational blocks or pages, add high-quality images, and upload additional PDF files or links.

Edit & delete details or descriptions at any time. Supply your guests with the most relevant info by changing the status of services to active or inactive if some services and activities are currently unavailable.

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Introduce your property to guests

Your hotel boasts a prime location and a great spa? Or maybe it is a cozy chalet with a fireplace, set just nearby the ski run? Whatever are the benefits of your property, guests need to know about them. Add detailed descriptions and nice imagery to your Portfolio and put your hotel out in the best possible light.

Introduce your property to guests
Translate to multiple languages
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Translate to multiple languages

Automatically translate any piece of information about your accommodation and services with Google Translate. Make your guests feel at home by providing them with all the necessary details in their native language.

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Provide cross-platform access

Your hotel Portfolio will be accessible both in the app and on the web so that guests can discover all the advantages of your property from any device.

Provide cross-platform access
Share practical tips and advice
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Share practical tips and advice

Add your insider recommendations on the best restaurants, bakeries, and main highlights of your area. Give your guests the freedom to plan their stay in advance and share your hotel rules, check-in times, or Wi-Fi passwords.

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Reduce repeat questions

Increase guest loyalty by helping them experience your destination like locals. Eliminate the necessity to answer repeat questions about local infrastructure or entertainment options by keeping them in a loop via app & web.

Reduce repeat questions

What you get

Up-to-date Mobile Portfolio

Up-to-date Mobile Portfolio

Your own ready-to-use CMS with the information that matches both on the web and in the Hotel Guestbook Mobile App.

Reduced costs

Reduced costs

Get reduced telecom, IT, paper, and POS costs, as well as automatic multilingual translation of all the main info about your property.

Easy Info Management

Easy Info Management

Organize the description of your accommodation and services in a concise and clear manner with no need to use any coding skills.

Intuitive Customization

Intuitive Customization

Let your hotel’s personality shine through by adding your own logo, brand colors, and fonts to the interface.

More In-stay Purchases

More In-stay Purchases

Entice your guests to book special offers, tours, and local experience packages with push notifications and maintain a steady revenue flow.

Round-the-clock availability

Round-the-clock availability

The customers can access any information concerning infrastructure, features & facilities, departments, and available services at any time and from any device.

Hotel & Restaurant Krone (Rehau, Germany)
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Customer about the product

As a small independent property, we don't have enough resources to build our own website or app from scratch.

But we’ve always been creative when it comes to arranging experiences for our guests, and we were searching for a platform where we could promote our offers. This application turned out to be a great choice so far, as now more guests book our packages.

Hotel & Restaurant Krone (Rehau, Germany)

Success Stories

Show more customers
HotelFirend logo

HotelFriend AG

HotelFriend is a global IT company and provider of business software with offices across Europe.

The company specializes in R & D in the travel and hospitality sectors, cloud computing, e-commerce, CRM, ERP, and the development of mobile and desktop apps.

Berlin
headquarters
60+
products
450.000+
development hours
40+
countries
18+
departments
50+
employees
11
nationalities
250+
network of partners

Our partners

Trusted brand

We are mentioned

Trusted brand
F.A.Q.

F.A.Q.

How to get started with the application?
To get started with an app, you should first click on the Concierge module on the left side menu. In the main tab, fill in the data fields with the Wi-Fi name and password. If necessary, you can click on the “+” button and add the data of additional access points.
In the Fast check-in / check-out block, you can allow guests to make a fast check-in on their own by letting them submit their personal data, attach photos of the documents, and leave a signature in the app.
To enable your guests to pay for orders, you need to turn on the online payment system in the PMS. Please, check out this help page for more detailed information.
What devices is this App compatible with?
Our Concierge App is compatible with any portable device and mobile operating system (Android and iOS).
Do you support special offers and discounts?
Yes, you can create and manage special offers and place them for sale via app and web. Your guests will be notified about the new discounts and deals with the push notifications.
What payment system is used for fast payment via App and web?
We integrate with Stripe – a convenient payment system, which can receive and process payments online.
Is it possible to create a digital menu with the services we offer?
Sure thing! To create your own menu, please open "Options" and go to the "Services" tab. In the upper right corner, click the "Create service" button. After that, you will be able to specify the name of the service, the name of the department, service category, and service waiting time. In addition, you will be able to add images and descriptions. If you run into difficulties at any stage of creating a menu, please check out this help page.
What additional features are there in the App?
Apart from an opportunity to view useful information about the hotel and its services, our application allows guests to contact staff at any time, make purchases, place orders, and even pay for their stay.

Ready to get started?