The all-in-one solution for hotels

Mobile Concierge Guest App

SELL EVERYWHERE TO ANYONE. REVENUE ACCELERATOR IN YOUR GUEST'S POCKET.

A perfectly designed SaaS solution for hospitality providers. Unprecedented convenience when ordering services and instant processing of payments in an elegant app.

Concierge App - guest facing revenue solution for service sales
Hotel Concierge App - Digital Ordering
icon Digital Ordering
Digital Ordering
  • Creating the app service menu by selection from a huge catalog
  • Booking and ordering via the client’s smartphone
  • Selectable delivery zone. The service comes wherever the client desires
  • Selectable delivery time. No delays, no waiting time, no nerve-wracking
  • Virtual mobile POS - payments are made through the client's smartphone with ApplePay or credit card
  • Payments are instantly processed by the system, no extra hardware is needed
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icon Revenue Booster
Revenue Booster
  • Higher sales through visibility and accessibility
  • Cost-effectiveness - monthly subscription, no hardware costs
  • Reduced operations thanks to well-organized processes
  • Word-of-mouth recommendations - lower advertising expenses
  • No training and maintenance costs
  • Statistics and reports for assessing financial performance
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Digital Concierge - Revenue Booster
Concierge Software - Hospitality Process Optimizer
icon Hospitality Process Optimizer
Hospitality Process Optimizer
  • Order Management: an overview of all the orders in real-time, tracking their fulfillment time and current status
  • Instant alterations if necessary
  • Immaculate organization of internal tasks and processes: orders go to the right department
  • No missed orders
  • Logging of all operations in the system
  • Full transparency
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Concierge Assistant - Communication
Communication
  • Easy communication with staff through the Direct chat
  • Comprehensive order history
  • Notifications on the changes in service status
  • Possibility to order without registration
  • Possibility to choose the exact time and delivery zone
  • Multilingual/multicurrency
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icon Concierge Assistant - Communication
Self-Service Concierge Assistant App
icon Self-Service Concierge Assistant App
Self-Service Assistant
  • Better user experience and higher accuracy when clients make bookings and orders on their own
  • Automation - discounts and the preferred currency are applied automatically to all purchases
  • Independent and flexible payments without paper bills
  • Much better accessibility and visibility of services thanks to QR codes on Digital Menu and social media, which results in a boost of upsells
  • Exclusive mobile deals and incentives as promotion of the app use
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icon Unique Fast-Check-in Technology
Unique Fast-Check-in Technology
  • Mobile check-in - photo of documents can be submitted through the app before arrival
  • Hotel stay management - possibility to extend/shorten the stay in the app, make changes to orders - add or remove particular parts of it
  • Calendar view of all bookings and orders in My Trips
  • A smart choice of location with Hotel Maps
  • All Invoices are formed and stored in the system
  • A real-time overview of all travel expenses
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Mobile Concierge App with Fast-Check-in Technology
Digital Information System
Icon Digital Information System
Digital Information System
  • Adding any data that might be interesting to clients - info blocks and info pages - in Mobile Portfolio
  • Convenient CMS for showcasing everything on offer, updating and modifying it easily
  • Automatic translation of content into multiple languages without any extra costs
  • Space for advertizers
  • Synchronization of digital app content with the website
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Digital Concierge Guest App live test

Just try it yourself
Guest Concierge Mobile App
Select the package meeting your exact needs to start 14-day free trial
  • Concierge App
  • Hotel Software
  • CRS Features
  • Marketing Kit
With Hotel Concierge App guests can book hotel rooms, services, and deals, change delivery details, make fast check-in and -out and chat with the staff directly. Bring your travel experience to a new, digital level!
from 99 / per month
after 14-day free trial
10%
yearly payment discount
Now is the right time
Go digital, take advantage of this cool technological innovation and grow revenue.

Learn what additional value HotelFriend App can create for your business.

Online Concierge
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