How to set a Cancellation policy for Packages & Arrangements
This article explains how to select a cancellation policy for your packages and arrangements in HotelFriend. You can assign a suitable cancellation policy directly while creating or editing a package. This makes the process easier and offers greater flexibility in managing your deals.
Here are step-by-step instructions on how to select a cancellation policy for a package:
- Navigate to the Arrangements section.
- Click on the Packages tab.
- Select the desired package from the list or use the search bar to locate it quickly.
- Click on the three dots next to the package and choose Edit.
- In the Cancellation policy field, select the appropriate policy from the drop-down menu.
- Click Save to apply the changes.
Note: All cancellation policies available in the drop-down menu are pulled from the Room Rates module under the Cancellations & Prepayments tab.
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