NEXT GENERATION OF HOTEL STAY

Smart hotel management software improving guest in-hotel experience

What extra value HotelFriend can offer:

All tools from one company
State-of-the-art features
Premium Service Order app with instant payments
Integrated Channel Manager
Own Booking Button
Customer Relationship Management (CRM)
Transparent pricing with no extra costs

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Hotel Management Software, Booking Button, and Channel Manager. But is it really enough?

The modern hotel is a complex system with countless elements and processes to be handled and controlled every day. Fast, powerful, secure - our cloud-based software is exactly what it takes to keep up with the latest hospitality trends, be better than other hotels and thrive financially.

We offer a 360° hotel ecosystem - from online distribution to reputation management, including a branded website, SEO and marketing services.

Your revenue will grow, guests will leave the hotel happy, come back and recommend it, employees are more organized and stress-free.

How does it work

Old processes in a new way

guest can extend

hotel can manage

Real-time operations

guest can check in

hotel can manage

Seamless guest experience with online orders

guest can order

hotel can manage

Intuitive revenue stream management

guest can request

hotel can manage

Want to become your guest's favorite hotel? Let us show how HotelFriend can help your hotel to be on the top.

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Hotel Management Software

Manage your rooms and departments in a cloud Hotel Management System.

Cloud PMS

The only software your hotel needs to manage and control operations. Anywhere. Anytime.

Front Desk

Empower your hotel with easy-to-use intuitive cloud technology. Manage your reservations, services rates, taxes, reports check ins/check outs at ease.

Hotel Dashboard

Easy analysis, comparison, and making business forecasts. Get the most important data from your hotel business presented in a simple, clear, and flexible way.

Housekeeping

Make your housekeeping more streamlined and regularized. Your staff can set the room status, and the employee in charge will immediately know which rooms need to be cleaned.

Department Management

All the departments at your hotel are in full view with our hotel management software. Manage and connect units in a real-time mode.

Direct Chat

An effective tool for direct and instant chats with your hotel guests. Boost sales and win client loyalty with our Real-time Messaging module.

Finances & Payments

Hotel Accounting can be easy with HotelFriend Payment Gateway. Receive payments instantly, process them, and make refunds in several clicks.

Analytics & Reporting

Indispensable module for any hotel to perform better. Clear and concise visualization of your key indicators.

Direct Booking Tools

Grow your hotel with the instruments to focus on what really matters.

Booking Engine

Just one button changes the strategy of your business. Sell rooms and services directly from your website.

HotelFriend Marketplace

Shine on a new platform among top offers. Your hotel deals can appear with the "Exclusive offer" badge.

Hotel Website Development

Get an intuitive, ready-to-use website with all necessary features like booking button, thought-out structure, elegant design, and compliance with mobile devices.

Digital Marketing

Boost the popularity of the city or region where your hotel is located through content about local attractions, activities, dishes, and other highlights of the area.

Wondering how Booking Engine will look like on your website? Try the new HotelFriend Booking Button now

Check it out

Channel Management

Smart price and occupancy management on all channels with minimum efforts.

Central Reservation System

Take advantage of both direct reservations and those from all existing sales channels. Rate and availability updates are instantly made on every connected online distribution platform.

Integrated Channel Manager

Seamless integration of Channel Manager to synchronize with all the major OTAs eliminates the risk of overbooking.

Flexible Room Rates

Adjust your hotelˆs pricing strategy, cancellation policy or sales restrictions. Change room rates according to room types and meal plans, seasons or even weekdays, sources of booking and type of guests. All in one place, in real-time.

Want to provide your guest with exceptional in-hotel experience? Get your free trial for a complete tour of our cloud hotel software.

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Concierge App

Concierge App gives your guests everything they want in their smartphone - from a cup of tea to SPA or a concert ticket.

Guestbook

Create, edit, and improve your hotel basic info easily. Keep up with hospitality trends and become a powerful competitor.

Fast Check-In

Stay mobile with our hotel check-in software. Simply meet your guests and check them in automatically without the reception desk procedure and a long queue.

Guest Service Orders

Let your guests book services via smartphone, indicate time, date, and specific requests. Create, manage, and delete orders online.

Mobile POS

Payments for hotel services without registration from any mobile device with a QR code. Get time economy and guest loyalty, deliver the first-class quality.

Customer Relationship Management (CRM)

Optimize your hotel performance to provide the finest experience clients have never had before.

Guest Management

Keep track of your guests and save all the necessary information, including personal and passport data, contacts, social media profiles and more.

Booking Offers

Process reservation requests and create booking offers within minutes. Interact with people who want to book your rooms in a more convenient and faster way.