Proven software for all hospitality facilities
HotelFriend offers its clients a comprehensive, preconfigured, and ready for immediate use solution to exclusively manage all types of hospitality properties ranging from apartments, B&B’s, and small hotels to large hotel chains and their connected outlets (wellness/restaurants).
For your daily organizational tasky, optimized communication within your company, and to guarantee your guests the best possible stay. Offer out-of-the-box services for more efficiency and flexibility with our HotelFriend products. Provided by a single developer to support hoteliers in all of their day-to-day processes.
That’s how it works
Hotel Management Software offers full automation for your hotel with a user-friendly interface and comprehensive functionality which guarantees a quick and efficient guest experience:
A proper all-in-one platform built on years of expertise
Build your hotel’s solid foundation thanks to our expertise and profound knowledge of the hospitality sector.
Eliminate the uncertainty of tough times to achieve your goals and reach new heights.
Cloud PMS
The only software your hotel needs to efficiently manage and control operations. Anywhere. Anytime.
Front Desk
Empower your hotel with easy-to-use intuitive cloud technology. Manage your reservations, services rates, taxes, reports, check ins/check outs at ease.
Hotel Dashboard
Easy analysis, comparison, and making business forecasts. Get the most important data from your hotel business presented in a simple, clear, and flexible way.
Housekeeping
Make your housekeeping more streamlined and regularized. Your staff can set the room status, and the employee in charge will immediately know which rooms need to be cleaned.
Department Management
All the departments at your hotel are in full view with our hotel management software. Manage and connect units in a real-time mode.
Finances & Payments
Hotel Accounting can be easy with HotelFriend Payment Gateway. Receive payments instantly, process them, and make refunds in several clicks.
Central Reservation System
Take advantage of both direct reservations and those from all existing sales channels. Rate and availability updates are instantly made on every connected online distribution platform.
Integrated Channel Manager
Seamless integration of the Channel Manager to synchronize with all the major OTAs eliminates the risk of overbooking.
Flexible Room Rates
Adjust your hotel’s pricing strategy, cancellation policy or sales restrictions. Change room rates according to room types and meal plans, seasons or even weekdays, sources of booking and type of guests. All in one place, in real-time.
Billing & Invoicing
Control transactions and issue invoices. Save time, simplify the workflow, create documents and reports, accept payments, access all the required data - it is the central point for managing all your accounting processes.
Booking Engine
Just one button changes the strategy of your business. Sell rooms and services directly from your website.
Marketplace listing
Shine on a young platform among top offers. Your hotel deals can appear with the "Exclusive offer" badge.
Hotel Website Development
Get an intuitive, ready-to-use website with all necessary features like booking button, thought-out structure, elegant design, and compliance with mobile devices.
Digital Marketing
Boost the popularity of the city or region where your hotel is located through content about local attractions, activities, dishes, and other highlights of the area.
Guestbook (digital guest directory)
Create, edit, and improve your hotel basic info easily. Keep up with hospitality trends and become a powerful competitor.
Fast Check-In
Stay mobile with our hotel check-in software. Simply meet your guests and check them in automatically without the reception desk procedure and a long queue.
Guest Service Orders
Let your guests book services via smartphone, indicate time, date, and specific requests. Create, manage, and delete orders online.
Mobile POS
Payments for hotel services without registration from any mobile device with a QR code. Get time economy and guest loyalty, deliver the first-class quality.
Need multifunctional HMS with a number of revenue-generating tools?
Book a demo with our specialist and get fast and professional assistance
Guest & Company Management
Keep track of your guests and save all the necessary information, including personal and passport data, contacts, social media profiles and more.
Booking Offers
Process reservation requests and create booking offers within minutes. Interact with people who want to book your rooms in a more convenient and faster way.
Vouchers
Make your hotel stays more attractive with travel vouchers that can be redeemed at any time. Discounts sell! It is also a great gift idea.
Packages & Arrangements
Combine hotel rooms with services into travel packages and special offers to increase occupancy and ancillary sales.
What you get with HotelFriend All-in-one Solution
Own booking button to get more direct online bookings with 0% commission
+ Save on OTAs: they charge between 15% and 30% fee per booking
+ Eliminate the hotel’s brand dilution as OTAs bid on hotels’ name in the Google SEO environment.
Own website with a booking button for direct bookings via your own online presence. Market your hotel business and avoid paying OTAs commission.
Online sales from all over the Internet
200+ OTAs in one system, including Booking.com, Airbnb, HRS Das - Hotelportal, Expedia, and more.
Sales channels (OTAs) are controlled automatically by the integrated channel manager - overbooking and errors are eliminated.
Cloud-based hotel software
+ Manage your hotel on the go with 24*7 access
+ No expensive software updates and license fees
+ Real-time monitoring
+ Increased security and productivity
Entrepreneurs and employees can work decentralized and remotely from their own devices.
Service orders via the app
+ Increase your hotel’s profit
+ Make it easier to know and order your services
+ Earn even more with deals promotion
Let your guests order meals, drinks, or services and paid contactless by using their own mobile devices - all from a single source!
One provider, one contact, one product
+ Servers in Germany
+ All in-house: no paid APIs and updates
+ Cross-platform compatibility
German product with German support, professional, and always available.
Constantly developing software
+ 10+ product updates and releases annualy since 2017
+ All updates are always free
+ Software is adapted to new industry realities
We covered everything you need to maximize the smooth experience of using HotelFriend.
HotelFriend 2021 Product Development Roadmap
- Cash Books
- TSE cash register
- Door locking system (partner Salto KS)
- Spa & Wellness, MICE module
- Multi-property Booking Engine (apartments + chains)
- Automation for serviced apartments (automated guest care from booking to check-out)
- Revenue Management System
- Concierge App White-label
- Connection of cash register software (partner Eucasoft)
- Open API marketplace
- Digital Marketing
Extended Upselling via CRM (mails, automated guest communication)
Success Stories
Fair Pricing
Your advisors

Philipp Thomas
Your consultant for everything related to software and digitalization packages
Phone:

Thomas Friedrich
Your advisor on all aspects of the funding programs and financing
Phone:
F.A.Q.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
Ready to get started?