phone +49 30 46999 5418
phone kontakt@hotelfriend.de

HOTELFRIEND PRICING

Choose. Start. Boost Operations

Quick Start package icon

Quick Start

The fastest and most efficient solution for a budget-friendly price. Perfect for a smooth and stress-free launch without disrupting your current operations.

Buy & Get Started Read more
Select package icon

Select

Take full control of your hotel management. Pick only the modules you need, and we’ll craft a personalized solution that supports your special workflows.

Choose & Pay Read more
Enterprise package icon

Enterprise

Tailored to your unique needs. Share your vision with us, select as many modules as you like, and add custom development options. We’ll deliver a fully customized solution to perfectly match your requirements.

Contact us Read more

Free webinar

Discover HotelFriend in action

Experience the power of our system with no strings attached. Watch our demo webinar to see how HotelFriend can revolutionize your hotel operations.

Discover HotelFriend in action

OUR PACKAGES

Choose the right subscription for your hotel — personalized, flexible, and tailored to your needs

Ready-to-Go

Quick Start icon

Quick Start

Get the essential tools and services to revamp your hotel operations, minus the complexity

The fastest and most efficient solution for your hotel – straightforward, well-designed, and immediately effective.

Get started Read more
  • Automated processes: Speed up your daily routines and gain valuable time for the core aspects of your business.
  • Digitalization without effort: Our solution is ready for immediate use – no complicated setup, no long decision-making.
  • Useful features at the push of a button: Benefit from logically structured modules that are easy to use and seamlessly integrate into your operations.
  • Revenue increase: Get started right away and see how our tools measurably boost your earnings.

Why Quick Start is your best choice?

  • Everything you need at an unbeatable fixed price: You receive a complete, proven solution with no hidden costs.
  • Ideal for those who don't want to waste time: No need for lengthy searching or configuring – just start and reap the benefits.
  • Proven all-in-one solution: Perfectly coordinated features covering all key areas of your hotel.
  • Minimal effort, maximum efficiency: Let the system do the thinking – Quick Start is ready to use immediately and takes over the work for you.

build your system

Select icon

Select

Your hotel management, step by step, exactly how you need it – individual, flexible, and easily configured.

Your hotel management, step by step, exactly how you need it – individual, flexible, and easily configured.

  • Tailored configuration: Select the modules that meet your requirements and create your perfect solution.
  • Optimal support of your workflows: Our tools adapt to your needs and optimize your processes for maximum efficiency.
  • Easy integration: Thanks to a user-friendly and intuitive interface, your customized solutions are ready to use immediately.
  • Focus on your priorities: You know what your hotel needs – we provide the right features for long-term success.
Choose products Read more

Why Select is your best choice?

Just by following these simple steps, you will build an individual Property Management System tailored to meet all your specific requirements.

  • Basic Information: Enter the basic data of your hotel, such as the number of rooms, location, capacity, and other important details.
  • Distribution: Choose the appropriate distribution options to optimally market your rooms on all relevant channels - from OTAs to your website
  • Operation: Configure internal processes such as housekeeping, front office management, and task planning to optimize daily operations.
  • Guest Experience: Integrate modules for guest communication and personalization to make each stay unforgettable.
  • Integrations: Seamlessly connect existing systems like accounting software, locking systems, or other platforms with your new PMS.
  • Payments: Set up secure payment options that offer your guests convenience and allow you to process transactions smoothly.

Build a solution that fits your hotel like a glove with Select.

tailor-made

Enterprise icon

Enterprise

Enterprise PMS

Your hotel management, tailored down to every detail – custom, premium, and fully aligned with your business specifics.

Choose package Read more

Your business is unique, and so is our approach

With our Enterprise package, we take customization to another level, beyond just configurations.

  • All-in-one revenue-boosting solution: Use our system with a wide range of modules to streamline operations and maximize revenue—all within a single, unified platform.
  • Exclusive custom development: Every step, every feature, and the entire process is developed specifically for your hotel by our development team.
  • Unlimited possibilities: Choose the modules you need and share your unique ideas with us – we will implement them for you.
  • Tailored precision: From the initial concept to the development, we create a product that molds to your business needs.

Why Enterprise is your best choice?

  • Designed for large-scale operations: Enterprise can handle the complexities of hotels with 100+ rooms, providing centralized access across all locations.
  • Versatility across industries: From hotel chains to RV parks and municipal facilities, it ensures smooth property management operations in any industry.
  • Premium support at your Service: Within the Enterprise package, you can choose to add priority access to our expert support team with personalized guidance.

Craft your own system with Enterprise. Make every aspect of it as unique as you are.

The platform that helps you reach new milestones faster icon

The platform that helps you reach new milestones faster

40%
Increase

in bookings
within six months

240
Hours Annually

saved on manual tasks

88%
Increase

in data accuracy
with automation

Get the most value from every package icon

Get the most value from every package

Start with an all-in-one property management system that's cost-effective and ready for immediate use, or let us tailor one just for you.

Select exactly the plan you need icon

Select exactly the plan you need

Versatile to fit any industry requirements icon

Versatile to fit any industry requirements

Access to over 200 ready-to-use integrations icon

Access to over 200 ready-to-use integrations

Connect to your PMS from anywhere icon

Connect to your PMS from anywhere

Request custom feature development icon

Request custom feature development

Pick guest experience software and devices icon

Pick guest experience software and devices

Tailored pricing to suit your budget icon

Tailored pricing to suit your budget

Add premium support and training services icon

Add premium support and training services

Get the most value from every package

Enjoy a Free 7-Day Trial of HotelFriend!

Get an exclusive firsthand experience of HotelFriend PMS. During your trial period, you will have full access to all our powerful tools – from booking and front-office management to housekeeping and guest communication. Find out how we can make your job easier and elevate guest satisfaction to new levels.

Start FREE today
PMS

F.A.Q.

Frequently Asked Questions

What is HotelFriend?
HotelFriend is a software development company specializing in cloud solutions for the hospitality industry. Founded in Berlin in 2016, we provide intuitive, all-in-one property management software that enhances guest experiences and offers flexibility for hoteliers. With over 8 years of expertise, we serve hundreds of global clients.
What does HotelFriend do?
HotelFriend PMS offers a seamless cloud solution for hospitality management, covering property management, online booking, and revenue management. We also provide custom software and website development, white-label app solutions, and comprehensive project management.
Is there a free trial available?
Yes, HotelFriend offers a risk-free 7-day trial that allows you to test and familiarize yourself with our platform. This trial period lets you explore all core functionalities without requiring any financial commitment or credit card details.
What happens after the 7-day free trial?
Once your trial period concludes, you can select a subscription package that aligns with your hotel’s specific needs. You can choose from our Start, Select, or Enterprise packages, each crafted with different features and tools to support various scales of operations.
Do the packages come with customer support?
Yes, every HotelFriend package includes access to ticket-based customer support. Our team is readily available to assist within standard business hours. For businesses seeking personalized attention and custom solutions, the Enterprise package offers premium individual support and advanced custom development services.
Can I change my package after subscribing?
Certainly! HotelFriend understands that your business needs can change over time. Therefore, we allow you to upgrade or downgrade your subscription package whenever necessary, ensuring that your hotel can adapt flexibly as demands evolve.
How secure is the data stored on HotelFriend?
Data security is a top priority for HotelFriend. Our PMS is securely hosted on Amazon AWS servers in Germany. AWS provides a robust infrastructure with strong security features, including encryption for data both in transit and at rest. We conduct regular updates and security audits to keep your data safe and confidential, ensuring it remains protected from unauthorized access.
Can HotelFriend integrate with our existing systems?
Absolutely! HotelFriend offers over 200 integrations with CRSs, fiscalization solutions, payment gateways, and more to ensure flawless compatibility and full-fledged functionality for your hotel operations.
How can I decide which package is best for me?
We suggest starting with our complimentary 7-day trial to evaluate our platform’s capabilities. During this period, explore what works best for your operations. Our packages—Start, Select, and Enterprise—are designed to support different operational needs and budgetary considerations. Our sales team is also available for consultation to guide you in selecting the perfect plan.
What are the billing options available?
We offer flexible billing options with monthly or annual payment plans. Opting for annual payment provides an up to 90% discount for hotel setup services. You can easily manage your billing preferences through your account settings.
Do you offer training or onboarding assistance?
Yes, HotelFriend offers comprehensive add-on onboarding sessions to ensure a smooth transition to our platform. We also offer free training resources, including help center tutorials and webinars, designed to empower your team and maximize the software’s potential.
What industries does HotelFriend serve?
While primarily focused on hotels, our platform is versatile enough to accommodate a wide range of hospitality businesses, including luxury resorts, hotel chains, organizations, and cruise lines, ensuring tailored solutions for various operational challenges.
We serve hotel chains with multiple locations and organizations such as universities and stadium complexes that require centralized management.
Additionally, we offer specialized packages for cruise ships and support the F&B industry by enhancing restaurant and bar operations with POS and inventory tracking.