How to set up Early check-in and Late check-out
Enhancing your guest experience with flexible check-in and check-out options can add great value to your hotel's services. By allowing early check-ins and late check-outs, you can accommodate guest needs and create new bookings that offer greater convenience.
Here's how you can set up these options in the HotelFriend system:
- In the menu on the left, select the Room Rates module and click on Settings.
- Navigate to the Check-in & Age tab.
- In the Check-in times block, choose your preferred check-in and check-out timeline.
- In the Early check-in/Late check-out options section, click the “+” button to add a new condition.
- Fill in the required details:
- Enter the option name.
- Choose either check-in or check-out from the drop-down list.
- Select the option time.
- Enter the price in the hotel’s default currency.
- Specify the tax amount in the VAT field.
- Add an article number if necessary.
- Click the Save button.
Click the “+” button to add more conditions as needed. To remove any condition, click the “-” button. If you want to restrict check-ins when previous reservations have not been processed, switch the toggle from “No” to “Yes.”
You can offer these early check-in and late check-out options to guests when they make reservations, providing more flexibility and improving their stay.
Author:
Uliana Karakhanian
Head of Customer Support
Uliana is an influential voice behind our blog's informative content. With 5 years of experience, she takes pride in empowering our clients and witnessing their success with our solutions. Beyond her role in customer support, Uliana finds joy in sports and exploring the depths of psychology. Expect insightful articles reflecting her commitment to simplifying your daily workflow.
