HotelFriend F.A.Q.
How to create a report in the HotelFriend system?
First, you need to open the Reports module. Then, click "Create Report", select the type of report you need and specify the date. After the report has been created, click "Download" to save the report on your device. And that’s it!
What types of reports can I create?
Here is a short list of reports that you can create in our system:
● Check-In/Check-Out reports;
● End-of-day reports;
● History & Forecasts;
● Cashiers reports;
● Housekeeping lists;
● Meals lists.
● End-of-day reports;
● History & Forecasts;
● Cashiers reports;
● Housekeeping lists;
● Meals lists.
To see the full list of available reports, please, check out our help page here .
How do I create quick reports in real-time?
In the Online Reports tab, you can generate quick reports and download them in PDF format if necessary. For your utmost convenience, we have made a simple 5-step guide on how to create such reports.
Can I export booking data from the system?
Yes, you can easily do this. To export the list of reservations, select the filters you need in the Reservations module, and then select the Export CSV function from the action menu. The system will generate a document in CSV format and download it to your device.
Does HotelFriend provide limited system access based on employee position?
Yes, Hotelfriend provides the ability to create limited access for employees. For example, you choose the Housekeeping module, but you do not want to provide full access to the system to your housekeepers. The administrator can create special access for employees of the housekeeping department. In this case, housekeepers will have access only to the housekeeping module. Similarly, other departments can create limited access for employees.