HotelFriend F.A.Q.
How long does it take to build a website?
Timing depends on the project's complexity and is individually negotiated.
What is responsive website development?
Responsive web design means that web pages adjust for different-sized screens and look good on all devices.
Will I be able to receive reservations from my new site?
Sure. You get a finished product with integrated Booking Engine. By the way, here is how to set up a Booking Engine if you already have a website.
Can I create promo codes?
Yes. You can provide promo codes to companies that book on your website through the booking button. To set up a promo code for a company, select the Guests module from the menu on the left and go to the Companies tab. Then, open the company card and enter the code in the “Promo code for Booking Engine” field. Here are our detailed instructions on how to do this.
How to add the Safety level widget on the website?
You need to take a few steps to preorder the widget. Go to the Safety level widget page and click on the "get it free" button. Then, specify your location, choose the business type, select measures, and install.
How do I accept payment on my website?
We use Stripe as our payment processor. It is a convenient payment system to receive and process payments online. If Stripe is connected to the HotelFriend system, there is no need to enter the payment details manually – all data will be updated automatically. Check out our full step-by-step instructions on how to connect Stripe here .
Do you provide support?
Yes. If you have any questions or problems, you can always contact our support team via live chat or email at support@hotelfriend.com . Our employees will be happy to help you. Basic support is included in any package. Applications are processed within 24 hours on weekdays. To get weekend support, you can purchase a 24/7 support package.
How do I switch from my old system to HotelFriend?
You can export data from the current system and import it into the system, configure the necessary settings with the help of HotelFriend employees.