How to make a refund from the reservation card
Refunds can be made to the customer's balance and for a specific invoice.
How to make a refund for an Invoice
- Open a guest booking card.
- In the Invoices block, click on the action menu opposite the account, for which you want to make a refund.
- Select the “Refund” function.
- Check the information in the opened window and add a comment if necessary.
- Click on the “Add” button.
How to make a refund to the guest's balance
- In the guest's booking card, select “Refund” in the action menu.
- In the opened window, indicate the required amount.
- Click on the “Add” button.
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