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How to make a refund from the reservation card

Refunds can be made to the customer's balance and for a specific invoice.

How to make a refund for an Invoice

  1. Open a guest booking card.
  2. In the Invoices block, click on the action menu opposite the account, for which you want to make a refund.
  3. Select the “Refund” function.
  4. How to make a refund for an Invoice

  5. Check the information in the opened window and add a comment if necessary.
  6. Click on the “Add” button.
  7. How to make a refund for an Invoice

How to make a refund to the guest's balance

  1. In the guest's booking card, select “Refund” in the action menu.
  2. How to make a refund to the guest's balance

  3. In the opened window, indicate the required amount.
  4. Click on the “Add” button.
  5. How to make a refund to the guest's balance

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