How to manage group reservations
A Group reservation is a booking made for a group of guests who arrive on the same dates and belong to one company, family, or tour group. This feature allows to manage reservations with similar requirements, create collective orders, or issue common invoices for the groups.
Here is how to work with group bookings in the HotelFriend System:
- In the menu on the left, select Reservations and then go to Groups.
- In Groups, select the group booking record.
- Select all required bookings by marking checkboxes near them.
- Use the quick actions menu of the first checkbox and select the action:
- Check in;
- Check out;
- Download registration forms;
- Cancel reservations;
- The Actions menu in the right upper corner allows you to carry out such actions as:
- Create order overview;
- Create invoice;
- Create collective order.
- There is an additional menu in each booking record. By clicking on three dots, you can also view and select the actions that you can apply to this particular booking.
To quickly find a booking record that you need, you can use the search box or find it by date in the calendar.
To add a new reservation, click Add new reservation. To add an existing reservation to a group, click Add existing reservation.
If you have any issues or questions about managing group reservations in HotelFriend, please reach out to our support.
Author:
