How to edit services and set prices

You can create services in the HotelFriend system and offer them to guests across various digital touchpoints. To make a service available for clients, you must assign at least one price to it. Without a price, the service cannot be activated or offered to guests. This guide will walk you through how to view your hotel’s services, edit service details, set prices, and configure additional options

  1. To see the list of services that your hotel provides, go to the In-House module and select Settings.
  2. In the Status column, enable the toggle to activate the service. To make the service available, you must specify at least one price.
  3. In the Status column, enable the toggle to activate the service. To make the service available, you must specify at least one price.

  4. To set prices and edit a service, click on the settings button and choose the Edit option from the dropdown menu.
  5. To set prices and edit a service, click on the settings button and choose the Edit option from the dropdown menu.

  6. Now, the Service information can be edited, including the service name, service category, department, availability status, article number, and service images.
  7. Set the price per service or based on duration. To enable duration-based pricing, switch on the Advanced price settings toggle, where you can enter a custom price.
  8. Select Sales Channels and Devices from the dropdown list.
  9. Select Sales Channels and Devices from the dropdown list.

  10. Add a service description or upload supporting materials in PDF format.
  11. To set Extras for the service, write the Name and Price for it and press the Add button.
  12. Choose a new Resource Type from the dropdown list if it needs to be edited.
  13. To set Quantity limits for your service, switch on the toggle to Limited.
  14. Click the Update button to save your changes or continue editing the remaining information.
  15. Click the Update button to save your changes or continue editing the remaining information.

  16. Activate additional custom settings for the service by enabling the relevant toggles.
  17. To configure Sales availability, select the sales period from the calendar dropdown, choose specific days, or combine both options. If you need more sales periods, click the Add button.
  18. To configure Sales availability, select the sales period from the calendar dropdown, choose specific days, or combine both options. If you need more sales periods, click the Add button.

  19. To specify the Time of delivery, enable the toggle and set the desired delivery and preparation times.
  20. To configure Time options, switch on the toggle and choose the required waiting time, or disable automated time selection by toggling it off.
  21. To assign custom tasks to employees, enable the toggle and enter the following details: Name, Description, Task time (before/after delivery), Duration, and the Responsible department/employee. Activate a task by enabling the toggle in the Active column. Add more tasks by clicking the Add button in the Tasks on Employee section.
  22. Click the Update button to save all changes.
  23. Click the Update button to save all changes.

  24. The service has been successfully updated.
  25. The service has been successfully updated.

  26. To activate the service, toggle the switch in the pricing section. The service is now available to clients
  27. To activate the service, toggle the switch in the pricing section. The service is now available to clients

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