Notifications

For the property's staff convenience, HotelFriend has added a notification option. All notifications about new bookings, orders, and other actions are displayed in the Notifications module. As soon as a new notification arrives, the number of unread notifications is displayed next to the Notifications module. Department employees see only those notifications that relate to the department they actually work. By clicking on the notification, the system will transfer to the module page where the notification came from.

How to add Miscellaneous service order

Notification

Event description

Guest books a room

Guest books a room:
- from GA(mobile app);
- from Booking Button;
- from WEB;
- from OTA

Guest makes Self Check-In request

Guest makes Self Check-In request

Guest makes Self Check-Out request

Guest makes Self Check-Out request

Guest cancels reservation

Guest cancels reservation

Guest orders a service

Guest orders a service

Guest changes order delivery date

Guest changes order delivery date

Guest accepts the Booking Offer

Guest accepts the Booking Offer

New comment on the order from the guest

New comment on the order from the guest

New message on the order from the guest

New message on the order from the guest

If you need any extra explanations, please reach out to our support.

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