HotelFriend On-Prem Hotel Software
Keep full control of your data with the advantages of on-premises deployment.
With HotelFriend On-Prem PMS, enjoy on-site control and uncompromised performance
While HotelFriend drives digital transformation with cloud-based solutions, we continue to deliver the same high level of quality, performance, custom development, and support for hotels that choose on-premises deployment.
Complete Data Sovereignty
Guest records, payment data, and operational history reside exclusively on your hardware — fully compliant with GDPR, PCI DSS, and local regulations without third-party exposure.
Zero Internet Dependency
Check-ins proceed, housekeeping updates flow, and payments process even when the internet goes down. Your operations never stop.
Bespoke Integration
Connect all your hotel systems from a single platform with 500+ integrations, boosting your competitive edge.
HotelFriend On-Prem PMS is an infrastructure you can rely on
For hotels that require full control, security, and independence, HotelFriend’s on-premise PMS delivers unmatched reliability and performance.
Built for hotels that refuse to compromise
Every feature is built for the realities of hotel operations—whether a single boutique or a multi-property group. Track KPIs in real time for faster, smarter decisions.
Front Office Operations
Complete front desk command centre — drag-and-drop reservation calendar, instant check-in/check-out, room assignments, group bookings, night audit, and full folio management on a single screen.
Online Booking Engine
Commission-free direct bookings via your hotel website. Customisable room packages, promotional codes, multi-language support, and Google hotel integration — converting browsers into confirmed guests around the clock.
Channel Managemente
Two-way sync with Booking.com, Expedia, Airbnb, and 200+ OTAs from a single interface. Rates and availability update instantly across every channel, and you can manage guest communication on one platform instead of switching between systems.
Accounting Management
Full hotel accounting suite. General ledger, accounts receivable/payable, bank reconciliation, tax reporting, end-of-day closing, and DATEV integration. Accurate financials without switching to a separate accounting tool.
Restaurant POS Management
Table-plan ordering, kitchen display routing, split billing, and direct room-charge posting. Manage your restaurant, bar, and room service operations with one unified POS that talks to the front desk.
Inventory Tracking
Real-time stock levels across all departments — F&B, housekeeping, maintenance, and retail. Automated reorder alerts, supplier purchase orders, and variance reports keep shrinkage and waste under control.
Production, Recipes & Cost Control
Define recipes with exact ingredient quantities, track per-portion costs, and compare theoretical vs. actual consumption. Control food costs at the ingredient level and protect your F&B margins.
Pricing Management
Dynamic rate plans, seasonal pricing, length-of-stay restrictions, and yield rules — all configured locally. Push rate changes instantly to all connected channels without cloud latency or vendor lock-in.
SPA & Fitness Center Management
Therapist scheduling, treatment room bookings, service menu pricing, and membership tracking. Spa revenue posts automatically to guest folios — a seamless luxury experience from pool to pillow.
Guest Communication
Automated pre-arrival emails, in-stay SMS, post-checkout surveys, and loyalty messaging — all triggered by reservation events. Personalise every touchpoint without manual effort from your team.
Staff & Maintenance
Housekeeping task boards, maintenance ticket logging, staff shift scheduling, and performance tracking. Issues are raised, assigned, and resolved within the system — visible to management in real time.
Asset & Depreciation Management
Register every hotel asset — furniture, equipment, vehicles — with purchase cost, useful life, and depreciation schedule. Automated depreciation postings keep your balance sheet accurate and audit-ready.
Event Management
End-to-end MICE and banqueting — from enquiry and function sheet to AV requirements, catering BEO, and post-event invoicing. Manage conference rooms, weddings, and corporate events without a separate tool.
Guest App for Hotels
A branded mobile app for your guests — digital check-in, room service ordering, spa bookings, local recommendations, and live chat with reception. Elevate the guest experience before, during, and after each stay.
e-Invoice, e-Archive
Full compliance with electronic document mandates — generate, sign, and transmit e-Invoices, archive documents to legal standards from within the PMS.
Get Maximum Control with HotelFriend On-Prem PMS
No two hotels are identical. Our in-house engineering team builds bespoke modules, third-party integrations, custom reports, and workflow automations tailored precisely to your property — delivered on your servers, owned by you, forever.
Bespoke module & workflow development
Legacy system & third-party API integration
Custom dashboards & BI reports
White-label guest-facing interfaces
Dedicated project manager