Cloud Property Management System Built on Uncompromising Security
HotelFriend is a cloud-based Property Management System trusted by hotels in Germany, Austria, and Switzerland. It is hosted exclusively on certified servers in Berlin, Germany, with multi-cloud redundancy across AWS, Azure, and Google Cloud.
Your Data Protected by German Precision
We believe hotel operators deserve the highest standards of data protection. Every byte of your guest and business data is stored exclusively within Germany's world-class data center infrastructure that is governed by Europe's strictest privacy regulations.
Primary Data Center in Berlin, Germany
All data is hosted within the European Union on BSI-certified infrastructure in Berlin, ensuring full compliance with GDPR requirements. With a strong focus on EU data sovereignty, all information is stored, processed, and protected under strict European data protection standards.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest with AES-256. Guest personal data, payment details, and internal records are protected at every layer with military-grade encryption standards.
Multi-Factor Auth
Every team member is assigned a specific role (Front Desk, Housekeeping, Manager, Admin, etc.). The features and data each user can access are strictly determined by their role, so staff only ever see what's relevant to their work. Combined with MFA enforcement and configurable security policies per property, your system stays locked down at every level.
HotelFriend Provides a Robust, Enterprise-Ready Cloud PMS
HotelFriend is hosted on Amazon Web Services, Microsoft Azure, or Google Cloud. Get the provider that best fits your infrastructure, compliance requirements, or existing technology stack. All three options deliver the same enterprise-grade security, reliability, and performance from our certified data centers in Berlin, Germany.
Amazon Web Services
Global scale infrastructure with leading reliability, massive global reach, and advanced security controls for enterprise workloads.
EC2 | S3 | RDS | CloudFront
Microsoft Azure
Enterprise-grade compliance, hybrid cloud capabilities, and seamless integration with Microsoft's ecosystem of productivity tools.
Azure AD | Blob Storage | CDN
Google Cloud Platform
Cutting-edge AI and analytics capabilities, superior network performance, and best-in-class data analytics for operational insights.
Cloud SQL | BigQuery | GKE
Everything Your Hotel Needs to Thrive
From the front desk to the back office, HotelFriend covers every operational touchpoint with purpose-built tools.
