HotelFriend LLC was founded in 2017 and entered German market on 1 January 2018. Our mission is to digitalize hotel industry. Due to the changes adopted in the national and international legislation, and above all owing to the increasing digitalization that is happening both in the heads and also on the guests, customers and partners devices, hotel industry is forced to the digital revolution, and we intend to lead it!

Hotel guests want to have all the hotel information as quickly as possible, they want to reserve the room and have fast access to all services during their vacation for a straightforward booking. Hotels want an effective, clear working. The focus is on saving time and on profit optimization.
Our all inclusive product captures all concerns and wishes, compresses processes and supports in all relevant areas. Thanks to a clear hotel software that compresses and simplifies all in-house processes. Guests can coordinate and book their holiday through our modern booking page or via app.
On top of that we add a concierge integrated into the App. That makes the stay for the guest even more comfortable and the communication between him and the hotel easier than ever. The compression of all concerns of the hotel and its guests in a modern, sustainable and user-friendly application is only available from HotelFriend.

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