HotelFriend FLEX
The tailored Property Management System for professional hotels.
Create a solution that matches your property’s size, style, and workflow.
20+ modules
Fully adaptable
All-in-one system
Connect everything
Professional solutions
ISO Certification
How to assemble your perfect software
Operations — Stabilize processes & save time:
Front Office, Housekeeping, Task & Maintenance Management, Documents & Reporting.
Goal:
Fewer clicks, clear workflows, transparent occupancy.
Integrations — The ideal workflow:
POS/restaurant, door systems, accounting/DATEV, CRM/BI & other partners.
Goal:
Seamless data flow, a reliable “single source of truth.”
Sales — Increase direct revenue & reduce OTA dependence:
Booking flow/IBE, offer & package logic, channel management, rates & availability.
Goal:
More direct bookings, better margin, dynamic offers.
Payments — Secure, automated, auditable:
Card-on-file & pre-auth, no-show handling, partial/collective payments, e-invoices.
Goal:
Fewer losses, faster processing, better liquidity.
Guest Experience — Frictionless journey & upselling:
Online check-in/out, guest app/portal, services & experiences, communication/chat.
Goal:
Higher satisfaction, ancillary revenue, less front-desk load.
Support & Success — Go live fast, deliver long-term impact:
Onboarding & training, migration, SLA support, regular success reviews (KPIs).
Goal:
Fast start, high team adoption, continuous optimization.
Ideal for hotels that need the full potential of modern hotel software
Choose Products
Select from 20+ HotelFriend products that cover all hotel operations. Pick only what your property needs.
Add Integrations
Connect existing systems such as door locks, POS, or revenue management tools if you have specific needs
*Most of these modules can also be managed directly with HotelFriend products.
Select your level of support
Add HotelFriend Support for help with system configuration, data import, and user setup to speed up the implementation.
Test the System
Use the 7-day free trial to test daily workflows and confirm that all products and integrations work correctly.
Go Live
After successful testing, start using the system for your hotel's daily operations. Most hotels are ready to go live within a few days.
Analyze & Improve
Use reports and real-time data to gain insights, improve performance, and make better operational decisions.
Configure your plan
Customize your setup based on your needs
Products included in package
Additional products
Products included in package
Additional products
Configure your channels
Select how many OTAs you want to connect below.
Products included in package
Additional products
Products included in package
Additional products
Basic Info
Choose your billing cycle
Select your preferred payment plan
