Employee's Roles
The HotelFriend system allows you to set up restricted roles for employees to make sure each person has the access they need. Here is the employee roles and permissions guide.
The Hotel Admin role provides access to absolutely all modules that are included in the product selected by the accommodation object.
The reception role gives the receptionist access to the basic modules for managing reservations. The receptionist has access to the following sections and modules:
- Dashboard and Notifications
- Daily Operations (Front Desk, Reservations, Guests, Tasks)
- Documents (Documents, Accounting, Cashbooks, Reports)
- External Sales (Room Rates)
- Settings (Room Types & Rooms, Departments, Services & Deals)
- Help
- Chat support
- Notifications
- Orders
- Payments
- Guests
- Reports
- Tasks
- Help and Live Chat
The Department role provides access to the modules that are required for order management and reporting:
The housekeeping role provides limited access for housekeepers. An employee with this role has access only to the Housekeeping and Help modules as well as to the personal profile settings.
To create a custom employee role, please refer to the guidelines provided in this article: How to add a custom employee role.
