How to extend or cut the Reservation
You can easily adjust the length of a guest’s stay directly in the HotelFriend PMS, whether you need to add extra nights or shorten a booking. This is helpful when guests decide to stay longer, check out earlier, or when you need to modify dates for operational reasons.
The feature is available for both upcoming reservations and guests currently checked in. All updates are applied instantly across the system, including the Front Desk calendar and the Reservations list.
Extending a reservation via Front Desk
- Go to Front Desk in the menu on the left.
- Find the reservation you want to extend.
- Click and drag the right edge of the booking bar to the desired new check-out date.
- A window will open showing:
- The new check-out date
- The number of added nights
- The added price and the total new price
- Other editable options such as:
- Number of adults/children
- Room type and room number
- Rate and Board
- Cancellation policy
- After making changes, click Save to confirm the extension.
Shortening a reservation via Front Desk
- Go to Front Desk.
- Place the cursor on the end of the reservation bar.
- Drag it backward to the new check-out date.
- In the edit window, check the updated number of nights and price.
- Click Save to apply the changes.
Changing the duration via Reservations
You can also edit a reservation directly from the Reservations tab:
- Open the Reservations section in the left menu.
- Search for the guest or reservation number.
- Click on the reservation, then go to the Actions menu in the top right corner and select Edit reservation.
- Adjust the check-in/out date and other details if necessary.
- Click Save.
Alternatively, click the crayon icon next to the dates in the booking card.
The reservation will be immediately updated both on the Front Desk calendar and in the Reservations list.
