HS3 End-of-Support Date: April 2027

Move from HS3 to HotelFriend and turn an inevitable switch into a strategic upgrade

By April 2027, HS3 will shut down for good, but what comes next is your choice. Instead of defaulting to the first HS3 alternative you find, choose a hotel management software that truly moves your property forward.

With HotelFriend, hotels across the DACH region are already streamlining operations, delighting guests, and boosting efficiency.

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100%

GoBD compliant

German

German support

1 Platform

Everything in it.

owering the management of 90,000+ rooms icon

Powering the management of 90,000+ rooms across hotels of all sizes

Hotel Management Software that is fully compliant with all regulations in Germany, Austria, and Switzerland

PMS

Manage reservations, rooms, and daily operations in one intuitive system. Keep everything organized with real-time updates and centralized control. Run your hotel efficiently from anywhere.

Channel Manager

Distribute your rooms across all major booking platforms automatically. Keep rates and availability synced in real time. Maximize occupancy without manual effort.

Booking Engine

Turn your website into a direct booking channel. Offer flexible rates, packages, and upsells. Increase direct revenue and reduce commissions.

Guest Journey

Enhance every stage of your guest’s experience, from booking to post-stay. Allow guests to check in, request services, and communicate with your team via a single app.

Event Management, Resources & Spa

Plan and manage weddings, conferences, and special events effortlessly. Optimize staff, rooms, and equipment in real time to keep operations running smoothly. Manage spa appointments, treatments, and packages with ease.

Payments

Automate and secure all payment processes. Support multiple payment methods and easy reconciliation. Reduce errors and save time on daily operations.

Automation

Automate repetitive tasks and workflows across departments. Reduce manual work and minimize human error. Focus more on guests, not processes.

Reporting

Access real-time insights into your hotel performance. Track revenue, occupancy, and key metrics easily. Make smarter decisions based on clear data.

DATEV / GoBD

Stay fully compliant with German accounting standards. Ensure accurate, audit-ready financial data. Simplify integration with DATEV and fiscal requirements.

Being forced to leave HS3 doesn't mean you have to accept the first hotel software thrown at you. You can choose an all-in-one hotel management system that fits your property — priced fairly, built for the German market, and easy to adopt without months of training.

You can choose a system that fits your hotel. One that's priced fairly, built for the German market, and won't take months to learn.

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Why HotelFriend

5 Reasons HS3 Hotels Choose HotelFriend

German-speaking support, real compliance, and guided migration, making your transition simple, secure, and stress free.

German Compliance Is Built In, Not Bolted On

HotelFriend is a GoBD-konforme Hotelsoftware with full DATEV integration, e-invoicing, and fiscal compliance for the German market. Hosted on AWS in Germany and certified with ISO 9001, ISO 27001, GDPR, and PCI DSS — your legal obligations are completely covered.

Switching Should Be Simple

Most PMS migrations from HS3 take 6–12 weeks, require external consultants, and burden your team. With HotelFriend, you get structured, German-guided onboarding that makes the Wechsel von HS3 fast, smooth, and stress-free.

Your Team Will Actually Like Using It

Complicated hotel software slow your staff down. Training takes time you don't have. HotelFriend is built with clean, logical workflows that feel intuitive from the first login.

More Than a PMS. HotelFriend is a Complete Hotel Platform

HS3 was a system. HotelFriend is a full hotel management platform. PMS, Channel Manager, Booking Engine, Guest Journey, Payments, and more. No patchwork. No extra tools.

Your System Should Have a Future

HS3 is ending. That's already decided. HotelFriend is actively developed, regularly updated, and built for the next generation of hospitality technology. You're not just switching hotel software — you're future-proofing your property.

German-speaking support, real compliance, and guided migration.

Side by Side

HS3 Alternative Comparison: The Real Difference

Forced migration, or a smart upgrade? Here's how HotelFriend compares to other HS3 alternatives.

Criteria	The Forced Option	HotelFriend ✦
Motivation	Pressure	Strategy
Monthly Cost	~€300+ / month	From €80 / month
Migration	Complex, expensive	Guided, step-by-step
German Compliance	Uncertain	Guaranteed
Interface	Complicated	Intuitive
Contracts	Long-term lock-in	Flexible, no surprises
Support	Generic, slow	German-speaking, fast
Future	Stndardized	Flexible & evolving

HotelFriend F.A.Q.

1. Why should we switch from HS3 to HotelFriend?

HotelFriend offers a modern, cloud-based hotel management solution, with on-premises and hybrid deployment available for properties that require it. HotelFriend AG is a Berlin-based company focused on delivering a Property Management System fully compliant with the regulations of the DACH region. With more than 20 integrated products — including PMS, a native Booking Engine, Housekeeping, Event Management, Resource Management, and more — the platform covers the needs of every department under one roof. Hotels benefit from a unified experience: a single login, a consistent interface across all modules, and no need to juggle multiple third-party tools, reducing both costs and complexity.

2. Does HotelFriend support GoBD-compliant accounting and DATEV integration?

Yes. HotelFriend's built-in Accounting and Invoice Management module is designed to meet GoBD requirements, ensuring your financial records are audit-ready and fully compliant with German standards. Financial data can be exported directly to DATEV, streamlining collaboration with your tax advisor and keeping your bookkeeping workflows efficient and accurate.

3. Does HotelFriend support data migration from HS3?

Yes. HotelFriend offers a structured migration process to ensure a smooth transition from HS3. Reservations, guest profiles, rate plans, and historical data are all safely transferred, minimizing disruption to your operations and ensuring continuity from day one.

4. Can HotelFriend handle multiple sales channels like HS3?

Absolutely. The integrated Channel Manager synchronizes rates and availability across 200+ OTAs in real time, ensuring seamless multi-channel distribution. HotelFriend also includes a native Booking Engine with free Google Hotels synchronization, helping your property reduce commission costs and drive more direct bookings.

5. Will switching to HotelFriend affect our workflow with our tax advisor?

No. HotelFriend is designed to fit seamlessly into your existing financial workflows. With native DATEV integration, standardized financial exports, and fully compliant invoicing and reporting tools, collaboration with your tax advisor remains smooth and efficient. All financial data is audit-ready and structured to meet DACH regulatory requirements, saving your team time at every month-end close.

6. What is the cost of HotelFriend PMS?

HotelFriend's pricing is tailored to the size and needs of each property, taking into account the number of rooms, selected modules, and deployment model. Plans start from €80 per month. Visit the Pricing page to explore the three available packages. Simply enter your room count, select the products your hotel needs, and get a clear, transparent quote. No hidden fees, and no paying for features you won't use.

7. How do we start the migration?

Contact the HotelFriend team to schedule an onboarding consultation. We’ll evaluate your current HS3 setup, plan the migration, and provide training for a smooth transition.

8. Is HotelFriend a good fit for hotels in the German market?

Absolutely. HotelFriend is built with the German market in mind. The system features an intuitive, user-friendly interface designed to minimize the learning curve for your team. Key operational workflows such as night audit and payment reconciliation are fully supported, ensuring smooth day-to-day management. On top of that, HotelFriend offers dedicated German-speaking support, so help is always available in your language when you need it.

Ready When You Are

Ready to Migrate from HS3? Let's Plan Your Transition Together

You don’t have to do everything at once, but the best time to start is now. Choose a German hotel software provider with one all-in-one platform that streamlines operations, elevates the guest experience, ensures full GoBD and DATEV compliance, and helps your hotel grow.

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