HotelFriend Kiosk – Your virtual reception solution
Discover the all-in-one software and hardware solution that allows your hospitality business to operate seamlessly without on-site staff. With HotelFriend, you can manage your front desk from any location.
What is a Remote Reception?
A remote reception is a kiosk device that empowers guests to check in to your hotel independently. It simplifies the management of your hospitality business and spares you the need to hire more staff in high seasons. Guests can check in, make bookings, and access hotel information autonomously.
Reduce labor costs with one device
Our solution connects guests to receptions across different buildings through a centralized cloud. Offer immediate, contactless assistance with an interactive kiosk.
Automate check-ins across locations
The kiosk simplifies the entire check-in process, handling everything from finding reservations to encoding room keys and capturing ID details. This empowers guests to swiftly pick up their key cards upon arrival, completing the registration in under a minute.
Transition to a staffless front desk
Free up your team from mundane data entry and allow them to focus on delivering exceptional service. By stepping out from behind the desk, they can engage with guests face-to-face, providing personalized assistance and building lasting client relationships.
Provide all information in one accessible place
Empower guests with instant access to a wealth of information through an intuitive interface. From dining options to room details and local recommendations, enhance your guest service with a digital guestbook.
Make reservation management a breeze
Simplify the reservation process for guests by allowing them to manage bookings and payments conveniently through our kiosk. With the ability to extend or cancel reservations and handle credit card payments, this device handles your hotel’s most critical operations.
Get more revenue opportunities
Digitally offer personalized upgrades and add-ons to your guests both before and during their stay, providing them with an elevated experience while effortlessly boosting your revenue.
Why choose HotelFriend’s Remote Reception?
Significant cost savings
Automate guest services and remote assistance to save time and money, and choose from various designs and mounting options to suit your needs.
Connected guest experience
The HotelFriend Virtual Reception Kiosk simplifies check-ins, keycard pickups, room selections, and orders for an impeccable guest experience.
24/7 availability to guests
Ensure guests can check in and access services anytime, even when front desk staff is unavailable.
Simple maintenance
With just three electronic components: a tablet or kiosk, a key encoder, and a payment terminal, the device is easy to maintain.
Select your perfect solution
Every hotel is unique – so the HotelFriend’s Remote Reception comes in various sizes and designs.
Standing kiosk 21,5” or 27” touch display
Ideal for busy areas, these kiosks enable 24/7 check-ins, service orders, and payments.
Wall-mounted kiosk with 24” touch display
Space-saving kiosks that provide hotel information and allow guests to scan their IDs.
iPad tablet kiosk
Mobile and flexible, the iPad tablets offer instant check-in and order services.