HotelFriend Showroom
Discover how hotels and other businesses use HotelFriend to streamline their operations and successfully overcome unique challenges.
Independent Hotels, Real Success Stories
From family-run guesthouses to boutique properties, explore real-world examples of how individual hotels tackle their specific challenges with tailored HotelFriend solutions.
Peter’s Resort
REDEFIN, GERMANY
The "Peter's Resort" was established under the leadership of Paniceus Holding in the picturesque Redefin State Stud. The resort includes a classic hotel with 18 rooms and suites in the guest house, perfect for event participants and tourists. Boasting a selection of elegant meeting rooms and a banquet hall accommodating up to 120 guests, it offers unparalleled versatility and sophistication. In the search for a better PMS, the company found HotelFriend — a match made in hospitality heaven.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Seamless room distribution on Airbnb
- Processing online transactions with HotelFriend Payments
- Management of conference facilities
- Advanced support and employee training
Hotel Müllerbräu
BAVARIA, GERMANY
Nestled in the charming Pfaffenhofen an der Ilm in Bavaria, Hotel Müllerbräu is a 3-star hotel, welcoming guests with pet-friendly policies, classic decor, and an on-site brewery. As a prime example for our company's 100+ clients in the independent hotel sector, such family-run businesses, with room counts ranging from 20 to 200, need to centrally manage payments and accounting, and accept online bookings across various channels. This is where our HotelFriend FLEX package comes in handy, streamlining daily tasks and improving overall efficiency.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- POS integration
- DATEV & Accounting
- Integration with 3 channels
- Booking Engine with online checkout
Montana Hotel Diemelstadt
Diemelstadt, Germany
Montana Hotel Diemelstadt is a cozy and affordable hotel, ideal for business travellers, leisure guests exploring Waldecker Land, and cyclists on the Diemelradweg. With comfortable rooms and convenient access to major routes, it provides the perfect base for work, relaxation, and adventure, while HotelFriend supports the hotel with a full digital solution to streamline reservations, bookings, and daily operations.
- HotelFriend Flex package
- Full digital management of reservations, guest profiles, and room occupancy
- Automated rate and availability updates across all channels via Channel Manager
- Integrated online booking engine and Google Hotels for direct bookings and smooth payments
- Streamlined housekeeping with task assignment and room status tracking
- Efficient order management for guest requests and internal services
- Accounting and invoice management with DATEV integration for compliant, automated financial workflows
Das HÖFCHEN Stadecken GmbH
STADECKEN-ELSHEIM, GERMANY
Das HÖFCHEN, a family-owned hotel in Stadecken-Elsheim, Germany, prioritizes sustainable travel with organic products, local culture, and regular yoga retreats. Housed in a former winery, the hotel features 8 guest rooms, a bar, a 24-hour front desk, outdoor space, and a dedicated workshop area. As a small business, Das HÖFCHEN faced challenges managing online bookings and selling services. To change that, owners sought the assistance of HotelFriend.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Connection with Airbnb, Booking, HRS
- Online room and services sales
- Integration with Feratel
Casa Wald
MALLORCA, SPAIN
Casa Wald welcomes guests who want to embrace a slow and fulfilling lifestyle in the rustic farm hotel. Here, the hosts invite you to enjoy tranquility, homegrown vegetables, natural wines, and a serene atmosphere. Situated 15 km from Horto Florestal Park, Casa Wald offers comfortable accommodations with private entrances and family rooms. The property has adopted HotelFriend's HotelFriend CORE package for efficient payment management and streamlined daily operations, ensuring an enhanced service for its valued guests.
- HotelFriend CORE package
- PMS + Booking Engine bundle
- Housekeeping management
- Service sales functionality
- Auto-charging guests on IBE via Stripe
- PayPal payments on the IBE
Rübli Restaurant-Bar-Hotel
FREIBERG AM NECKAR, GERMANY
Nestled in Freiberg am Neckar, Rübli offers stylish accommodation with a bar, terrace, and a German cuisine restaurant. Guests can enjoy a tempting à la carte breakfast and explore the picturesque surroundings through activities like cycling. The owners of this hotel have boosted their business by seamlessly integrating HotelFriend's HotelFriend FLEX suite, optimizing visibility and reservations with OTAs and Google Hotels for better online visibility and higher profits.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- 3 OTA channels
- Instant online payments via the Booking Engine
- Integration with Google free hotel listing
- Full setup and advanced support
Gästehaus Villa Casamia
SCHMALKALDEN, GERMANY
Gästehaus Villa Casamia, an elegant guesthouse in Schmalkalden, Germany, provides a tranquil retreat with eight well-furnished double rooms set on a picturesque slope in the Thuringian Forest. Known for its serene atmosphere and proximity to the town's rich Reformation history, the property sought to enhance operational efficiency. To achieve this, Gästehaus Villa Casamia adopted HotelFriend's FLEX suite, modernizing their booking system and streamlining financial processes.
- HotelFriend FLEX package
- PMS + IBE + Channel Manager
- Commission-free online booking
- Easier management of peak and off-peak seasons
- DATEV export to ensure compliance with German accounting standards
SeePension Ostertach - Am Leitgeringer See
TITTMONING, GERMANY
Situated just 3 kilometers north of Tittmoning, SeePension by Leitgeringer See offers 10 well-equipped rooms and family-friendly activities. The nearby lake boasts a sandy beach, and Tittmoning Castle, 3.5 kilometers away, reveals the region's rich history. SeePension Ostertach promises a delightful stay with hearty breakfasts, cozy rooms, and serene relaxation areas—a perfect blend of comfort and discovery. Partnering with HotelFriend streamlines their reservation management, providing a hassle-free and enjoyable stay for every guest.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Website development
- Room sales via Booking and Expedia
- Advanced invoice and reservation management
Das Kittchen
WISMAR, GERMANY
Das Kittchen transformed an old historic prison into a modern accommodation with 35 rooms featuring room control automation and modern furnishings. Faced with the challenge of creating a seamless guest experience while managing complex operations, the hostel adopted the HotelFriend suite. The software provided solutions for seamless booking management, smart room automation via mobile, and efficient check-in/check-out processes, significantly improving guest satisfaction and staff productivity.
- HotelFriend FLEX package
- PMS + Booking Engine + Channel Manager
- Wall-mounted kiosk for quick check-ins and check-outs
- Automated room controls with KNX integration
- Smartphone-enabled opening of the hostel room locks
- HotelFriend POS that allows to accept orders and payments
SPANNORT Gasthaus & Restaurant
ENGELBERG, SWITZERLAND
The recently renovated SPANNORT guesthouse in Engelberg has 60+ charming rooms with rustic alpine chic decor. Conveniently located on Dorfstrasse, it's just a short walk to local attractions. Guests can easily check in using the hotel's Concierge app, which also allows for ordering breakfast and connecting with hosts. With HotelFriend's solutions, SPANNORT has improved service sales, simplified the front desk process, and digitized every part of the guest experience.
- HotelFriend Signature package
- Connection with Airbnb, Booking, and Expedia
- Salto KS integration
- White-label Concierge app
- Full information on the hotel and its services
Château de Sibra
LAGARDE, FRANCE
With a rich history dating back to its "Ornamental Farm" era 150 years ago, Château de Sibra exudes romantic charm within its vast English-style park. Encompassing 54,000 square feet, it offers a warm welcome to guests seeking the unspoiled beauty of the Ariège countryside. Cozy rooms and apartments boast beautiful interiors and modern amenities Surrounded by Lagarde's picturesque nature, guests can immerse themselves in activities like horse riding, walking, and cycling, creating unforgettable memories amidst serene landscapes.
- HotelFriend Signature package
- Advanced financial reporting
- Online payments via the Booking Engine
- POS connection
- Guest service Concierge App
Cape Town Surf Hostel & Surfer‘s Lodge
CAPE TOWN, SOUTH AFRICA
Set in Cape Town, the surf-inspired SURF HOSTEL & SURFER'S LODGE is situated in an area renowned for its exceptional kite conditions and vibrant surf community. Conveniently located within walking distance to Kite Beach, various shops, eateries, and bars, these accommodations offer the ideal blend of action sports, socializing, and carefree living. In contrast to larger tourist establishments, this lodge provides a personalized experience where everyone knows your name, ensuring a sense of belonging to the Surf Family, whether you are surfing or not.
- HotelFriend FLEX package
- Online Booking Engine + Channel Manager
- Connection to Booking, Airbnb, and Hostelworld Group
- Google Hotels integration
Hotel Restaurant St. Germanshof
GERMANSHOF, GERMANY
Situated in Bobenthal, Hotel Restaurant St. Germanshof is a mere 43 km from the Karlsruhe Convention Center. With a total of 12 rooms, the hotel provides a charming retreat featuring a garden, complimentary private parking, and a delightful on-site restaurant. Its strategic location allows convenient access to Karlsruhe Hauptbahnhof, Zoo, and Castle Karlsruhe, making it an ideal choice for exploring key attractions in the area.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Connection to Booking, Expedia, Airbnb
- Fiskaltrust Cloud TSE integration
- DATEV export feature
Bluehill Sitges
SITGES, SPAIN
Located in the Mediterranean town of Sitges, Spain, Bluehill Sitges is an accommodation property managed by Sunshine Bluehill Estates SLU. Situated near Barcelona, Sitges attracts visitors with its coastal setting, cultural attractions, and relaxed Mediterranean atmosphere. To support its hospitality operations, Bluehill Sitges selected HotelFriend Grow as its software solution. The collaboration also included initial system setup and staff training, helping the property prepare its team for working with the platform.
- HotelFriend CORE package
- Cloud-based hospitality software
- Initial system setup and configuration
- Staff onboarding and training
Winzerzimmer Scharl
ANNA AM AIGEN, AUSTRIA
Winzerzimmer Scharl, a family-run establishment surrounded by vineyards, offers 10 comfortable rooms with panoramic views of the Styrian volcanic region. Beyond the ordinary, the hotel features lush gardens, free parking, a sauna, a terrace, and additional services. Guests can choose from winery rooms with or without balconies, or spacious holiday apartments. Welcoming families and groups, the hosts offer an immersive escape into the beauty of local nature.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Adyen payments for cloud-based payment management
- Fiscalization in the cloud with TSE interface
- Payment terminals activation
Landhotel Gafringwirt
EURATSFELD, AUSTRIA
Nestled in Lower Austria's Mostviertel region, Landhotel Gafringwirt is a family-owned retreat, blending the charm of a traditional inn with modern comforts. Surrounded by orchards, it offers 17 inviting guest rooms, a seminar space, and a modern meeting area. Ideal for training, seminars, and nature enthusiasts, it provides a serene escape from urban hustle. Committed to tradition and innovation, the family has partnered with HotelFriend to enhance operations and embrace a greener future.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Integration with Salto KS access system
- Staffless reception with tablet self-check-in
- Fiskaly TSE: DsFinV-K for Austria
- Online payments and comprehensive reporting
Hotel Hanseatischer Hof
LÜBECK, GERMANY
Situated close to Luebeck Central Station, Hotel Hanseatischer Hof boasts 60 well-appointed rooms along with convenient amenities such as a shared lounge, private parking, a terrace, and a bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, a tour desk, and complimentary WiFi accessible throughout the property. Additionally, all units include a flat-screen TV and air conditioning, with select rooms offering a balcony for added comfort.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Synchronization with 3 OTAs
- Flexible room rates
- Departments and services
- Fiskaly Cloud TSE
Waldhotel Am Ilsestein
HARZ, GERMANY
Waldhotel Am Ilsestein is a haven for nature lovers, where guests can explore 250+ kilometers of nearby hiking trails. With 49 modern rooms, the 3-star hotel provides diverse experiences, including horseback riding, saunas, and Turkish baths. The onsite restaurant offers international cuisine, al fresco dining, and family-friendly activities like a playground. To enhance service sales and online visibility, Waldhotel Am Ilsestein has partnered with HotelFriend.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Housekeeping management module
- Display of room facilities on IBE
- Gastronovi and Google Hotels integrations
Hotel Haus Rödgen
WILNSDORF, GERMANY
Perched near the Rothaargebirge and Westerwald mountains, Hotel Haus Rödgen boasts a stellar restaurant with a scenic terrace. Its 20 soundproofed rooms, individually adorned in warm tones, offer a personalized retreat. The restaurant serves local delights such as pork and European rump steak. Situated just a 5-minute drive from Siegen and Wilnsdorf, the hotel is an excellent hub for exploring the charming Siegerland countryside through hiking and cycling.
- HotelFriend CORE package
- Daily reports generation
- Robust housekeeping module
- Extra service sales
- Smart invoicing for billing accuracy
Uferdeck Boutique Hotel
TRABEN-TRARBACH, GERMANY
Uferdeck Boutique Hotel, a hidden gem along the Mosel River, offers a family-friendly atmosphere with 27 cozy rooms. The on-site "FIRO" Restaurant & Bar serves delightful breakfasts and dinners, blending regional cuisine with exotic flavors. In a bid to enhance their establishment further, the owners turned to the expertise of HotelFriend. This software solution unifies bookings, reservations, invoices, and restaurant management, providing a seamless and efficient system for the hotel.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Gastronovi checkout
- Google Hotels integration
- DATEV export
- Reservations import
Schmiede Hotel
SCHOENBERG, BELGIUM
Situated in Schoenberg, just 40 km from Circuit Spa-Francorchamps, Schmiede Hotel is an ideal retreat with its garden, free private parking, shared lounge, and terrace. Guests can engage in dart games or explore the popular hiking and cycling trails in the vicinity. The hotel also provides a business center for those seeking a productive stay and a bar for relaxation. Earning high praise from guests, Schmiede Hotel goes the extra mile by leveraging the HotelFriend FLEX package.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Connection with Booking, HRS and Expedia
- Website development
- The ability to apply promo codes to bookings
- Setup and advanced support
The Layhead B&B
LÜBECK, GERMANY
Located in the historical center, amid the newly reconstructed founding quarter, Layhead B&B warmly welcomes visitors to explore all of Lübeck's attractions within walking distance. Committed to sustainability, Layhead B&B has implemented an environmentally friendly concept. The hotel offers a range of breakfast choices, including vegetarian and vegan options, upon request. Emphasizing the importance of using organic and regional products, Layhead B&B ensures a mindful and delightful experience for its guests.
- HotelFriend FLEX
- PMS + Channel Manager + website
- DATEV and GoBD export
- Fiskaltrust Cloud TSE integration
- Prominent display of room availability on IBE
La Maison Forestière
NIEDERBRONN-LES-BAINS, FRANCE
La Maison Forestière in Niederbronn-les-Bains is a charming bed and breakfast with a delightful terrace and free amenities like parking and bicycle storage. The house, dating back to 1873, invites guests to celebrate its rich history. Located in the heart of the Northern Vosges Regional Natural Park, just 500 meters from the city center, it's a perfect blend of nature, history, and relaxation. Recognizing the need for enhanced flexibility in managing room rates and housekeeping, the owners found the ideal solution in HotelFriend.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Flexible rates and restrictions
- Housekeeping management tools
- Room sales via 3 online platforms
Gasthof Post Dalaas
DALAAS, AUSTRIA
Gasthof Post Dalaas combines traditional Austrian charm with modern amenities, featuring a gourmet restaurant and wellness facilities. Recognizing the need to modernize their business operations, the new property owners implemented HotelFriend software to automate bookings and comply with local regulations. This all-in-one system led to a remarkable increase in operational efficiency, optimized accounting, and a completely digital guest experience, setting a solid foundation for the property’s success.
- HotelFriend FLEX package
- PMS + IBE + Channel Manager
- Synchronization with Booking, HRS, and Airbnb
- Integration with Feratel reporting
- HotelFriend Payments for better checkout experiences
- Connection to Vectron POS for restaurant operations
Hotel Zur Kaiserpfalz
KAISERPFALZ, GERMANY
Hotel Zur Kaiserpfalz is a scenic destination in Germany’s Saale-Unstrut wine region, offering hotel stays, dining, and event services under one roof. As operations grew more nuanced, the team needed a system to connect bookings, restaurant service, events, and payments. They chose HotelFriend’s Signature software to unify all separate parts and automate their daily work.
- HotelFriend Signature PMS
- Booking Engine with direct chat option
- POS integration for restaurant orders
- DATEV export for easy accounting
- TSE-ready system for tax compliance
Tariq Hotel Boutique
CUSCO, PERU
Hidden in Cusco's San Blas neighborhood, the 4-star Tariq Hotel Boutique is a gem just a 10-minute stroll from Plaza de Armas. Boasting 17 elegantly appointed rooms and stunning views, this comfortable retreat enhances the guest’s stay with an onsite gift and art shop, Cusco tours, and a luxurious restaurant. Exemplifying perfection in every aspect, Tariq Hotel has elevated its operations and booking management with the HotelFriend's HotelFriend FLEX package.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Advanced management of canceled bookings
- Chats with staff from various departments
- Possibility to set up tax for non-residents
Urraum GmbH
PULHEIM, GERMANY
Urraum is a young company that specializes in the sale and rental of residential properties. Committed to enhancing their offerings, they actively seek to broaden their portfolio of holiday accommodations in the leisure sector. Nestled in Cologne's Brauweiler district, the non-smoking hotel Urraum boasts 23 spacious rooms and complimentary parking, providing a calm and convenient stay for its guests.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- Synchronization with Expedia, Booking, and HRS
- Integration with Adyen payments
- Integration with Stripe payments
UNICO Boutique Hotel
HOCHHEIM AM MAIN, GERMANY
Located in Hochheim am Main, UNICO Boutique Hotel combines modern accommodation with flexible spaces for business meetings, conferences, and private events. The property offers stylish double rooms, spacious suites, and an apartment, along with dedicated conference and event facilities for professional and social occasions. HotelFriend supports the hotel with digital tools for reservations, direct bookings, payments, and efficient day-to-day property management.
- HotelFriend CORE package
- Booking Engine for direct online reservations
- HotelFriend Payments for digital payment processing
- Centralized reservation management
- Digital support for conference and event stays
- Cloud-based tools for daily hotel operations
quartier
GARMISCH-PARTENKIRCHEN, GERMANY
Set against the mountain scenery of Garmisch-Partenkirchen, quartier combines contemporary Alpine architecture with a calm and sustainable hospitality concept. The award-winning ensemble features 18 modern lodges and a listed historic villa, offering distinctive accommodation for guests who value design, nature, and tranquillity. Seminar spaces add flexibility for meetings and group stays, while HotelFriend supports the property with digital tools for reservations, distribution, guest communication, services, and efficient daily operations.
- HotelFriend FLEX package
- Online reservation and booking management
- Connections to Booking.com and other distribution channels
- Feratel integration for guest registration
- Guest communication and booking confirmations
- Services and extras management
- Support for seminar and inventory workflows
- Centralized invoice and reservation management
Room4You
BAD HERSFELD, GERMANY
Located in Bad Hersfeld, Room4You offers practical and comfortable accommodation for business travellers, couples, and individual guests. The property features a range of single, double, twin, and triple rooms, some with private balconies, while its convenient location provides easy access to the railway station and the city centre. HotelFriend supports Room4You with a flexible digital setup for reservations, online distribution, guest communication, and remote reception processes.
- HotelFriend FLEX package
- Channel Manager for online distribution
- Booking.com and OTA connectivity
- Guest Communication tools
- Remote Reception
- Central reservation management
- Digital support for daily property operations
Motel Residenz Labee
WEIL AM RHEIN, GERMANY
Located in Haltingen near Weil am Rhein and just a short distance from the Swiss border, Motel Residenz Labee offers comfortable and uncomplicated accommodation for business travellers, families, outdoor enthusiasts, and guests passing through the tri-border region. The charming 19th-century half-timbered guesthouse combines eight modern rooms with a maisonette apartment, a peaceful garden, on-site parking, and flexible self-check-in. HotelFriend supports the property with a streamlined digital setup for reservations and efficient day-to-day accommodation management.
- HotelFriend CORE package
- Central reservation management
- Digital support for daily property operations
- Flexible workflows for guest stays
- Cloud-based hotel management
- Support for efficient front-desk processes
Kastanienhof Pfettrach
ALTDORF-PFETTRACH, GERMANY
Located in Pfettrach near Landshut, Kastanienhof Pfettrach is a family-run hotel combining comfortable accommodation with regional hospitality, gastronomy, and a welcoming village atmosphere. The property offers 11 thoughtfully designed rooms, including double, family, twin, and single-use options, along with breakfast, free parking, and convenient access to the A92. HotelFriend supports Kastanienhof Pfettrach with a streamlined digital setup for reservations, online distribution, guest communication, payments, housekeeping, services, and everyday hotel operations.
- HotelFriend CORE package
- Booking Engine and Channel Manager
- Guest App and Guest Communication
- HotelFriend Payments
- Housekeeping management
- Orders and Services
- Property Management System
- Accounting and Reports
Hotel Walzwerk
DILLINGEN/SAAR, GERMANY
Located in the heart of Dillingen/Saar, Hotel Walzwerk offers comfortable accommodation particularly suited to business travellers, sales representatives, technicians, and guests visiting the surrounding industrial region. The hotel features welcoming single and double rooms with private bathrooms, free Wi-Fi, a fitness area, and a spacious covered rooftop terrace. Its central location provides convenient access to local businesses, restaurants, industrial areas, the harbour, and major road connections. HotelFriend supports Hotel Walzwerk with a flexible digital setup for reservations, distribution, direct sales, invoicing, reporting, and efficient daily hotel operations.
- HotelFriend FLEX package
- Central reservation management
- Online distribution and Booking.com connectivity
- Direct sales and booking workflows
- Corporate bookings and invoicing
- Cash Book and financial reporting
- DATEV accounting integration
- Digital support for multi-property operations
Hotel Garni Marlene Lange
BURGHAUSEN, GERMANY
Hotel Garni Marlene Lange is a family-run property in Burghausen, located directly opposite the Sportpark Lindach. The hotel offers comfortably furnished rooms and apartments for leisure travellers, families, business guests, and longer stays. Apartments with kitchen facilities provide additional flexibility for self-catering guests, while free Wi-Fi, on-site parking, and convenient access to public transport support an easy and comfortable stay. HotelFriend helps the property manage reservations, online distribution, payments, accounting, and daily hotel operations through one flexible digital system.
- HotelFriend FLEX package
- Booking Engine Pro
- Channel Manager
- Dynamic Rates
- HotelFriend Payments
- Guest App
- DATEV and Cash Book
- Fiskaly/TSE integration
Pension Odin
BERLIN, GERMANY
Pension Odin is a privately run guesthouse in Berlin-Weißensee, just a few minutes from the lively Prenzlauer Berg district. The property offers affordable single and double rooms as well as an apartment for longer or more independent stays. Guests benefit from free Wi-Fi, nearby public parking, good public transport connections, and a quiet residential setting with convenient access to central Berlin. HotelFriend supports Pension Odin with a flexible digital setup for reservations, online distribution, dynamic pricing, guest communication, payments, and efficient daily operations.
- HotelFriend FLEX package
- Booking Engine Pro
- Channel Manager
- Google Hotels integration
- RoomPriceGenie
- Dynamic Rates
- Guest Communication and Guest App
- HotelFriend Payments and Fiskaly/TSE
Forsthaus zur Linde
HERMESKEIL, GERMANY
Forsthaus zur Linde is a charming Bed & Breakfast in Hermeskeil, set in a carefully restored former forestry office dating back to 1926. The listed building combines historic character with modern comfort and offers five double rooms and one family room surrounded by a green, park-like garden. Its location in the Hochwald region makes it especially attractive for hikers, cyclists, nature lovers, families, and business travellers. HotelFriend CORE supports the property with a streamlined digital foundation for managing reservations and everyday hotel operations.
- HotelFriend CORE package
- Central reservation management
- Digital booking processes
- Guest communication
- Online payment support
- Airbnb connectivity
- Google and Google Maps visibility
- Cloud-based hotel management
TIDE HOTEL
WILHELMSHAVEN, GERMANY
TIDE HOTEL is a modern hotel in Wilhelmshaven combining a relaxed North Sea atmosphere with facilities for leisure, business, and event guests. The property offers bright and comfortable rooms, a restaurant and bar, a wellness area with swimming pool and saunas, a fitness room, generous parking, and spaces for meetings, conferences, and celebrations. HotelFriend FLEX provides the hotel with a comprehensive digital setup for reservations, online distribution, dynamic pricing, payments, events, vouchers, accounting, access control, and efficient day-to-day hotel operations.
- HotelFriend FLEX package
- Booking Engine Pro
- Channel Manager and Dynamic Rates
- Resources and Events Management
- Packages, Arrangements and Vouchers
- Assa Abloy integration
- HotelFriend Payments
- DATEV and Fiskaly/TSE integration
Hotel zwischen den Meeren
WALLSBÜLL, GERMANY
Hotel zwischen den Meeren is a recently modernized hotel in Wallsbüll, ideally located between Germany’s North Sea and Baltic Sea coasts. Formerly known as Landgasthof Bussmann, the property was relaunched under its new name in 2025, combining its traditional character with contemporary comfort. Its quiet location makes it a convenient base for holidaymakers, business travellers, long-stay guests, and visitors exploring the coast and nearby Denmark. A restaurant and café in the same building add to the guest experience, while HotelFriend CORE provides a streamlined digital foundation for reservations and everyday hotel management.
- HotelFriend CORE package
- Central reservation management
- Digital booking processes
- Guest data management
- Support for direct bookings
- Cloud-based hotel management
- Efficient daily operations
Waldesruh am See
AUMÜHLE, GERMANY
Waldesruh am See is a charming hotel and restaurant in Aumühle, set directly by the Mühlenteich on the edge of the Sachsenwald forest. The property combines historic character with a relaxed countryside atmosphere and offers 12 individually designed rooms, regional cuisine, a lakeside terrace, and versatile spaces for celebrations, meetings, and conferences. HotelFriend FLEX supports the hotel with a comprehensive digital setup for reservations, online distribution, dynamic pricing, guest communication, services, events, accounting, and efficient daily operations.
- HotelFriend FLEX package
- Channel Manager
- Dynamic Rates
- Guest Communication
- Orders and Services
- Packages and Arrangements
- Resources and Events Management
- DATEV, Cash Book and Fiskaly/TSE integration
Sonnenhof Hotel Garni
BAD HERRENALB, GERMANY
Sonnenhof Hotel Garni is a welcoming hotel in Bad Herrenalb, surrounded by the natural beauty of the Black Forest. The property offers comfortable single and double rooms as well as spacious apartments for families and longer stays. Many rooms feature balconies or terraces, while fully equipped kitchenettes, free Wi-Fi, sauna facilities, and on-site parking add extra convenience. Its quiet yet central location near the spa, Kurpark, and railway station makes the hotel a practical base for leisure travellers, families, hikers, and business guests. HotelFriend CORE supports the property with a streamlined digital setup for reservations and everyday hotel operations.
- HotelFriend CORE package
- Central reservation management
- Digital booking processes
- Guest data management
- Support for direct bookings
- Cloud-based hotel management
- Efficient daily operations
Pension Donau Rooms&Apartments
HANNOVER, GERMANY
Pension Donau Rooms&Apartments is a comfortable guesthouse in Hannover-Wülfel, conveniently located near the Hannover Exhibition Grounds and with easy public transport connections to the city centre. The property offers single and double rooms as well as studios with kitchenettes, making it suitable for leisure travellers, business guests, trade fair visitors, and longer stays. A restaurant in the same building, practical room amenities, and a well-connected location add to the convenience. HotelFriend FLEX supports the property with a flexible digital setup for reservations, online distribution, dynamic pricing, guest communication, remote reception, staff tasks, and efficient daily operations.
- HotelFriend FLEX package
- Channel Manager
- Dynamic Rates
- Guest Communication
- Remote Reception
- Employee Tasks
- Cash Book
- Cloud-based hotel management
One Hotel Group. Multiple Properties, Seamlessly Connected.
Managing a hotel group means balancing centralized control with the unique needs of each property. Explore the challenges, ambitions, and technology choices behind successful multi-property operations.
Montana Parkhotel Marl
MARL, GERMANY
Part of the Montana Hotels network, Montana Parkhotel Marl is a 90-room property located in Marl, Germany. As a member of an established hotel group, the property combines its individual hospitality offering with the operational requirements of a larger hotel brand. To support its daily workflows, Montana Parkhotel Marl has adopted HotelFriend FLEX, bringing together reservations, online distribution, payments, accounting, guest communication, and event management in one integrated platform. The solution also includes Booking Engine Pro, Lightspeed POS integration, and tools designed to simplify financial and operational processes.
- HotelFriend FLEX package
- PMS + Channel Manager + Booking Engine Pro
- Dynamic Rates and Google Hotels integration
- HotelFriend Payments and digital Cash Book
- Lightspeed K-Series POS integration
- Resources and Events Management
- Guest Communication and OTA MessageHub
- DATEV-compatible accounting, GoBD support and TSE fiscalization
- Packages, vouchers, discounts and service management
Pension Barbara
MAINBURG, GERMANY
Located in the heart of Bavaria's Hallertau region, Pension Barbara is a family-run guesthouse offering comfortable rooms and holiday apartments surrounded by picturesque hop fields. Its accommodation caters to leisure travelers, business guests, and those planning extended stays. With a welcoming atmosphere, a spacious garden, and convenient access to nearby Bavarian cities, the property combines traditional hospitality with flexible accommodation options. Pension Barbara has joined HotelFriend's growing customer portfolio, taking a step toward digital hospitality management.
- HotelFriend customer
- Family-run guesthouse with rooms and holiday apartments
- Accommodation for leisure and business travelers
- Flexible options for extended stays
Hotel Bühlerhof
HEDDESHEIM, GERMANY
Nestled at the foot of the Baden Bergstraße in Heddesheim, Hotel Bühlerhof is a family-run property offering 12 comfortable rooms for business travelers, families, and leisure guests. Combining personal hospitality with a peaceful setting, the hotel provides a welcoming retreat with breakfast service and convenient access to the surrounding region. To modernize its daily operations, Hotel Bühlerhof selected HotelFriend FLEX, bringing together reservation management, online distribution, guest services, and accounting tools in one integrated solution.
- HotelFriend FLEX package
- PMS + Channel Manager + Booking Engine (IBE)
- Dynamic rates and centralized room distribution
- HotelFriend Payments and digital cash book
- Guest App and integrated service sales
- DATEV integration and GoBD accounting support
- TSE fiscalization with Fiskaly for German compliance
AK Hotels
MÜNSTER & BERLIN, GERMANY
AK Hotels & Immobilien GmbH operates a growing portfolio of hospitality properties across Münsterland and Berlin, including Hotel Everswinkel, Hotel Wolbeck, Landhotel Zur Mühle, and Hotel Sedes Berlin. The collection ranges from centrally located city accommodation to smaller countryside hotels and apartments, serving business travellers, families, couples, and guests planning longer stays. HotelFriend provides AK Hotels with a flexible digital environment for managing reservations, online distribution, dynamic rates, guest communication, payments, accounting, and day-to-day operations across multiple properties.
- HotelFriend FLEX package
- Centralized multi-property management
- Booking Engine Pro and Channel Manager
- Google Hotels integration
- Dynamic Rates
- Guest Communication and Guest App
- HotelFriend Payments
- DATEV, Cash Book and Fiskaly/TSE integration
Longer Stays. Smarter Operations.
Extended-stay properties have their own rhythm, from recurring billing and flexible reservations to personalized services for long-term guests. Explore how serviced apartments and aparthotels manage these demands with HotelFriend.
Apart-Hotel At Six
STOCKHOLM, SWEDEN
At Six Residences presents 40 elegantly designed apartments for extended stays, offering various service levels. Situated in Stockholm's bustling business district, these residences provide all the amenities available at Hotel At Six, including cleaning service, in-room dining, pet care, top-tier security, and concierge services. Residents enjoy VIP privileges, accessing bespoke restaurants, a wine bar, and the rooftop bar, Stockholm Under Stjärnorna.
- HotelFriend FLEX package
- Seamless department management with centralized information
- 100% automated invoicing process
- Real-time updates on service requests
- Recording, processing, and fulfillment of hotel orders
Dresden Neustadt Apartments
DRESDEN, GERMANY
Set in Dresden, Germany, these apartments boast a contemporary design blending modern and classic styles. Each unit features a fully equipped kitchen, a living room with a smart TV, and a renovated bathroom with the choice of a bathtub or shower. To enhance guest exploration, hosts provide a curated folder of key attractions. Intending to elevate its online presence, the property owner has integrated HotelFriend's FLEX, into his daily workflow.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Connection to Booking, HRS, Airbnb
- Streamlined accounting
- Easy apartment management
Stäy GmbH
MANNHEIM, GERMANY
Established in January 2022, Stäy GmbH has rapidly emerged as a top long-stay accommodation provider in the region, offering 180+ apartments with 400 beds. Located conveniently in Mannheim, Stäy prioritizes guest comfort with disability-friendly facilities, complimentary WiFi, and on-site parking. Responding to the company's growth, the CEO of Stäy actively searched for a software solution to streamline daily operations and enhance inventory management across various properties and channels.
- HotelFriend FLEX package
- PMS + Multi-Booking Engine
- Channel Manager with connection to Booking.com
- Managing a large inventory without overbookings
- Organizing front- and back-office operations
- Automated billing for companies
- Controlling orders and cleaning services
Ferien-Wohnen
AUSTRIA
Located in the picturesque town of Mautern, Ferien-wohnen invites you with its serene streets, complimentary WiFi, and hassle-free private parking, all just 29 km away from the historic Melk Abbey. Providing guests with warm family rooms and a private entrance, the apartment complex offers an array of comforts including a flat-screen TV, a fully equipped kitchenette, and inviting terraces perfect for immersing yourself in the scenic beauty. Embark on adventures right outside your door, with cycling trails winding through the enchanting streets of Mautern.
- HotelFriend FLEX package for multi-property management
- 10 rooms in 4 locations
- PMS + Multi-Booking Engine
- Synchronization with 2 channels per location
- Airbnb & Booking.com connection
Alp Apartments
ENGELBERG, SWITZERLAND
Alp Apartments is a charming guest house nestled in the heart of Engelberg. Lovingly renovated in 2020, the 110-year-old Pfisterhuisli on Titlisstrasse 9 now offers seven alpine chic apartments for a delightful stay. The guests can enjoy the garden's deckchairs, fireplace, and stunning mountain views, creating an inviting atmosphere for relaxation. Embracing the digital age, ALP Apartments introduces the AAConcierge app, offering self-check-in, personalized service options, and convenient room access, seamlessly blending tradition with modern comfort.
- HotelFriend Signature package for multi-property management
- AAConcierge: custom design, late check-out, housekeeping module
- Enhanced room cleaning control
- Restrictions and room rate calculation
- API Salto Cloud and Stripe payments
Meeraner Parkresidenz
MEERANE, GERMANY
A Meeraner Parkresidenz, a charming accommodation tucked away in the heart of Meerane, offers its guests picturesque city views and a comfortable stay. Each of the spacious apartments features two bedrooms, a fully equipped kitchen with a dishwasher and oven, a convenient washing machine, and a luxurious bathroom with a bath. Guests can enjoy a variety of activities in Meerane and its surroundings, including, but not limited to, cycling and hiking.
- HotelFriend FLEX
- PMS + Channel Manager + IBE
- HotelFriend Payments for payment management
- Salto KS integration
- Connection to 3 OTAs
- Google Travel listing
- Setup and extended training
Vienna Airport Residences
HIMBERG, AUSTRIA
This aparthotel located in Himberg, Austria, offers unparalleled convenience and comfort near Vienna International Airport and attracts international travelers with its proximity to urban attractions and transport hubs. Adopting HotelFriend's software, including a Property Management System, Remote Reception, and Concierge App, allowed Vienna Airport Residences to enhance its internal workflows and support sustainability goals.
- HotelFriend FLEX package
- PMS + IBE + Channel Manager
- Connection to 5 OTA channels of their choice
- Mobile App and Remote Reception for smooth eco-friendly check-ins
- HotelFriend Payments for stress-free transactions
- Software setup and data import
Miami House Hamburg
HAMBURG, GERMANY
Miami House is a modern aparthotel in Hamburg designed for long-term stays, offering fully furnished apartments for business travelers, students, and vacationers. The property blends stylish urban living with digital convenience. HotelFriend Signature gave them a custom booking engine for monthly rentals, automated housekeeping, and keyless room access – all made for guests staying weeks or months at a time.
- HotelFriend Signature package
- Booking Engine built for monthly stays
- Assa Abloy door locks integration
- Integrated online and on-site payments
- Premium support
HarzHold Apartmenthotel
OSTERODE AM HARZ, GERMANY
Located in the peaceful village of Lerbach in Germany's Harz Mountains, HarzHold is a family-run apartment hotel offering modern rooms and spacious apartments for leisure travelers, families, and business guests. Managed by Manuel and Elvisa Gotthold, the property combines personal hospitality with flexible accommodation options for both short visits and extended stays. To support its daily operations, HarzHold relies on HotelFriend Grow, complemented by Remote Reception, integrated payment processing, and voucher management. The property also works with online booking channels and digital reservation tools to streamline its guest journey.
- HotelFriend Grow package
- Remote Reception for digital guest interactions
- HotelFriend Payments
- Vouchers & Discounts management
- Online booking and OTA channel connections
- DATEV accounting export
Aparthotel Neckartal
REMSECK AM NECKAR, GERMANY
Located in Remseck am Neckar near Stuttgart, Aparthotel Neckartal offers 10 fully furnished serviced apartments designed for business travelers, project teams, and guests seeking flexible accommodation. Each apartment features a private kitchen, comfortable living areas, and a balcony or terrace, making the property suitable for both short visits and extended stays. To support its daily operations and online distribution, Aparthotel Neckartal uses HotelFriend FLEX with Channel Manager and DATEV integration. The property also offers direct online booking through HotelFriend, helping guests arrange their stays conveniently.
- HotelFriend FLEX package
- Channel Manager for online distribution
- HotelFriend Booking Engine for direct reservations
- DATEV accounting integration
- Google Hotels integration
- Flexible accommodation for short and extended stays
Almtraum
BERWANG, AUSTRIA
Located in the heart of the Tyrolean Zugspitz Arena, Almtraum offers modern studios, apartments, and spacious penthouses for couples, families, and groups. Just 250 metres from the ski slopes, the property combines a central location in Berwang with panoramic Alpine surroundings and comfortable accommodation for up to 11 guests. HotelFriend supports Almtraum with a flexible digital setup for reservations, distribution, payments, guest services, housekeeping, and connected day-to-day operations.
- HotelFriend FLEX package
- Booking Engine and online reservation management
- HotelFriend Payments and PayPal integration
- Housekeeping management
- Mobile Concierge App
- Feratel integration for guest registration
- Connections to VRBO and other distribution channels
- Digital key and access integrations
Sunleitn-Residenz
BAD GOISERN AM HALLSTÄTTERSEE, AUSTRIA
Surrounded by the mountain scenery of the Salzkammergut, Sunleitn-Residenz offers three exclusive luxury apartments in a peaceful hillside setting near Hallstatt. Spacious interiors, panoramic terraces, fully equipped kitchens, and private Finnish saunas create a high-end retreat for couples and families seeking privacy, comfort, and Alpine nature. HotelFriend supports the property with a streamlined digital setup for direct bookings, reservations, distribution, and efficient day-to-day apartment operations.
- HotelFriend CORE package
- Direct online booking
- Central reservation management
- Distribution channel connectivity
- Digital support for apartment operations
- Cloud-based tools for daily property management
KitzHorn Suites
SANKT JOHANN IN TIROL, AUSTRIA
Located directly on the slopes of the Kitzbüheler Horn, KitzHorn Suites is a modern Alpine apartment hotel offering 22 studios, suites, family suites, and penthouses. Each apartment features a private sauna and fully equipped kitchen, while guests also enjoy a traditional lounge, private cinema, fitness area, ski storage, and panoramic views of the Wilder Kaiser. HotelFriend supports KitzHorn Suites with a flexible digital setup for reservations, distribution, dynamic pricing, guest communication, payments, remote reception, and efficient daily operations.
- HotelFriend FLEX package
- Channel Manager and Google Hotels integration
- Dynamic Rates
- Guest Communication and Remote Reception
- Feratel integration
- Orders, Services, Packages & Arrangements
- Voucher Manager
- Cash Book and Financial Accounting Report
Cityprohouse apartments
DUISBURG, GERMANY
Cityprohouse apartments offers professionally managed serviced apartments in central Duisburg for business travellers, trade fair visitors, and guests planning short- or medium-term stays. Located between the main railway station and the city centre, the apartments combine convenient urban access with modern interiors, fully equipped kitchens, free Wi-Fi, and straightforward check-in processes. HotelFriend supports Cityprohouse with digital tools for reservations, guest management, stay restrictions, and efficient day-to-day apartment operations.
- HotelFriend CORE package
- Central reservation management
- Guest management
- Minimum-stay and booking restrictions
- Support for OTA and Airbnb bookings
- Digital support for serviced apartment operations
- Cloud-based tools for daily property management
One Campus. Countless Possibilities.
Campus accommodation goes beyond traditional hospitality, bringing together students, faculty, and diverse residential needs. Explore how educational institutions simplify housing allocation, coordinate services, and manage complex campus operations with HotelFriend.
Sankt Georgen Graduate School of Philosophy and Theology
FRANKFURT AM MAIN, GERMANY
Located in Frankfurt am Main, Germany, this Jesuit institution offers higher education in Catholic Theology and Philosophy. To manage on-campus housing for its community of seminarians, students, and faculty, the school uses HotelFriend's Signature package providing an intuitive and user-friendly experience.
- Tailored HotelFriend Signature package
- Enhanced customization options throughout the system
- Accommodation for the internal division of the facility into four departments
- Comprehensive meal reports and service management
- Advanced support services
HZDR Guest House
DRESDEN, GERMANY
The HZDR Guesthouse is an integral part of Helmholtz-Gemeinschaft Deutscher Forschungszentren – a consortium of independent research centers in Germany. Nestled in Dresden, this guesthouse is a haven for academics engaged in groundbreaking research programs. With 17 rooms tailored to meet the needs of its guests, the guesthouse faced some challenges with handling internal bookings before integrating HotelFriend's comprehensive solutions.
- HotelFriend FLEX package
- PMS + IBE
- Facilitated corporate bookings and payments
- Streamlined accounting and reporting
- Software setup, employee training, and data import
LUCHS Quartier
GOSLAR-HAHNENKLEE, GERMANY
Set directly by the Harz forest in Goslar-Hahnenklee, LUCHS Quartier is a seminar hotel operated by LUCHS Akademie, an education and consulting company focused on professional development, leadership, communication, resilience, and practical training. The venue combines accommodation with spaces for seminars, workshops, and team meetings, giving participants the opportunity to learn, work, and stay in one location. HotelFriend supports the property with digital booking, payment, accounting, and guest management tools.
- HotelFriend FLEX package
- Booking Engine for direct online reservations
- HotelFriend Payments for digital payment processing
- DATEV integration for streamlined accounting
- Vouchers & Discounts functionality
- Digital management of seminar hotel stays and bookings
Gästehaus Gelsenkirchen
NORDERNEY, GERMANY
Located on the North Sea island of Norderney, Gästehaus Gelsenkirchen is operated by AWO Gelsenkirchen/Bottrop and provides comfortable accommodation in a central location close to the beach promenade, town centre, and spa facilities. As part of a larger social welfare organisation, the guesthouse welcomes individual travellers and groups in a relaxed and accessible environment. HotelFriend supports the property with digital tools for reservations, online distribution, and efficient day-to-day guesthouse operations.
- HotelFriend CORE package
- Booking Engine for direct online reservations
- Channel Manager for online distribution
- OTA channel connections
- Centralized reservation management
- Digital support for daily guesthouse operations
Worker Housing Made Simple. Comfortable Living, Effortless Management.
Workforce accommodation comes with unique challenges, from managing group bookings and changing occupancy to coordinating long-term stays and recurring payments. Explore how accommodation providers streamline daily operations and keep everything organized with HotelFriend.
G&G Boardinghouse Aalen
AALEN, GERMANY
G&G Boardinghouse presents 59 well-appointed rooms complete with complimentary WiFi and private parking, conveniently situated just 4.4 km from the Scholz Arena. Each room is equipped with a private bathroom, and select accommodations feature fully furnished kitchenettes for added convenience. The property is strategically located approximately 53 miles from Stuttgart Airport and is a mere 10-minute drive from the enlightening explorhino Explorhino Science Museum.
- HotelFriend FLEX package
- PMS + Channel Manager + IBE
- Self-check-in kiosks for staffless reception
- Adyen payments
- Connection to Booking, HRS, Expedia
- Google Travel and Salto KS integrations
Smarter Conference Centers. Seamless Events.
From corporate training sessions to large-scale conferences, these venues balance accommodation, event spaces, catering, and complex group bookings. Explore how training and conference centers bring their operations together with HotelFriend.
DLRG Gästehaus
ECKERNFÖRDE, GERMANY
This youth hostel set in Eckernförde, Germany, specializes in hosting schools, youth groups, and corporate events. To optimize its operations, the guesthouse adopted HotelFriend’s tailored software solutions, focusing on streamlining internal group bookings, invoicing, and payment processing. As a result, the property owners were able to save 4 hours of time for manual work weekly and reduce payment processing time by 63%, ensuring a seamless experience for both staff and guests.
- HotelFriend FLEX with PMS + IBE
- HotelFriend Payments, a secure cloud-based payment solution
- Castles AMS1 Payment Terminal
- DATEV Export Integration for seamless financial reporting
- Comprehensive setup and continuous support
Gäste- & Tagungshaus Landglück
RIEDLINGEN-ZWIEFALTENDORF, GERMANY
Located in the peaceful countryside of Upper Swabia, Gäste- & Tagungshaus Landglück combines comfortable guest accommodation with spaces for meetings, seminars, events, and private celebrations. The property welcomes leisure guests, business travellers, and groups while offering catering, a terrace, and easy access to the surrounding nature. HotelFriend supports Landglück with an integrated digital setup for reservations, distribution, guest communication, services, events, and day-to-day property management.
- HotelFriend FLEX package
- Channel Manager and Google Hotels integration
- Guest Communication tools
- Resources and Events Management
- Orders, Services, Packages & Arrangements
- Voucher Manager and digital operational tools
Heil- und Seminarzentrum „LebensQuell“
SCHLECHING, GERMANY
Set in the Chiemgau Alps near Schleching, Heil- und Seminarzentrum „LebensQuell“ combines peaceful hotel accommodation with spaces for seminars, retreats, treatments, and private events. Surrounded by nature and mountain views, the property welcomes individual travellers, seminar groups, coaches, and therapists while providing guest rooms, treatment rooms, and flexible spaces for courses and workshops. HotelFriend supports LebensQuell with a flexible digital setup for reservations, distribution, guest communication, services, events, and daily property operations.
- HotelFriend FLEX package
- Booking Engine and Channel Manager
- Dynamic Rates and Guest Communication
- Housekeeping and Employee Tasks
- Resources and Events Management
- Orders, Services, Packages & Arrangements
- Mobile Concierge App
- Point of Sale and Cash Book
Smarter Cruise Operations. Smoother Voyages.
Running a cruise ship means managing a floating hotel with unique operational demands. From passenger check-ins and cabin assignments to onboard payments and offline functionality, discover how cruise operators handle complex workflows with HotelFriend.
River Advice
BASEL, SWITZERLAND
River Advice AG, headquartered in Basel, employs around 2500 professionals and specializes in the management of passenger ships and river cruise vessels throughout Europe. The company oversees a fleet of over 60 cruise ships with 80-350 rooms each, serving 12,000 rooms with 24,000 passengers each week. While their primary task is to deliver customized hotel and catering services aboard cruise ships, their responsibilities extend to ship operation management, crew management, and administration.
- HotelFriend Signature package
- Cruise PMS with cloud and on-premise capabilities
- Automated Tour planner
- Integrated with Corona POS and Papagena payments
- The fast check-in process for 800 people at the same time
- Generation of manifests and customs documents
Köln-Düsseldorf’s Harbor Hotel Ships
COLOGNE, GERMANY
Established in Cologne, Germany, Köln-Düsseldorfer (KD) stands out as a leading regional river cruise operator. With a fleet of cruise ships navigating the picturesque Rhine, Main, and Moselle rivers, the company offers passengers a diverse and scenic experience. The Köln-Düsseldorf’s Harbor fleet comprises one cruise ship and eight premium-class hotel ships, serving as venues for a wide range of events, including themed cruises, concerts, and exhibitions.
- HotelFriend Signature package
- Hybrid cloud PMS + Cruise functionality + IBE
- Smart handling of cruises, events, and event cruises
- Easy booking of event tickets via a custom multi-booking engine
- Low-season deal management
- Enhanced ticket sales with weekly and yearly planning
TUI UK Marella Cruises
UNITED KINGDOM
TUI UK's renowned Marella Cruises presents luxurious river journeys along Europe's iconic water routes, such as the Rhine, Main, Moselle, Danube, and Dutch-Belgian waterways. The fleet comprises three exclusive adult-only vessels: Isla, Maya, and Skyla, accommodating about 155 guests each. The objective aboard these floating hotels is to deliver exceptional service, curated excursions, and nightly entertainment, all while prioritizing the comfort of each guest.
- HotelFriend Signature package
- Rapid check-in for over 100 passengers at once
- Seamless experience through TUI Navigate App integration
- Uninterrupted business operations with online-offline mode
- Cashless payments accepted in all global currencies on the ship
- Streamlined passenger transactions with Corona POS and Cash Books
Smarter Holiday Parks. Unforgettable Getaways.
Holiday parks bring together diverse accommodation types, recreational activities, and guest services in one destination. Explore how operators manage bookings, coordinate facilities, and create seamless holiday experiences with HotelFriend.
Tiny Hygge
DENMARK
Tiny Hygge is an award-winning tiny house resort brand in Denmark that offers eco-friendly getaways by the Baltic Sea. As they expanded across multiple remote locations with different managers and booking channels, their operations became too complex for traditional tools. To keep things simple, they adopted HotelFriend’s all-in-one software, which now helps them manage bookings, finances, and tasks across all properties from a single dashboard.
- HotelFriend Signature PMS with role-based access
- Unified booking engine for all resorts
- Channel manager syncing Airbnb and Booking.com
- Automated housekeeping and daily task management
- DATEV export for accounting compliance
- Centralized payments across all locations
Sport- und Ferienpark Worriken
BÜTGENBACH, BELGIUM
Located directly on Lake Bütgenbach in eastern Belgium, Sport- und Ferienpark Worriken is a large holiday and leisure complex offering a wide range of accommodation, sports, group, and event facilities. Guests can stay in holiday homes, the Sporthouse, group bungalows, or on the campsite, while enjoying extensive indoor and outdoor activities, restaurants, conference spaces, and team-building facilities. HotelFriend supports Worriken with a comprehensive digital infrastructure for reservations, distribution, payments, guest communication, events, services, and complex day-to-day operations.
- HotelFriend Signature package
- Booking Engine Pro and Channel Manager
- Dynamic Rates and Google Hotels integration
- Guest Communication and Remote Reception
- Resources and Events Management
- Lightspeed K-Series integration
- Orders, Services, Packages & Arrangements
- Vouchers & Discounts
Freizeit- und Erholungspark Possen
SONDERSHAUSEN, GERMANY
Located near Sondershausen in Thuringia, Freizeit- und Erholungspark Possen combines holiday accommodation with a wide range of family-friendly leisure and outdoor activities. Guests can stay in holiday homes or double rooms while enjoying the animal park, climbing facilities, playgrounds, restaurant, and numerous recreational attractions across the extensive park grounds. HotelFriend supports Possen with digital tools for reservations, direct bookings, payments, and efficient day-to-day accommodation management.
- HotelFriend CORE package
- Booking Engine for direct online reservations
- HotelFriend Payments for digital payment processing
- Centralized reservation management
- Digital support for holiday homes and guest rooms
- Cloud-based tools for daily property operations
White-Label Solutions. Your Brand, Your Rules.
Every business has its own vision, and standard software doesn't always fit. Explore how white-label and custom-built HotelFriend solutions support unique workflows, tailored integrations, and branded experiences that go beyond conventional hospitality software.
German Football Association (DFB)
FRANKFURT, GERMANY
Based in Frankfurt am Main, the German Football Association is the regulatory authority for football, futsal, and beach soccer in Germany. Holding considerable sway over the country's football league structure, it oversees more than 25,000 clubs and 6.8 million members through its regional and state associations. The association's successes are attributed to the establishment of a training environment that fosters player focus, notably within their training base hotel.
- HotelFriend Signature package
- Fully automated allocation of large groups of players to hotel rooms
- VIP support, including video calls and comprehensive guidance
- A tailored system adapted to the needs of the football club
- Two types of custom reports, including Guest list and legal data PDF
FC Nordsjælland
FARUM, DENMARK
Located in Farum, Football Club Nordsjælland is a prominent Danish club specializing in talent development. With an average age of 21.4, its Premier League players hold the title of the "Youngest Team in Europe." Highly successful, 80% of the men's first team originates from their academies. Recognized for its talent cultivation, the club offers a dedicated hotel designed exclusively for members, providing an environment for intensive training.
- HotelFriend CORE package
- Full digital management of boarding and lodging for young players
- Upselling for parents staying in the hotel
- Scheduling football camps during school holidays
- Streamlined performance of the cleaning staff
Studentshouse Bremen
BREMEN, GERMANY
Located in Bremen's vibrant Neustadt district, Studentshouse is a modern residential complex offering 74 fully furnished apartments for students, trainees, and interns. Operated by the Windler family, the property combines comfortable living spaces with flexible rental periods, high-speed internet, and convenient access to nearby educational institutions. With accommodation available for stays ranging from one month to several years, managing residential operations requires an organized and reliable digital approach. To support its accommodation business, Studentshouse uses HotelFriend Grow as its software solution.
- HotelFriend Grow package
- Student accommodation with 74 furnished apartments
- Flexible short-term and long-term rental options
- Accommodation for students, trainees, and interns
- Software solution for residential property operations
Berufsförderungswerk Leipzig (BFW)
LEIPZIG, GERMANY
Berufsförderungswerk Leipzig (BFW) is a vocational rehabilitation and training institution in Germany, helping people develop new professional opportunities. Its on-site residential facility offers 296 rooms and apartments for participants, including accessible accommodation and facilities for parents with children. Managing housing within an educational environment requires a different approach from traditional hotel operations. To support its specialized needs, BFW Leipzig selected HotelFriend Signature, combining accommodation management with guest communication, accounting, and reporting tools. The project also includes individual software development tailored to the organization's requirements.
- HotelFriend Signature package
- Custom software development for institutional requirements
- Accommodation management for educational facilities
- Accounting and reporting tools
- Integrated guest communication
- Windows-based system configuration
