Peter’s Resort
REDEFIN, GERMANY
The "Peter's Resort" was established under the leadership of Paniceus Holding in the picturesque Redefin State Stud. The resort includes a classic hotel with 18 rooms and suites in the guest house, perfect for event participants and tourists. Boasting a selection of elegant meeting rooms and a banquet hall accommodating up to 120 guests, it offers unparalleled versatility and sophistication. In the search for a better PMS, the company found HotelFriend — a match made in hospitality heaven.
- Select package
- PMS + Channel Manager + IBE
- Seamless room distribution on Airbnb
- Processing online transactions with HotelFriend Payments
- Management of conference facilities
- Advanced support and employee training
River Advice
BASEL, SWITZERLAND
River Advice AG, headquartered in Basel, employs around 2500 professionals and specializes in the management of passenger ships and river cruise vessels throughout Europe. The company oversees a fleet of over 60 cruise ships with 80-350 rooms each, serving 12,000 rooms with 24,000 passengers each week. While their primary task is to deliver customized hotel and catering services aboard cruise ships, their responsibilities extend to ship operation management, crew management, and administration.
- Enterprise package
- Cruise PMS with cloud and on-premise capabilities
- Automated Tour planner
- Integrated with Corona POS and Papagena payments
- The fast check-in process for 800 people at the same time
- Generation of manifests and customs documents
TUI UK Marella Cruises
UNITED KINGDOM
TUI UK's renowned Marella Cruises presents luxurious river journeys along Europe's iconic water routes, such as the Rhine, Main, Moselle, Danube, and Dutch-Belgian waterways. The fleet comprises three exclusive adult-only vessels: Isla, Maya, and Skyla, accommodating about 155 guests each. The objective aboard these floating hotels is to deliver exceptional service, curated excursions, and nightly entertainment, all while prioritizing the comfort of each guest.
- Enterprise package
- Rapid check-in for over 100 passengers at once
- Seamless experience through TUI Navigate App integration
- Uninterrupted business operations with online-offline mode
- Cashless payments accepted in all global currencies on the ship
- Streamlined passenger transactions with Corona POS and Cash Books
German Football Association (DFB)
FRANKFURT, GERMANY
Based in Frankfurt am Main, the German Football Association is the regulatory authority for football, futsal, and beach soccer in Germany. Holding considerable sway over the country's football league structure, it oversees more than 25,000 clubs and 6.8 million members through its regional and state associations. The association's successes are attributed to the establishment of a training environment that fosters player focus, notably within their training base hotel.
- Enterprise package
- Fully automated allocation of large groups of players to hotel rooms
- VIP support, including video calls and comprehensive guidance
- A tailored system adapted to the needs of the football club
- Two types of custom reports, including Guest list and legal data PDF
FC Nordsjælland
FARUM, DENMARK
Located in Farum, Football Club Nordsjælland is a prominent Danish club specializing in talent development. With an average age of 21.4, its Premier League players hold the title of the "Youngest Team in Europe." Highly successful, 80% of the men's first team originates from their academies. Recognized for its talent cultivation, the club offers a dedicated hotel designed exclusively for members, providing an environment for intensive training.
- Quick Start package
- Full digital management of boarding and lodging for young players
- Upselling for parents staying in the hotel
- Scheduling football camps during school holidays
- Streamlined performance of the cleaning staff
Apart-Hotel At Six
STOCKHOLM, SWEDEN
At Six Residences presents 40 elegantly designed apartments for extended stays, offering various service levels. Situated in Stockholm's bustling business district, these residences provide all the amenities available at Hotel At Six, including cleaning service, in-room dining, pet care, top-tier security, and concierge services. Residents enjoy VIP privileges, accessing bespoke restaurants, a wine bar, and the rooftop bar, Stockholm Under Stjärnorna.
- Select package
- Seamless department management with centralized information
- 100% automated invoicing process
- Real-time updates on service requests
- Recording, processing, and fulfillment of hotel orders
Köln-Düsseldorf’s Harbor Hotel Ships
COLOGNE, GERMANY
Established in Cologne, Germany, Köln-Düsseldorfer (KD) stands out as a leading regional river cruise operator. With a fleet of cruise ships navigating the picturesque Rhine, Main, and Moselle rivers, the company offers passengers a diverse and scenic experience. The Köln-Düsseldorf’s Harbor fleet comprises one cruise ship and eight premium-class hotel ships, serving as venues for a wide range of events, including themed cruises, concerts, and exhibitions.
- Enterprise package
- Hybrid cloud PMS + Cruise functionality + IBE
- Smart handling of cruises, events, and event cruises
- Easy booking of event tickets via a custom multi-booking engine
- Low-season deal management
- Enhanced ticket sales with weekly and yearly planning
Hotel Müllerbräu
BAVARIA, GERMANY
Nestled in the charming Pfaffenhofen an der Ilm in Bavaria, Hotel Müllerbräu is a 3-star hotel, welcoming guests with pet-friendly policies, classic decor, and an on-site brewery. As a prime example for our company's 100+ clients in the independent hotel sector, such family-run businesses, with room counts ranging from 20 to 200, need to centrally manage payments and accounting, and accept online bookings across various channels. This is where our Select package comes in handy, streamlining daily tasks and improving overall efficiency.
- Select package
- PMS + Channel Manager + IBE
- POS integration
- DATEV & Accounting
- Integration with 3 channels
- Booking Engine with online checkout
Das HÖFCHEN Stadecken GmbH
STADECKEN-ELSHEIM, GERMANY
Das HÖFCHEN, a family-owned hotel in Stadecken-Elsheim, Germany, prioritizes sustainable travel with organic products, local culture, and regular yoga retreats. Housed in a former winery, the hotel features 8 guest rooms, a bar, a 24-hour front desk, outdoor space, and a dedicated workshop area. As a small business, Das HÖFCHEN faced challenges managing online bookings and selling services. To change that, owners sought the assistance of HotelFriend.
- Select package
- PMS + Channel Manager + IBE
- Connection with Airbnb, Booking, HRS
- Online room and services sales
- Integration with Feratel
Tariq Hotel Boutique
CUSCO, PERU
Hidden in Cusco's San Blas neighborhood, the 4-star Tariq Hotel Boutique is a gem just a 10-minute stroll from Plaza de Armas. Boasting 17 elegantly appointed rooms and stunning views, this comfortable retreat enhances the guest’s stay with an onsite gift and art shop, Cusco tours, and a luxurious restaurant. Exemplifying perfection in every aspect, Tariq Hotel has elevated its operations and booking management with the HotelFriend's Select package.
- Select package
- PMS + Channel Manager + IBE
- Advanced management of canceled bookings
- Chats with staff from various departments
- Possibility to set up tax for non-residents
Casa Wald
MALLORCA, SPAIN
Casa Wald welcomes guests who want to embrace a slow and fulfilling lifestyle in the rustic farm hotel. Here, the hosts invite you to enjoy tranquility, homegrown vegetables, natural wines, and a serene atmosphere. Situated 15 km from Horto Florestal Park, Casa Wald offers comfortable accommodations with private entrances and family rooms. The property has adopted HotelFriend's Quick Start package for efficient payment management and streamlined daily operations, ensuring an enhanced service for its valued guests.
- Quick Start package
- PMS + Booking Engine bundle
- Housekeeping management
- Service sales functionality
- Auto-charging guests on IBE via Stripe
- PayPal payments on the IBE
Rübli Restaurant-Bar-Hotel
FREIBERG AM NECKAR, GERMANY
Nestled in Freiberg am Neckar, Rübli offers stylish accommodation with a bar, terrace, and a German cuisine restaurant. Guests can enjoy a tempting à la carte breakfast and explore the picturesque surroundings through activities like cycling. The owners of this hotel have boosted their business by seamlessly integrating HotelFriend's Select suite, optimizing visibility and reservations with OTAs and Google Hotels for better online visibility and higher profits.
- Select package
- PMS + Channel Manager + IBE
- 3 OTA channels
- Instant online payments via the Booking Engine
- Integration with Google free hotel listing
- Full setup and advanced support
Sankt Georgen Graduate School of Philosophy and Theology
FRANKFURT AM MAIN, GERMANY
Located in Frankfurt am Main, Germany, this Jesuit institution offers higher education in Catholic Theology and Philosophy. To manage on-campus housing for its community of seminarians, students, and faculty, the school uses HotelFriend's Enterprise package providing an intuitive and user-friendly experience.
- Tailored Enterprise package
- Enhanced customization options throughout the system
- Accommodation for the internal division of the facility into four departments
- Comprehensive meal reports and service management
- Advanced support services
Gästehaus Villa Casamia
SCHMALKALDEN, GERMANY
Gästehaus Villa Casamia, an elegant guesthouse in Schmalkalden, Germany, provides a tranquil retreat with eight well-furnished double rooms set on a picturesque slope in the Thuringian Forest. Known for its serene atmosphere and proximity to the town's rich Reformation history, the property sought to enhance operational efficiency. To achieve this, Gästehaus Villa Casamia adopted HotelFriend's Select suite, modernizing their booking system and streamlining financial processes.
- Select package
- PMS + IBE + Channel Manager
- Commission-free online booking
- Easier management of peak and off-peak seasons
- DATEV export to ensure compliance with German accounting standards
Dresden Neustadt Apartments
DRESDEN, GERMANY
Set in Dresden, Germany, these apartments boast a contemporary design blending modern and classic styles. Each unit features a fully equipped kitchen, a living room with a smart TV, and a renovated bathroom with the choice of a bathtub or shower. To enhance guest exploration, hosts provide a curated folder of key attractions. Intending to elevate its online presence, the property owner has integrated HotelFriend's Select suite, into his daily workflow.
- Select package
- PMS + Channel Manager + IBE
- Connection to Booking, HRS, Airbnb
- Streamlined accounting
- Easy apartment management
SeePension Ostertach - Am Leitgeringer See
TITTMONING, GERMANY
Situated just 3 kilometers north of Tittmoning, SeePension by Leitgeringer See offers 10 well-equipped rooms and family-friendly activities. The nearby lake boasts a sandy beach, and Tittmoning Castle, 3.5 kilometers away, reveals the region's rich history. SeePension Ostertach promises a delightful stay with hearty breakfasts, cozy rooms, and serene relaxation areas—a perfect blend of comfort and discovery. Partnering with HotelFriend streamlines their reservation management, providing a hassle-free and enjoyable stay for every guest.
- Select package
- PMS + Channel Manager + IBE
- Website development
- Room sales via Booking and Expedia
- Advanced invoice and reservation management
Das Kittchen
WISMAR, GERMANY
Das Kittchen transformed an old historic prison into a modern accommodation with 35 rooms featuring room control automation and modern furnishings. Faced with the challenge of creating a seamless guest experience while managing complex operations, the hostel adopted the HotelFriend suite. The software provided solutions for seamless booking management, smart room automation via mobile, and efficient check-in/check-out processes, significantly improving guest satisfaction and staff productivity.
- Select package
- PMS + Booking Engine + Channel Manager
- Wall-mounted kiosk for quick check-ins and check-outs
- Automated room controls with KNX integration
- Smartphone-enabled opening of the hostel room locks
- HotelFriend POS that allows to accept orders and payments
SPANNORT Gasthaus & Restaurant
ENGELBERG, SWITZERLAND
The recently renovated SPANNORT guesthouse in Engelberg has 60+ charming rooms with rustic alpine chic decor. Conveniently located on Dorfstrasse, it's just a short walk to local attractions. Guests can easily check in using the hotel's Concierge app, which also allows for ordering breakfast and connecting with hosts. With HotelFriend's solutions, SPANNORT has improved service sales, simplified the front desk process, and digitized every part of the guest experience.
- Enterprise package
- Connection with Airbnb, Booking, and Expedia
- Salto KS integration
- White-label Concierge app
- Full information on the hotel and its services
Château de Sibra
LAGARDE, FRANCE
With a rich history dating back to its "Ornamental Farm" era 150 years ago, Château de Sibra exudes romantic charm within its vast English-style park. Encompassing 54,000 square feet, it offers a warm welcome to guests seeking the unspoiled beauty of the Ariège countryside. Cozy rooms and apartments boast beautiful interiors and modern amenities Surrounded by Lagarde's picturesque nature, guests can immerse themselves in activities like horse riding, walking, and cycling, creating unforgettable memories amidst serene landscapes.
- Enterprise package
- Advanced financial reporting
- Online payments via the Booking Engine
- POS connection
- Guest service Concierge App
Cape Town Surf Hostel & Surfer‘s Lodge
CAPE TOWN, SOUTH AFRICA
Set in Cape Town, the surf-inspired SURF HOSTEL & SURFER'S LODGE is situated in an area renowned for its exceptional kite conditions and vibrant surf community. Conveniently located within walking distance to Kite Beach, various shops, eateries, and bars, these accommodations offer the ideal blend of action sports, socializing, and carefree living. In contrast to larger tourist establishments, this lodge provides a personalized experience where everyone knows your name, ensuring a sense of belonging to the Surf Family, whether you are surfing or not.
- Select package
- Online Booking Engine + Channel Manager
- Connection to Booking, Airbnb, and Hostelworld Group
- Google Hotels integration
The Place
HERZOGENAURACH, GERMANY
The Place is a modern aparthotel in Herzogenaurach's Herzo Base district, offering 104 serviced apartments, as well as co-working spaces, multi-function rooms, and an exclusive deli store. Catering to both travelers and professionals, it provides various accommodations from cozy studios to penthouse suites. The Place also features amenities like an underground car park with e-car charging stations and a cutting-edge playroom.
- Select package for 100+ units
- Google Ads setup
- HotelFriend Payments
- Integration with Salto Pro Access Space locking system
- Mobile Key for seamless room access
- Weekly housekeeping plans connected to the rate
HZDR Guest House
DRESDEN, GERMANY
The HZDR Guesthouse is an integral part of Helmholtz-Gemeinschaft Deutscher Forschungszentren – a consortium of independent research centers in Germany. Nestled in Dresden, this guesthouse is a haven for academics engaged in groundbreaking research programs. With 17 rooms tailored to meet the needs of its guests, the guesthouse faced some challenges with handling internal bookings before integrating HotelFriend's comprehensive solutions.
- Select package
- PMS + IBE
- Facilitated corporate bookings and payments
- Streamlined accounting and reporting
- Software setup, employee training, and data import
Hotel Restaurant St. Germanshof
GERMANSHOF, GERMANY
Situated in Bobenthal, Hotel Restaurant St. Germanshof is a mere 43 km from the Karlsruhe Convention Center. With a total of 12 rooms, the hotel provides a charming retreat featuring a garden, complimentary private parking, and a delightful on-site restaurant. Its strategic location allows convenient access to Karlsruhe Hauptbahnhof, Zoo, and Castle Karlsruhe, making it an ideal choice for exploring key attractions in the area.
- Select Suite
- PMS + Channel Manager + IBE
- Connection to Booking, Expedia, Airbnb
- Fiskaltrust Cloud TSE integration
- DATEV export feature
Urraum GmbH
PULHEIM, GERMANY
Urraum is a young company that specializes in the sale and rental of residential properties. Committed to enhancing their offerings, they actively seek to broaden their portfolio of holiday accommodations in the leisure sector. Nestled in Cologne's Brauweiler district, the non-smoking hotel Urraum boasts 23 spacious rooms and complimentary parking, providing a calm and convenient stay for its guests.
- Select suite
- PMS + Channel Manager + IBE
- Synchronization with Expedia, Booking, and HRS
- Integration with Adyen payments
- Integration with Stripe payments
Winzerzimmer Scharl
ANNA AM AIGEN, AUSTRIA
Winzerzimmer Scharl, a family-run establishment surrounded by vineyards, offers 10 comfortable rooms with panoramic views of the Styrian volcanic region. Beyond the ordinary, the hotel features lush gardens, free parking, a sauna, a terrace, and additional services. Guests can choose from winery rooms with or without balconies, or spacious holiday apartments. Welcoming families and groups, the hosts offer an immersive escape into the beauty of local nature.
- Select suite
- PMS + Channel Manager + IBE
- Adyen payments for cloud-based payment management
- Fiscalization in the cloud with TSE interface
- Payment terminals activation
Landhotel Gafringwirt
EURATSFELD, AUSTRIA
Nestled in Lower Austria's Mostviertel region, Landhotel Gafringwirt is a family-owned retreat, blending the charm of a traditional inn with modern comforts. Surrounded by orchards, it offers 17 inviting guest rooms, a seminar space, and a modern meeting area. Ideal for training, seminars, and nature enthusiasts, it provides a serene escape from urban hustle. Committed to tradition and innovation, the family has partnered with HotelFriend to enhance operations and embrace a greener future.
- Select suite
- PMS + Channel Manager + IBE
- Integration with Salto KS access system
- Staffless reception with tablet self-check-in
- Fiskaly TSE: DsFinV-K for Austria
- Online payments and comprehensive reporting
Hotel Hanseatischer Hof
LÜBECK, GERMANY
Situated close to Luebeck Central Station, Hotel Hanseatischer Hof boasts 60 well-appointed rooms along with convenient amenities such as a shared lounge, private parking, a terrace, and a bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, a tour desk, and complimentary WiFi accessible throughout the property. Additionally, all units include a flat-screen TV and air conditioning, with select rooms offering a balcony for added comfort.
- Select package
- PMS + Channel Manager + IBE
- Synchronization with 3 OTAs
- Flexible room rates
- Departments and services
- Fiskaly Cloud TSE
Waldhotel Am Ilsestein
HARZ, GERMANY
Waldhotel Am Ilsestein is a haven for nature lovers, where guests can explore 250+ kilometers of nearby hiking trails. With 49 modern rooms, the 3-star hotel provides diverse experiences, including horseback riding, saunas, and Turkish baths. The onsite restaurant offers international cuisine, al fresco dining, and family-friendly activities like a playground. To enhance service sales and online visibility, Waldhotel Am Ilsestein has partnered with HotelFriend.
- Select suite
- PMS + Channel Manager + IBE
- Housekeeping management module
- Display of room facilities on IBE
- Gastronovi and Google Hotels integrations
Hotel Haus Rödgen
WILNSDORF, GERMANY
Perched near the Rothaargebirge and Westerwald mountains, Hotel Haus Rödgen boasts a stellar restaurant with a scenic terrace. Its 20 soundproofed rooms, individually adorned in warm tones, offer a personalized retreat. The restaurant serves local delights such as pork and European rump steak. Situated just a 5-minute drive from Siegen and Wilnsdorf, the hotel is an excellent hub for exploring the charming Siegerland countryside through hiking and cycling.
- Quick Start package
- Daily reports generation
- Robust housekeeping module
- Extra service sales
- Smart invoicing for billing accuracy
Stäy GmbH
MANNHEIM, GERMANY
Established in January 2022, Stäy GmbH has rapidly emerged as a top long-stay accommodation provider in the region, offering 180+ apartments with 400 beds. Located conveniently in Mannheim, Stäy prioritizes guest comfort with disability-friendly facilities, complimentary WiFi, and on-site parking. Responding to the company's growth, the CEO of Stäy actively searched for a software solution to streamline daily operations and enhance inventory management across various properties and channels.
- Select package
- PMS + Multi-Booking Engine
- Channel Manager with connection to Booking.com
- Managing a large inventory without overbookings
- Organizing front- and back-office operations
- Automated billing for companies
- Controlling orders and cleaning services
Ferien-Wohnen
AUSTRIA
Located in the picturesque town of Mautern, Ferien-wohnen invites you with its serene streets, complimentary WiFi, and hassle-free private parking, all just 29 km away from the historic Melk Abbey. Providing guests with warm family rooms and a private entrance, the apartment complex offers an array of comforts including a flat-screen TV, a fully equipped kitchenette, and inviting terraces perfect for immersing yourself in the scenic beauty. Embark on adventures right outside your door, with cycling trails winding through the enchanting streets of Mautern.
- Select package for multi-property management
- 10 rooms in 4 locations
- PMS + Multi-Booking Engine
- Synchronization with 2 channels per location
- Airbnb & Booking.com connection
Uferdeck Boutique Hotel
TRABEN-TRARBACH, GERMANY
Uferdeck Boutique Hotel, a hidden gem along the Mosel River, offers a family-friendly atmosphere with 27 cozy rooms. The on-site "FIRO" Restaurant & Bar serves delightful breakfasts and dinners, blending regional cuisine with exotic flavors. In a bid to enhance their establishment further, the owners turned to the expertise of HotelFriend. This software solution unifies bookings, reservations, invoices, and restaurant management, providing a seamless and efficient system for the hotel.
- Select suite
- PMS + Channel Manager + IBE
- Gastronovi checkout
- Google Hotels integration
- DATEV export
- Reservations import
Alp Apartments
ENGELBERG, SWITZERLAND
Alp Apartments is a charming guest house nestled in the heart of Engelberg. Lovingly renovated in 2020, the 110-year-old Pfisterhuisli on Titlisstrasse 9 now offers seven alpine chic apartments for a delightful stay. The guests can enjoy the garden's deckchairs, fireplace, and stunning mountain views, creating an inviting atmosphere for relaxation. Embracing the digital age, ALP Apartments introduces the AAConcierge app, offering self-check-in, personalized service options, and convenient room access, seamlessly blending tradition with modern comfort.
- Enterprise package for multi-property management
- AAConcierge: custom design, late check-out, housekeeping module
- Enhanced room cleaning control
- Restrictions and room rate calculation
- API Salto Cloud and Stripe payments
G&G Boardinghouse Aalen
AALEN, GERMANY
G&G Boardinghouse presents 59 well-appointed rooms complete with complimentary WiFi and private parking, conveniently situated just 4.4 km from the Scholz Arena. Each room is equipped with a private bathroom, and select accommodations feature fully furnished kitchenettes for added convenience. The property is strategically located approximately 53 miles from Stuttgart Airport and is a mere 10-minute drive from the enlightening explorhino Explorhino Science Museum.
- Select package
- PMS + Channel Manager + IBE
- Self-check-in kiosks for staffless reception
- Adyen payments
- Connection to Booking, HRS, Expedia
- Google Travel and Salto KS integrations
Meeraner Parkresidenz
MEERANE, GERMANY
A Meeraner Parkresidenz, a charming accommodation tucked away in the heart of Meerane, offers its guests picturesque city views and a comfortable stay. Each of the spacious apartments features two bedrooms, a fully equipped kitchen with a dishwasher and oven, a convenient washing machine, and a luxurious bathroom with a bath. Guests can enjoy a variety of activities in Meerane and its surroundings, including, but not limited to, cycling and hiking.
- Select suite
- PMS + Channel Manager + IBE
- HotelFriend Payments for payment management
- Salto KS integration
- Connection to 3 OTAs
- Google Travel listing
- Setup and extended training
Schmiede Hotel
SCHOENBERG, BELGIUM
Situated in Schoenberg, just 40 km from Circuit Spa-Francorchamps, Schmiede Hotel is an ideal retreat with its garden, free private parking, shared lounge, and terrace. Guests can engage in dart games or explore the popular hiking and cycling trails in the vicinity. The hotel also provides a business center for those seeking a productive stay and a bar for relaxation. Earning high praise from guests, Schmiede Hotel goes the extra mile by leveraging the HotelFriend Select package.
- Select suite
- PMS + Channel Manager + IBE
- Connection with Booking, HRS and Expedia
- Website development
- The ability to apply promo codes to bookings
- Setup and advanced support
The Layhead B&B
LÜBECK, GERMANY
Located in the historical center, amid the newly reconstructed founding quarter, Layhead B&B warmly welcomes visitors to explore all of Lübeck's attractions within walking distance. Committed to sustainability, Layhead B&B has implemented an environmentally friendly concept. The hotel offers a range of breakfast choices, including vegetarian and vegan options, upon request. Emphasizing the importance of using organic and regional products, Layhead B&B ensures a mindful and delightful experience for its guests.
- Select package
- PMS + Channel Manager + website
- DATEV and GoBD export
- Fiskaltrust Cloud TSE integration
- Prominent display of room availability on IBE
La Maison Forestière
NIEDERBRONN-LES-BAINS, FRANCE
La Maison Forestière in Niederbronn-les-Bains is a charming bed and breakfast with a delightful terrace and free amenities like parking and bicycle storage. The house, dating back to 1873, invites guests to celebrate its rich history. Located in the heart of the Northern Vosges Regional Natural Park, just 500 meters from the city center, it's a perfect blend of nature, history, and relaxation. Recognizing the need for enhanced flexibility in managing room rates and housekeeping, the owners found the ideal solution in HotelFriend.
- Select suite
- PMS + Channel Manager + IBE
- Flexible rates and restrictions
- Housekeeping management tools
- Room sales via 3 online platforms
Vienna Airport Residences
HIMBERG, AUSTRIA
This aparthotel located in Himberg, Austria, offers unparalleled convenience and comfort near Vienna International Airport and attracts international travelers with its proximity to urban attractions and transport hubs. Adopting HotelFriend's software, including a Property Management System, Remote Reception, and Concierge App, allowed Vienna Airport Residences to enhance its internal workflows and support sustainability goals.
- Select package
- PMS + IBE + Channel Manager
- Connection to 5 OTA channels of their choice
- Mobile App and Remote Reception for smooth eco-friendly check-ins
- HotelFriend Payments for stress-free transactions
- Software setup and data import
Gasthof Post Dalaas
DALAAS, AUSTRIA
Gasthof Post Dalaas combines traditional Austrian charm with modern amenities, featuring a gourmet restaurant and wellness facilities. Recognizing the need to modernize their business operations, the new property owners implemented HotelFriend software to automate bookings and comply with local regulations. This all-in-one system led to a remarkable increase in operational efficiency, optimized accounting, and a completely digital guest experience, setting a solid foundation for the property’s success.
- Select package
- PMS + IBE + Channel Manager
- Synchronization with Booking, HRS, and Airbnb
- Integration with Feratel reporting
- HotelFriend Payments for better checkout experiences
- Connection to Vectron POS for restaurant operations
DLRG Gästehaus
ECKERNFÖRDE, GERMANY
This youth hostel set in Eckernförde, Germany, specializes in hosting schools, youth groups, and corporate events. To optimize its operations, the guesthouse adopted HotelFriend’s tailored software solutions, focusing on streamlining internal group bookings, invoicing, and payment processing. As a result, the property owners were able to save 4 hours of time for manual work weekly and reduce payment processing time by 63%, ensuring a seamless experience for both staff and guests.
- Select suite with PMS + IBE
- HotelFriend Payments, a secure cloud-based payment solution
- Castles AMS1 Payment Terminal
- DATEV Export Integration for seamless financial reporting
- Comprehensive setup and continuous support
Miami House Hamburg
HAMBURG, GERMANY
Miami House is a modern aparthotel in Hamburg designed for long-term stays, offering fully furnished apartments for business travelers, students, and vacationers. The property blends stylish urban living with digital convenience. HotelFriend Enterprise gave them a custom booking engine for monthly rentals, automated housekeeping, and keyless room access – all made for guests staying weeks or months at a time.
- Enterprise package
- Booking Engine built for monthly stays
- Assa Abloy door locks integration
- Integrated online and on-site payments
- Premium support
Tiny Hygge
DENMARK
Tiny Hygge is an award-winning tiny house resort brand in Denmark that offers eco-friendly getaways by the Baltic Sea. As they expanded across multiple remote locations with different managers and booking channels, their operations became too complex for traditional tools. To keep things simple, they adopted HotelFriend’s all-in-one software, which now helps them manage bookings, finances, and tasks across all properties from a single dashboard.
- Enterprise PMS with role-based access
- Unified booking engine for all resorts
- Channel manager syncing Airbnb and Booking.com
- Automated housekeeping and daily task management
- DATEV export for accounting compliance
- Centralized payments across all locations
Hotel Zur Kaiserpfalz
KAISERPFALZ, GERMANY
Hotel Zur Kaiserpfalz is a scenic destination in Germany’s Saale-Unstrut wine region, offering hotel stays, dining, and event services under one roof. As operations grew more nuanced, the team needed a system to connect bookings, restaurant service, events, and payments. They chose HotelFriend’s Enterprise software to unify all separate parts and automate their daily work.
- Enterprise PMS
- Booking Engine with direct chat option
- POS integration for restaurant orders
- DATEV export for easy accounting
- TSE-ready system for tax compliance
